Kadamb B. Thakkar

acxzha@r.postjobfree.com

Cell: 224-***-****

Objective:

Obtain a challenging position in a growth-oriented organization, which will provide the opportunity to utilize my educational and professional background.

Summary:

11+ years of IT experience, with roles varying from Business analyst to Quality analyst lead.

Experienced as a Business Analyst in gathering requirements from business, analyzing workflows, working with developers to architect system processes, testing deliverables, providing demos to business users, and implementations.

Extensive knowledge of Quality Assurance methodologies and hands on experience in areas of analysis, testing, as well as implementation of client/server applications.

Expertise in preparing test summary reports, test cases, and test scripts for manual testing. Hands on experience in Automation Testing.

Excellent communication, leadership, project management, and collaboration skills.

Experienced in Complete Life cycle of Project Testing: Functional Testing, Database Testing, Localization Testing, Integration Testing, Mobile Testing and Regression Testing.

Experienced in waterfall model and agile testing.

Knowledgeable in FIX protocol

Software and Technical skills:

Operating Systems

MS Windows, Unix, Linux

QA Software

Quality Center (ALM), JIRA,QTP

Languages

VB, C, Java, HTML

Comm Protocols

FIX, XML

RDBMS

Sybase, MS Access, MS Sql Server

Productivity Tools

MS Office, SharePoint

Education:

Bachelors with Computer Applications subject in 2000

Professional Network Curriculum Information Technology, in2001

Professional Experience:

Capgemini Americas July 2012– Present

Project:

Wholesale Experience Aug 2016–Current

Client

Altria (Phillip Moris)

Role:

QA Project Lead

Tools:

HQ QC

Description:

Wholesale Experience project is to create an Online Platform for Wholesalers where they can Order, View Invoices and initiate Returns . It’s an online platform which will be connected with existing SAP infrastructure.

Lead QA team of 6 members.

Participate in Project Kick off meetings.

Closely work with clients and developers, estimate work load for the team, setup environment, prioritize and assign tasks, track progress, and provide updates to management.

Analyze the Business Requirements documents, Functional Specification documents, Design Specification documents, and Use Cases to prepare Test Cases.

Review and analyze application system modules and documentation to ensure applications are properly developed and implemented into production according to IT standards and customer requirements

Monitor & Co-ordinate with Offshore teams to assign/review tasks

Hands-on involvement in System, Functional, Regression Testing and supporting UAT.

Conduct defect triage and reviewing defects with development team and managing the defect thru its life cycle

Maintaining the Traceability Matrix, Test Data Matrix and Status report related to project

Project:

Kiosk (Point of Sale for McDonalds Restaurants) Feb 2016–July 2016

Client

McDonalds

Role:

QA Project Lead

Tools:

JIRA

Description:

Kiosk project is to test Point of sale (Kiosk) for McDonalds Restaurant which will allow Customers to order the food on their own.

Lead QA team of 8 members.

Closely work with clients and developers, estimate work load for the team, setup environment, prioritize and assign tasks, track progress, and provide updates to management.

Analyze the Business Requirements documents, Functional Specification documents, Design Specification documents, and Use Cases to prepare Test Cases.

Hands-on involvement in System, Functional, Regression Testing and supporting UAT.

Maintaining the Traceability Matrix, Test Data Matrix and Status report related to project

Project:

Metlife GSP China Mar 2014 –Jan 2016

And GPAY-PCTS SPRS July 2012 - Feb 2014

Client

Metropolitan Life Insurance Company (MetLife)

Role:

Technical and Project Lead – V&V

Tools:

Quality Center, SQL, QTP

Description:

GSP China : MetLife’s GSP/GSP is a global online sales platform. It is a browser-based application built on J2EE platform. This online sales platform allows customer to buy range of products online. This platform enabled MetLife to enhance their Online platform on which customer can generate quotes, fill proposal form online. MetLife was able to track the customers’ quotes, issue the policy online & even send policy documents online.

GPAY-PCTS : PCTS is the MetLife’s mainframe Pension closeout tracking system where employee’s basic information and payment details for their Annuity products is getting tracked

GPAY is the repetitive Annuity payout system where annuitants are paid thru this system for their annuity products.

Lead QA team of 6 members. Work with clients and developers, estimate work load for the team, assign tasks, track progress, and provide updates to management.

Created / Executed test cases for Metlife systems from Policy Quotes to Policy Issuance including Billing, Customer Portal, Claims, PDF Policy Documents, Work flows

Lead the team for Automation to ensure timely delivery of Automated Test Cases

Manage Delivery by Metrics.

Offshore Team Management, Mentoring and Coaching.

Hands-on involvement in System, Functional and Regression Testing

Develop detailed Test Cases according to Functional Requirements, and create test scripts.

Analyze the Business Requirements documents, Functional Specification documents, Design Specification documents, and Use Cases to prepare Test Cases

Perform Manual Testing for checking the flow of the application functionality.

Execute SQL queries for data verification to compare the expected results with database

Log/analyze/prioritize defects and work with development team for resolution and closure of the defects.

Support UAT

Timely escalation and mitigation of any risks.

Achievements:

Promoted to Project Lead from Technical Lead

Received ‘Team of Quarter’ award for “MetLife China” project.

Received Pat On Back Award for the Metlife CBF Project

TATA AIG Life Insurance Co. Ltd May 2005 - July 2012

Role:

Assistant Manager (Business Analyst)

Work closely with business users to gather requirements.

Support Insurance operations for Gujarat Region.

Analyze, clarify, and document functional and non-functional requirements to make development of systems efficient.

Work closely with development team to transform business requirements into high level system flows.

Work with business users on UAT of deliverables.

Conduct system demos.

Surya Agroils (Navbharat Group), Gujarat, India May 2002–May 2005

Role:

System Assistant

Primary Responsibility:Coordination between headquarters and Regional Office Branch. Computer related work at RO Ahmedabad, such as, Software/Hardware Support, generation of various types of reports.

IT Support:Computer related work at regional office Ahmedabad, such as, software/hardware installations and troubleshooting

Coordination: Coordination with HO regarding query of customers

Customers Services:Ensure quality and speedy service is provided to customers

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