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Customer Service Microsoft Office

Location:
Charlotte, NC
Salary:
25/hr
Posted:
December 15, 2016

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Resume:

Matthew Tirado

*** ************* **

Charlotte, NC 28262

acxwx7@r.postjobfree.com Cell: 980-***-****

TECHNICAL SKILLS & WORK EXPERIENCE

TEFL English teaching classes

Certification completion Dec 2016

The Press Box – Web Designer

May 2016 – Current (free-lance)

WordPress design and coding: HTML5, CSS3, JS, PHP

Deploying and configuring new WordPress websites through FTP software and cPanel, and creating new databases with MySQL

Adobe Suite graphic design Photoshop, Dreamweaver, Flash, Illustrator

Creating web advertisements

Web marketing, and social media management

Advanced spreadsheets and other documents with MS Office

Search engine optimization (SEO), Google AdWords, Google Analytics and writing meta data

--- Home web/marketing business and one semester of classes until May ---

Team Charlotte Motorsports – Web Administrator

July 2015 – October 2015

Visual Studio for webpage development: CSS3, HTML5, ASP.NET, JavaScript

Microsoft SQL Server 2008: searching values and managing data

Inventory management for website.

Web advertisements including Adobe Flash adds, Yext for social media and improved Google Business page for better indexing.

Social media marketing / Developing new marketing strategies

Adobe Photoshop (digital media design), Dreamweaver, and Acrobat

Microsoft Office: Excel (inventory spreadsheets),

Word/PowerPoint: business illustrations

Honda CRM to manage customer data

Started home web/marketing and graphic design business

December 2014 - current

UNC Charlotte – Computing and Informatics Webmaster

October 2014 – December 2014

Creating and editing Drupal web pages with PHP, CSS3 and HTML5

Software analyzation

Video editing

Microsoft Office Suite

Study Abroad and English Teaching in Japan and China

September 2013 – September 2014

Studying Japanese, Chinese and International Business

Teaching English

Online marketing and advertising in multiple languages

TIAA-CREF – IT Intern (SharePoint Design)

June 2013 – August 2013

●Microsoft Visual Studio with ASP.NET, C#, HTML5, and CSS3

●SharePoint 2013 with Designer: workflows, reports, web content authoring, apps

●Creating and designing the structure and visuals of servers-side webpages

●Microsoft SQL Server 2008: searching values and managing data

●Managing, organizing and migrating data on the file servers

●Planning meetings and explaining new ideas to department

●Excel macro programming with VBA

●Microsoft Office Suite

The Charlotte Research Institution (CRI) - Communications Assistant

September 2011 – August 2012

●Drupal Admin / Desktop Support.

●IT troubleshooting: fixing/reconfiguring OS/BIOS, and office software issues.

Assessing errors with printers, USB devices, and other PC accessories.

●Hardware and software setup

●Microsoft Office Suite

Air Force ROTC DET592 – Web Master / PT Leader

August 2011 – May 2013

●Joomla (CMS) web master using PHP

●FTP and SSL file management / transfers

●WinSCP for FTP

●Flight leadership and planning

●Aerospace training

Garland C. Norris Co. (GCN) – Junior Systems Administrator

July 2011 – September 2011

●Managing servers including Microsoft Exchange, Microsoft SQL Server (2008), Microsoft Dynamics AX, and virtual servers.

●Security setup and management of company.

●Active Directory and Microsoft Dynamics AX security.

●Using Microsoft Server 2008 to manage SQL database.

●Troubleshooting employee problems with database, software, hardware or any other technical issues including help desk by phone, email and remote desktop.

●Salesforce CRM for managing customer data.

●Software programming, research, and implementation of new programs.

●Configuration of company network and Cisco Firewall.

●SharePoint 2010 workflows using Visio and site customization with Designer.

EMC Corp (Contractor) Associate Server Production Assistant

September 2009 – January 2010

●Building storage servers; using power tools to place servers in cab, wiring network and power cables.

●Building/configuring customized storage cabs; installing storage chassis and servers and wiring.

●HD error testing; using company software to scan and assess hardware and driver errors.

●Database input; scanning barcodes on drives or chassis and storing in data.

CEI Consolidated Electronics (volunteer)

January 2007 – March 2008

●Testing/error injecting electronic devices; TVs, cameras, DVD players ect.

●Reading and following detailed schematics.

●Soldering wires and electronic components on circuit boards.

CULTURAL SKILLS & WORK EXPERIENCE

Language skills:

Japanese: High level – three years studying in America at UNC Charlotte, Japan Club.

One year study abroad at 桜美林大学Oberlin University in Tokyo, Japan.

Chinese (Mandarin): Moderate level – one semester in Japan, Chinese Club.

One month study in China, and two semesters at UNC Charlotte.

German: Basic level – one year at UNC Charlotte and member of German Club.

Spanish: Basic level – two years in high school and several years practice outside.

Cultural Education (classes excluding language classes):

America: International Studies, Anthropology, Global Connections, Japanese Civilization and Culture and Western History and Culture.

Japan: Experiential Japanese, Asia in Modern Times, Japanese Cuisine, Japanese Culture, History, and Japanese Film.

Teaching:

1 year teaching English through two universities in Japan, and at home self-prepared English lessons.

One-month language exchange in China (北京外国语大学)

Assisting in English learning for exchange students through the International Club at UNC Charlotte.

English Conversation Circle member at 桜美林大学 Oberlin University.

TEFL Certification: Certified English Teacher – completed Dec, 2016

EDUCATION BACKGROUND

桜美林大学 Oberlin University in Tokyo (Japan) 2013 – 2014 (study abroad)

Cultural Studies, and Japanese and Chinese language.

University of North Carolina at Charlotte 2011 – 2014 (BA in Computer Science)

Computer Science with a Japanese minor.

Wake Technical Community College 2009 - 2011 (transfer)

Information Security.

Cisco Networking Academy student/alumni



Contact this candidate