Diana Rojas

**** ****** **

Houston, Texas *****

acxwsz@r.postjobfree.com Phone: 713-***-****

Senior Finance Operations Specialist / Accounts Payable / Quality Assurance Financial Services Senior Finance Operations Specialist with over 20 years of experience working for the Corporate Accounts Payable Team. Handle invoices / wire processing payments both electronically and manual. Excellent time management skills and the ability to work as a strong team member. Excellent interpersonal and customer service skills both written and verbal. Areas of experience span a broad range of functions including:

General Ledger reconcilement Customer Service Training Bank Statement reconcilement Accounts Payable Accounts Receivable 10-key by touch Research E-Serve System

Concur Oracle Audit

Wires/Foreign and domestic Access System Morgan Direct Tax Forms SAP

ACCOMPLISHMENTS / AWARDS

Accomplished 2% error reduction with invoice / wire payment processing. Nominated as Team Lead – Responsible for training new temps, co-workers the job functions of the department.

Recognized for customer satisfaction by receiving Service Star Awards and Applause Cards from my customers and colleagues.

Created and supervised the implementation of a reject letter that increased compatibility with all processors.

PROFESSIONAL EXPERIENCE

JP Morgan Chase Bank – Houston, TX

Senior Finance Operations Specialist

Processed regular invoices and wire invoices both electronically and manual. JPMorgan processes 12 million invoices per year and we average 28 wires per month. Wires processed both domestic and foreign.

Research/Resolve internal and external customer service inquiries (within 24 hrs)

Balance wire payment reports daily

Maintained the built in controls for wire processing

Assist with Check Processing/manual and electronically

Test Invoice/Wire Systems upgrades

Processed purchase order invoices by wire both domestic and foreign

Assist with bank deposits, managed refund log and reconciled back to the general ledger

Research reject wires in a timely manner

PRIOR PROFESSIONAL EXPERIENCE

TEXAS COMMERCE BANK

Reconcilement/Workflow Coordinator

Maintained customer treasury securities

Maintained and updated detailed procedures for the unit

Set up customer accounts

Responsible for ensuring that the unit’s daily work is accomplished in the absence of the supervisor

Processed over 300 GNMA’s (Government National Mortgage Association) AMERICAN LIGHTING PRODUCTS

(G.E. Distributor)

Secretary and Bookkeeper (Accounts Payable, Accounts Receivables & Collections) CHILDS, FORTENBACH, BECK AND GUYTON

(Regional Houston Law Firm with 200 employees)

Accounts Payable/Accounts Receivables

Payroll (200 employees)

Petty Cash reconcilement for 75 attorneys

Bank deposits and statement reconciliations

Client service

Attorney time and expense keeping

Filing

EDUCATION

John Foster Dulles High School – Stafford, Tx

North Harris Community College – Houston, Tx

PROFESSIONAL DEVELOPMENT

Training Classes:

2014-15 Anti-money Laundering program (corporate finance)

Cyber Security Awareness Training

Concur

FATCA Employee attestation training (Foreign Account Tax Compliance Act)

2015 Code of Conduct

A/P reconciliation training

Corporate Fin Team Effect training

Unified communication and collaboration tools

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