Cynthia M Kinser

**** ******* ***. ********* ** *8269 704-***-****

acxwyi@r.postjobfree.com

"throw me to the wolves, and I will come back leading the pack” Goal-oriented and innovative sales & marketing professional with more than 15 years of progressive and solution-driven experience in sales and marketing positions including management. Offer background and qualifications in administration, direct sales, team management, project management, public and motivational speaking, team leadership, problem resolution, presentation, negotiation, acquisitions, customer relations, regional travel, research & investigation, copywriting, professional sales development and general management. Track record of strong and sustainable revenue gains based on talent for growing client base, developing productive sales and marketing programs. Plus maximizing behind-the-scenes administrative operations.

FOCUSED PROFILE SUMMARY

Sales, Marketing and Management Expertise:

Account Development & Retention; Brand Management; Buyer Awareness; Closing Techniques Instruction; Field Sales Management; Trend & Competitive Analysis Management; Vendor Relationship Management; Long Term Client Relationship Cultivation; Market Research; New Business Development; Synergetic Team Building; Profitable Sales Strategy Conception; Job Description Creation; Promotional Copywriting; Direct Sales Management; Coaching & Consulting; Transition Management; Telemarketing Department Set Up

General Operations:

Budgeting & Forecasting; Cost Avoidance & Reduction; Proactive Problem Solving; Database Administration Organization; Internal/External Customer Service Coordination; Hands on Project Coordination and Direction Assistance; Operational Troubleshooting; P & L Managment; Policy & Procedures Formation

PROFESSIONAL EXPERIENCE IN SALES & MARKETING

Extended & expanded current network with a mandate of expanding business activity Developed & successfully elevated client base

Pioneered company's first newsletter designed to replace standard follow up letter which increased sales Overhauled in house collections & trimmed receivables to less than 30 days Managed & created new marketing strategies which increased add on sales and service calls Single handedly captured 15 key accounts through extensive networking and relationship building Dramatically grew sales levels from 150k to 756k in only 6 months Created company's first Customer Satisfaction Index to determine overall company performance Won 5 sales competitions for highest quarterly volume Won most increased number of property referrals in a year Won most increased number of clients every month for 8 months Created numerous selling strategies and marketing campaigns Increased client base consistently through tireless marketing and product awareness promotion Expanded the concept and promotion of volume selling through addition of retail units and direct mail Consistently met sales goals in direct outside sales and referrals Arranged quality appointments through cold calling, introductions, telemarketing and direct approach Successfully recruited jr sales account executives, sales associates and new agents Interacted with management to formulate and implement administrative & customer relations policies Developed, prepared and distributed reports, directives, records, sales & work orders, specifications for sales and work methods and other documents

GENERAL MANAGEMENT AND OPERATIONS

Orchestrated design concepts for regional and national accounts Supervised & monitored the activities of subordinates and staff Planned, directed & coordinated sales and marketing programs geared toward service and/or follow up Wrote directives advising managers of organizational policy in personnel matters Evaluated training needs to develop new programs or to modify & improve existing programs Maintained records and compiled calculated data to determine causes of problems in office activity Reviewed schedules, personnel assignments and routes Met with team leaders to review/accept new ideas and/or resolve grievances Analyzed expenditures and other financial reports to develop plans and budgets for increasing profits EMPLOYMENT HISTORY

NC & SC Contracted Brand Agent, Life, Health & Accident 2014 to Present

(Colonial Life)

Brand Reseller & Servicer. PT Contracted Payment Systems 2014 to Present

(PayJunction)

NC Master Agent, Life, Health & Accident 2008 to 2014

(AIG/AGLA, AFLAC, Lincoln Heritage, AIL)

Online Specialist 2007 to Present

(www.e bookdivision.com/e50/michellekinser and Mici Babys) Sr. Account Manager/Executive 2006 to 2008

(RLS, Inc. Architectural and Sign Design company) Regional Sales & Project Manager 2001 to 2006

(EMT Group, SAR Sign & Advertising company)

EDUCATION

M.F.A. in Creative Writing/Journalism, Spalding University Associates/General Studies, ECU/CPCC

Business Administration Certified, Strayer University State Licensed Life, Health & Accident Agent (NC & SC #12800976) CE Credits current TRAINING AND COURSE COMPLETION (company and self sponsored) Accounting for Non Financial Managers

Modern Manufacturing Management

Master Copywriting

Delegation Management

Project Management

CEO/Manager Leadership

Nonverbal Communication Training

Acquisitions

PERSONAL DISTINCTION THAT CONTRIBUTES TO MY PROFESSIONAL CAREER Named the MOST CREATIVE COMMUNICATOR by The Poetry Guild

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