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Customer Service Manager

Location:
Shreveport, LA
Posted:
December 20, 2016

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Resume:

CURRICULUM VITAE

Name : Ruth Nirmala Address : 11-2-426/17/A/4 “Joy”

Mobile No : 995******* Annanagar, Chilkalguda

Email ID : acxyw6@r.postjobfree.com Secunderabad.

Objective

“To be associated with an organization of repute and to outperform in secretarial and executive services which ensures professional as well as personal growth”.

Key Areas of Experience:

Secretarial Assistance, General office Correspondence, Personnel Management, Payments and receipts, Export related matters, Travel Management, Purchases and Inventory management, Event Management, Management Information Systems.

Experience Summary:

1. Jan 2015 – till date Data Analyst

AFS, Begumpet.

2. Nov 2012 – May 09. 2014 Executive Assistant to Director

ECIL Rapiscan Ltd., Hyderabad.

3. Aug 2007 – Jun 2012 Secretary to MD, Client Relation and Administration Executive

Tegra premedia Private Limited, RTC X Roads, Hyderabad.

4. Jul 2005 – Jun 2007 Secretary to MD and Administration Executive

Auro Avenida Exports Private Limited, Road No. 11, Banjara Hills, Hyderabad.

Job Description Secretarial Assistance to MD, Office Administration, Preparation of Receipt and Payments, Employee Recruitment, Training, Monitoring and Evaluation, Event Management – Organizing Conferences, Seminars, Workshops and preparation of reports.

Job Description (Detailed)

Secretarial Assistance to Managing Director:

Create, coordinate, and maintain calendar(s), schedule appointments.

Professional Telephone manners

Schedule International business travel including Visa arrangements, Travel itinerary, Ticketing, Hotel booking and organizing business meetings.

Taking dictations and drafting correspondence.

Close follow up & coordination on tasks allot to Senior Managers and giving timely feedback to General Manager.

Maintaining database both incoming & outgoing correspondence and timely retrieval of documents as an when required.

Creating, updating and maintaining database of supplier’s and contractors.

Distributing all correspondence and transmittals received from Head Office and forwarding to department heads.

Organizing resources for various executive meetings, seminars and training sessions.

Maintain good rapport with customers, clients and Management team.

Administrative Jobs Handled:

Manage housekeeping of entire office and warehouse.

Handling Front office.

Organize requirement of printing, stationery and pantry items.

Preparing of Invoice and follow up for payments with vendors.

Handling petty cash.

Excellent Problem Solving Skills -Working knowledge of office equipment: copiers, fax machines, printers, and scanners. Excellent multi-tasking and professional customer service skills.

HR Assistance to HR Manager:

Assisting HR Manager in HR related aspects and exit interview analysis & process.

Tracking payroll, vacation schedules, employee changes, reviews and other HR functions.

Planning and coordinating holiday events for staff.

Coordinating with various employees for updating and implementation of the jobs and also for monthly staff meetings and preparation of minutes Bridging strong relationship with the corporate for the betterment of the company..

Medical Insurances, Vehicle & Office Insurances and maintaining of the concerned records.

Responsible for upkeep of attendance & leave register.

Coordinated various staff trainings, workshops and seminars.

Core Competencies:

Highly Organized

Work – Focused

Able to Prioritize

Team Player

Accomplish Multi Task

Self-Motivated

Go Getter

Integrity

Education:

1Bachelor’s Degree in Arts;

2Typewriting English Higher Grade

3 Post Graduate Diploma in Computer Applications.

Achievement:

Received 1st Prize Rs.50,000/- Cash Award from Siasat for writing an essay on Teaching of Prophet Mohammad during June, 2012

Personal Information:

Sex : Female

Date of Birth : 02 April 1980

Nationality : Indian

Language : Hindi, English, Telugu, Tamil & French

Reference :

1. Syam Prabhakar 2. Nagaraju

(RUTH NIRMALA )



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