Intelligent, Motivator, Efficient, Productive, Leader, Goal Oriented

Tyanne Taylor

**** ******* ***** ******, ***** 77545

acxz4r@r.postjobfree.com

832-***-****

Qualifications Summary:

10+ years multi-family property management experience (300-units or more)

Experienced with MS Office including Word and Excel

10 + years of experience working with YARDI

Strong leadership and management skills

Extensive knowledge of principles and practices of property management and fair housing guide lines.

Strong ability to negotiate, develop, and prepare property agreements.

Skilled at communicating effectively, assigning, and supervising the work of others.

Work Experience:

ARIUM City Lake Apartments / Assistant / Property Manager (Midrise New Construction)

Carroll Management Group (366 units) Houston, TX - 2016 to 2016

Instrumented A plan to stabilize and increased the occupancy by offering renewal move in incentives Doing this increased the occupancy from 75% - 90% and trending 95. % in a 7-month time frame. This reduced the exposure tremendously.

Insured proper leadership of the entire team

Streamlined a plan increasing the NOI.

Supervise and train the lease consultants new to the apartment industry, collaborate with the leasing staff to create a marketing and advertising campaign for leasing to increase the occupancy.

Creates positive, welcoming, supportive environment for residents, visitors, and property associates

Develops and utilizes sound rent collection procedures, including following up with delinquent accounts and filed court documents for eviction and attends scheduled court hearings as Landlord’s representative to achieve low delinquency.

Maintained familiarities with all procedures and requirements of accounts payable and accounts receivable. Insured security deposit administration including inspecting units to determine resident’s balance or refund, preparing disposition letters, and processing security deposit returns were done in a timely fashion.

Implemented resident services programming and retention function monthly

Notified Resident of all issues affecting their tenancy

Lead property tours, showing vacant units and marketing property amenities as needed

Ensures property’s filing system is maintained and includes tenant, applicant, accounting, and vendor and contract files

Develops and utilizes sound rent collection procedures, including following up with delinquent accounts and filed court documents for eviction and attends scheduled court hearings as Landlord’s representative

Portfolio Manager

Tricon American Homes (815 Single Family Homes) Houston, TX - 2014 to 2016

Streamline a plan that stabilized the occupancy from 65%- 92.5% in a 11/2-year time frame.

Provides leadership to the team of 13

acquisition negotiations

Promotes client satisfaction

Ensures that the portfolio and individual homes meet the established operational, financial, and business performance goals.

Prepare business plans and budgets

Maintain budget/cash flow expectations

Monitor properties performance/income and expense

Recommend to management modifications to or reconditioning of property

Directs and monitors community managers in adhering to building and safety codes

Compile reports for owners on a monthly and weekly basis.

Worked closely with multiply HOA’s organizations to insure the violations were satisfied.

Treasury Clerk ll / Accounts Receivable Specialist (Commercial Property Management)

Boxer Property Services (Corporate Office) Houston, TX - 2011 to 2014

Implemented a strategy to ensure that daily bank deposits for over 159 commercial buildings were conducted and traced effectively.

Implemented a plan that allows Property managers and their Assistants to deposit rental payments remotely.

Train and Setup Property Managers on depositing rental payments thru the anytime check scanner.

Prepare bank statements and relevant financial records for upper management.

Maintain and manage treasury files, bank records, financial logs and deposit reports.

Initiate / implement safe & secure measures in protecting treasury cash.

Execute clerical functions to the treasury department.

Provide administrative clerical support to the treasurer.

Keep an open line of communication with bank representatives

Support Treasurer and Accounts Receivable in verifying cash transactions on a daily basis.

Process Automated Clearing House, Electronic Funds Transfer, Bank wires and book transfers.

Process Accounts Payables and Receivables

Process Move outs/ security deposit refunds and printing monthly statements for over 1000 tenants

Calculate monthly CPI's for my portfolio

Posting deposits i.e. - treasury deposits, lockbox deposits, no coupon, credit cards and in house credit card transaction

Create letters of credit for tenants as well as handle collection files.

Charge late fees, credit adjustments, research all ledgers for misapplied postings,

Setup new properties owned and managed by our management company via Yardi.

The Park at Country Place Apartments / Property Manager (Multifamily)

Investor Property Services (366 Apartments) - Houston, TX - 2009 to 2010

Demonstrates and promotes a 100% commitment to providing the best possible experience for our residents and employees

Responsible for maximizing operation performance and increasing the occupancy by 45% once I assumed the position.

The delinquency decreased to 1% after I implemented my delinquency structure.

Hands-on with the rehab of 130 units that caught on fire.

Manages 5 or more employees. Is responsible for the overall direction, coordination, and evaluation of multiple work teams. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Processes property expenditures and may post payments, receipts, etc.; monitors expenses. Prepares or reviews all invoices for accuracy prior to submission. Monitors budget and reports on variances from the approved operating budget. Assists in preparation of monthly financial accounting, reporting, and explanation of variances. Reviews and edits employee time. Reports payroll information in a timely manner. Prepares and makes daily bank deposits

Ensures timely collection of rents while remaining aware of and exercising legal collection efforts. Enforces evictions for non-payment of rent

Ensures market-ready condition of vacant units in accordance with make-ready policy

Ensures vendors perform their work in keeping with company standards

Responsible for advertising and marketing activities.

Responsible for the oversight of the physical condition of the property; Supervises daily maintenance and preventative maintenance. Conducts daily and weekly inspections of entire property for cleanliness, maintenance and safety to ensure all three meet company standards.

Manages resident relations; ensures resident issues are responded to quickly and appropriately. Informs residents of rental payment procedures and other policies of the property, as outlined in the community rules. Mediates resident complaints

Adheres to all safety regulations and maintains a safe work environment

Broadway Square Apartments Assistant Property Manager / Property Manager (Multifamily)

BH Management (699 units Apartments) Houston, TX - 2005- 2009

Hands-on with the rehab of 699 units

Represents the company in a professional and courteous manner.

Increase occupancy to and lease apartments by 35% while overseeing all onsite staff and implemented retention functions.

Ensures all budgeting guidelines are followed consistently.

Prepares related weekly/monthly reports to include, but not limited to: petty cash variance, leasing, renewal, financial, market and bi-weekly payroll.

Evaluates financial performance and seasonal trends to identify and implement solutions.

Monitors resident satisfaction in person or through follow-up calls to ensure a positive living experience.

Daily communication and collaboration with staff, regional managers and others as needed.

Develops and maintains knowledge of the property, community, and competitors.

Builds and maintains a team that will work toward property’s community goals together.

Motivates, directs, and evaluates employees and all related personnel issues. (Motivates, directs, and evaluates all personnel and employee related issues.)

Physically walks and inspects community on a daily basis to address issues and to ensure property meets BH standards.

Oversees and directs all administrative duties in accordance with company policy.

Ability to travel via automobile and airplane for training; may be asked to travel for acquisitions or other company business.

EDUCATION:

Business Administration (ABA) Houston Community College - Houston, TX 2000 to 2002

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