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Personal Banker

Location:
Miami, FL, 33101
Salary:
35000
Posted:
December 19, 2016

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Resume:

Angelica Hernandez

786-***-****

acxyfq@r.postjobfree.com

Personal Banker

Qualifications Profile

Dynamic, hardworking, and results-driven professional with hands-on experience in banking and financial management; complemented

with expertise in sales and customer service. Recognized for extensive skills in handling customer needs, processing financial

transactions, and generating sales. Equipped with well-defined problem-solving ability, communication, and time management skills.

Relevant Experience

Helm Bank USA Miami, FL

Support Center Representative 2016

Held accountability for various facets of client services including administering client accounts and attending to customer issues

and requests

Prepared and sent emails regarding client accounts information

Closely monitored monthly budget and facilitated money training regularly

Bank of America Miami, FL

Client Service Representative 2013–2016

Took charge of acting as key resource to the community; processing transactions accurately and efficiently in compliance with

established policies and procedures; and closely interfacing with customers

Closely monitored customer centric sales and service

Referred customers to the appropriate members of the team and financial specialist

Earned the #4 positioning in the Southeast Central Miami Market for best balancing performance and least errors

Received commendation for outstanding customer service, communication, and transaction processing experience; as well as for cross-

selling value-added financial services and products by referring customers to internal sales team

Maintained comprehensive knowledge of financial and banking operations

Other Experience

Santa Creative Coral Gables, FL

Store Manager 2013-2014

St. Croix Shop Coral Gables, FL

Store Manager 2010–2014

Loro Piana Coral Gables, FL

Assistant Store Manager 2005–2010

Neiman Marcus Coral Gables, FL

Sales Specialist 2002–2005

Miami International Airport/Duty Free Shop Miami, FL

Assistant Manager 1996–2000

Education

Confidential Miami, FL

Confidential 2002



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