DEBRA L. MOSES
Vista, CA *****
OBJECTIVE
To obtain a challenging property management, customer service or sales position in which I could utilize my management, administrative and excellent people skills to help your company prosper. I would like to continue to use my current skills and talents, as well as learn new skills to conquer a variety of challenges. EDUCATION
University of Utah COMMUNICATION AND
Salt Lake City, Utah MERCHANDISING PROGRAM
LDS Business College ASSOCIATE OF BUSINESS
Salt Lake City, Utah ADMINISTRATION DEGREE
PROFESSIONAL LICENSES AND DESIGNATIONS
Real Estate License (State Exam passed May, 1988)
C.A.M. Designation (National Exam passed September, 1989) EXPERIENCE
Missions @ Rancho Del Oro
Oceanside, CA 92057
February 2006 – July 2016
I managed the same property for 10 years, learning different systems and procedures from 4 different management companies as listed below. Archon Residential Properties/Goldman Sachs
Greystar Residential
Optio, Inc.
Westdale Asset Management
Responsible for managing and maintaining a 284 unit luxury rental community. Oversaw and motivated a staff of 8. Lead the leasing team in our effort to keep the occupancy high, while at the same time optimizing rental rates. Was constantly aware of market conditions in order to utilize appropriate marketing strategies, etc. Responsible for upkeep of all physical aspects of the property as well as achieving financial goals and keeping accurate records. Preparation of annual budgets. Maintained the property within the budget guidelines to the best of my ability. Kept accurate reports and records concerning various aspects of the property. Promoted positive resident relations through excellent communication, as well as resident activities. Assisted the regional manager as needed.
Equity Residential Properties
San Diego, CA
April 1992 – July 2005
Responsible for managing and maintaining properties of up to 384 units. Oversaw various projects and staff to ensure smooth running of the property. Assisted in establishing and maintaining budgets. Kept accurate accounting and other administrative reports. Collected rent in a timely manner. Handled legal issues and resolved emergencies and problems as they arose. Delivered superior customer service by assisting residents with various requests and concerns in an effective and personable manner. Built excellent relationships with vendors. Served in a training capacity and conducted regional superior customer service classes. REFERENCES AVAILABLE UPON REQUEST