AKHIL DSOUZA

EE profile number: E*********

Flat No. 20, Love Dale Building, 30-31 Minoo Desai Marg, Colaba. Mumbai -

400005

Mobile: 994-***-**** / 887-***-**** E-Mail: acxzfc@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/akhil-d-souza-0b172127? Skype Id:

Akhildsouza

Best time to call: - 10:00 Am - 10:00 PM IST

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To work as a food and beverage director with a large hotel and supervise

the food and beverage activities utilizing my experience in hotel and

restaurant management.

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SUMMARY

* Performance driven, results focused professional with more than 11

years of qualified experience and senior leadership in the Hospitality

Industry

* Currently designated as Director of Food and Beverage at Vivanta by

Taj President Hotel Mumbai.

* Demonstrated strengths in Strategic Operations Planning, Profit Centre

Operations, Business Development, Relationship Management, Statutory

Compliance

* Leverages talent in Luxury Resort management, Food and Beverage

management, talent recruitment, training and retention, coaching,

strategic marketing, and promotional campaigns. Expertly manages all

budget guidelines

* Committed to increase profit margins by improving service, business

relations, and increasing efficiency

* Successfully Achieved 95.11% mystery audit score for quality by Richey

in 2007

* Customer Service oriented with strong follow-through skills and

effective time management ability

* Excellent communication skills, demonstrated abilities in motivating

teams towards achieving organizational goals

[pic]SKILL SET

* F&B Service

* Profit Centre Operations

* Business Development

* Exceptional Guest Service

* Profit Management

* Marketing and Sales

* Human Resources

* Revenue Growth

* Cost Controls

* Planning & Organizing

* Mentoring

* Team Building

[pic]Technical Skills

* Conversant with MS Office, MICROS, FIDELIO, Infogenysis

[pic]EDUCATION

* BBA in Hotel management - Dr. Babasaheb Ambedkar Marathwada

University,India (2004)

* BA (Hons) in Hotel Management - University of Huddersfield, United

Kingdom (2001)

[pic]LANGUAGE SKILLS

* Fluent in English and Hindi

[pic]Global Exposure

* Experience in interacting and working with the clients across the

globe

[pic]CERTIFICATION

* Diploma in Hotel Management from the Institute of Hotel Management,

Aurangabad. India - 2004

* Certified Food and Beverage Executive CFBE from the American Hotel and

Lodging Association AH&LA - 2008

[pic]DISSERTATION

* Dissertation - Year III: A Study Of The Determinants Of Repositioning

(Case: IHCL)

[pic]EXPERIENCE

Vivanta by Taj President Hotel, Mumbai, India

Nov 2015 - Till Date

Director of Food and Beverage Excomm

* Supervised a team of 122 associates in the Food and Beverage

department at one of the most popular hotel in the business capital of

India

* Drove Food and beverage revenues in excess of 10 million US$ (INR 67

Crore)

* Ensured all restaurants, bars and banqueting operations are profitable

and successful

* Executed all the duties and responsibilities as a member of the hotel

Executive Committee (Excomm)

* Contributed to the overall strategy and execution of the hotel

operations and to officiate in the absence of the General Manager

* Ensured training and guidance is provided to all team members for

career progression

The Sheraton Grand Hotel, Bangalore, India

Jul 2014 - Oct 2015

Food and Beverage Manager

* Aligned management style, working practices and conduct with Sheraton

Bangalore's and Starwood's operating standards and policies

* To comply with Starwood's code of conduct at all times

* Understood and abide by all Government laws relating to the Food and

Beverage division

* Monitored and controlled all financial aspects of the business

including the preparation of the annual business plan

* Conducted the programs to maintain the condition of hotel assets in

all Food & Beverage areas

* Communicated with Sales and Marketing to drive business for all Food

and Beverage venues and banqueting

Sheraton Hotel, Bangalore, India

Jan 2013 - Jun

2014

Assistant Food and Beverage Manager

* Ensured smooth functioning of all food and beverage venues and ensured

all standards are followed

* Monitored Profit and Loss statements and recommend / institute

measures to control them in accordance with annual budget

* Conducted training sessions to associates, supervisors and managers

for the next level

Sheraton Hotel, Bangalore, India

Oct 2010 - Dec

2012

Restaurant Manager

* Managed two specialty restaurants Persian Terrace and Bene (Italian)

and the Pool bar

* Established the SOP's (Standard Operating Procedures) for the Food and

Beverage department before opening and assisted with the

implementation

* Coordinated and sources all the brand specified collaterals, working

closely with the MARCOM manager

* Developed the beverage menus for all Food and Beverage venues

Le Meridien, Ahmedabad, India

Oct 2007 - Oct

2010

Assistant Food and Beverage Manager

* Set up the operations for the airport Lounge and Bar at the

International Airport in Chennai

* Improved the level of service to further advance the brand leadership

in the Ahmedabad market

* Executed day to day operations of the Food and Beverage department

which includes a Multicuisine restaurant of 60 covers, In Room Dining

Banqueting

* Developed marketing plan for restaurants and conducted promotional

events for the same

* Monitored the costs i.e. operating expenses, beverage cost etc and

recommend/ institute measures to control them in accordance with

annual budget

Taj President, Mumbai, India.

Apr 2007 -

Oct 2007

Bar Manager

* Ensured smooth functioning of bar operations through effective control

measures

* Developed key sales strategies and promotional activities to increase

the revenue as compared to the previous debutant year

Taj President, Mumbai, India.

Mar 2006 to

Apr 2007

Restaurant Manager - All day dining.

* Surpassed Revenue target of 2.55 million US$ in financial year 2006 -

2007

* Number of customers served in a year - 252200

* Ensured smooth functioning of restaurant operations

* Developed key sales strategies to increase the average cheque as

compared to the previous year

* Involved in all aspects of revenue generation and maximization at the

unit level, in all sub-departments of food and beverage

* Oversaw the operations of the Pastry Shop to increase sale and

systematize the operation

The Indian Hotels Company Ltd., New Delhi. India

Aug 2004 - Feb 2006

Management Trainee

* Trained in various areas pertaining to direct hotel operations as well

as in support functions and managerial concepts and tools

[pic]Workshops Attended

* Finance for Non-Finance, Train the Trainer, Personality Development,

Management Studies and Tools, Basics on Architecture and space

management, Design and Interior Decoration, Food Production and Bakery

and Fire Safety and Crisis Management

[pic]ACHIEVEMENTS

* Acknowledged with Certificate of Excellence for displaying the right

attitude by the Institute of Hotel Management, Aurangabad - 2004

* Awarded second place for the 'Live Project' conducted and implemented

at the Flagship property of the Indian Hotels Co. Ltd. 2006

* Selected to be the Star Voice champion for the Food and Beverage team

* Successfully completed the Vibrant Gujarat Global Summit 2009: Outdoor

catering of 5000 people with three outdoor venues, including Chief

Minister Mr.Narendra Modi's Dining Hall for VVIP delegates

* Achieved 95.11% mystery audit score for quality by Richey in 2007

* Bagged the 'Taj Award for Business Excellence 2007' for the best new

venture

* Received the prestigious 'Times Food Award' for 'Best Night Club -

Restobar' 2007

* Successfully launched a new menu of 111 cocktails and a new wine menu

* Selected as the official host of the 'Lakme Fashion Week' party

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AVAILABILITY

* Ready to relocate at the earliest

* Posses no bond with current employer

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References: Available Upon Request

Contact this candidate