GARY JUMP

* ******* ****** • Newport, RI *****

H: 401-***-**** C: 401-***-**** • acxytq@r.postjobfree.com

PROFESSIONAL PROFILE

Accomplished professional with opening and transition experience in hospitality management. Highly motivated and flexible with a valuable track record of achieving organizational goals while delivering premiere customer service. Analytical and strategic thinker able to quickly diagnose simple and complex issues and implement practical solutions that foster customer satisfaction. Ability to plan, organize and coordinate priorities in a seamless manner. Able to lead productive teams encouraging them to make decisions and act effectively and timely. Handle annual budget generation and apply operational effectiveness in accomplishing financial goals.

Core Competencies

Organizational Leadership • Daily Operations Management • Client Relations • Strategic Planning & Implementation

Team Management • Process Improvement • Problem Resolution • Staff Training & Development

PROFESSIONAL EXPERIENCE

DoubleTree Suites by Hilton Boston-Cambridge, Boston MA 2014 - 2016

Director of Food & Beverage

$6 Million annual food and beverage operation. 308 Guest Rooms, Boston’s Top Rated Entertainment venue – 185 seat Scullers Jazz Club, 116 Seat Dining Room, 56 Seat Atrium Lounge, 100 Seat Seasonal Rooftop Bar, Made Market Grab and Go Outlet, In-Room Dining, 10,000 sq. ft. of Meeting Space. Implemented new rooftop bar 3 months after arriving at hotel with marketing program to introduce to local community, developed new seafood theme with new name and full renovation of three meal restaurant encompassing new menu generation and staff training to reinvigorate outlet driving dinner capture.

Hyatt Regency Newport Hotel & Spa 2006 – 2013

Director of Food & Beverage

$9.4 Million annual food and beverage operation. 257 Guest Rooms, 126 Seat Dining Room, 102 Seat Lounge, 137 Seat Seasonal Outdoor Restaurant, Starbuck’s Coffee shop, In-Room Dining, 50,000 sq. ft. of Meeting Space. A member of the hotel takeover team overseeing Food & Beverage portion of major renovation relocating main bar/lounge, addition of Starbucks coffee shop and re-developed outdoor restaurant elevating revenues through hotel guest captures and building loyal following within the local community. Operation of Regency Caterers off-premise catering company, a Caterer of Choice for the Preservation Society of Newport Gilded Mansions.

Hilton McLean Tysons Corner, McLean VA 2003 – 2006

Director of Food & Beverage

$10.5 Million annual food and beverage operation. 458 Guest Rooms, 165 Seat Dining Room, 40 Seat Atrium Lounge, 180 Seat Jazz Lounge, In-Room Dining, 27,000 sq. ft. of Meeting Space. Converted piano lounge into successful jazz club partnering with DC area radio stations building loyal following. Took over operation of gift shop which was outsourced to a national company generating $12,000 in annual rent, added Starbuck’s Coffee, package beer and wine, upgrading gifts which resulted in $440,000 in sales in the first year of operation with 39% profit margin. AAA rated 4 Diamond Hotel.

Hilton Alexandria Old Town, Alexandria, VA 2002 - 2003

Hotel Manager/Director of Food & Beverage

$6 Million annual food and beverage operation. 246 Guest Rooms, 76 Seat Fine Dining/Open Kitchen Restaurant, 60 Seat Lounge, In-Room Dining, 7,800 sq. ft. of Meeting Space. Oversaw all operational departments. Upgraded restaurant which featured prime steaks and seafood with tableside service presentations, and wine list featuring over 250 Wines of the World obtaining the “Wine Spectator Award of Excellence.”

Renaissance Cleveland Hotel, Cleveland, OH 1999 - 2001

Director of Food & Beverage

$16 Million annual food and beverage operation. 491 Guest Rooms, 121 Seat Casual Dining Room, 87 Seat, AAA rated 4 Diamond Restaurant, 80 Seat Lounge, 24 Hour In-Room Dining, 62,000 sq. ft. of Meeting Space. Featured Sans Souci, Mediterranean Restaurant ($1.8 Million Annual Revenue). Rated “Favorite Restaurant in Cleveland,” by Zagat, “Best French Restaurant” by Northern Ohio Live. AAA Rated 4 Diamond Hotel.

References available upon request.

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