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Customer Service Security Officer

Location:
Jersey City, NJ
Posted:
December 14, 2016

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Resume:

Juanice Williams

Jersey City, NJ *****

acxwbr@r.postjobfree.com - 201-***-****

I have experienced all types of careers from Security,retail and customer service.

Authorized to work in the US for any employer

WORK EXPERIENCE

Pack Associate

Blue Apron - Jersey City, NJ-January 2016 to Present

Responsibilities

Perform clerical functions of scanning of all documents with due diligence.

Scan, verify and upload of documents into databases.

Scan efiles and organize in an effective manner.

Scan, maintain and manage administration files.

Scan, audit and verify customer balances and long over-dues.

Perform clerical duties of scanning, maintaining and retrieving of all records and work files.

Scan each label and place each label on the box .

Checker

Jetro Cash & Carry - Jersey City, NJ-September 2015 to Present

Responsibilities

Welcome Customers To Retail Store With The Proper And Standard Greeting. Assist Customers With Merchandise And Answer All Product-related Questions Necessary To Guide Them Through The Buying Process.

Cashier

Shop Rite - Jersey City, NJ-September 2013 to Present

Responsibilities

Assisted With Product Selection As Needed.

Handle Customer Complaints And Provide Immediate Resolution

Handled Cash Register And Organized Charge Slips, Vouchers, And Coupons.

Communicate And Engage Customers Making Sure Demands And Needs Are Met

Covered Shifts For Employees Who Are Absent.

Accomplishments

A few of my accomplishments includes Delighting the customers with consistent and pleasant service which resulted in a 30% increase in returning customers.

Skills Used

Time management skills .

Security Officer

Grandview Plaza - New York, NY-April 2014 to June 2015

Responsibilities

I Implemented video surveillance, motion detection, and closed-circuit television systems to aid in monitoring the premises.

I Monitored entire facility using CCTV while simultaneously performing dispatch duties.

I also Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing violators.

Cashier

Toys 'R' Us - Jersey City, NJ-November 2012 to January 2013

Responsibilities

While working at Toys R' Us I Attained success in balancing the cash after an extremely busy holiday season. I've managed to bag, box or wrap merchandise in accordance to customers’ instructions. I learned how to balance cash registers at the end of each shift, count and sort coins and wrap currency appropriately.

Accomplishments

I helped reduce waiting time for customers by providing quick services . I also trained several junior cashiers

Sales Associate

Forever 21 - Jersey City, NJ-September 2011 to March 2012

Accomplishments

I always Kept the work area clean, well stocked, and organized which Increased efficiency by 20%

Skills Used

While working at Forever 21 I was commended by supervisors for flexibility in changing work hours when asked and filling in during scheduled off-days for absent employees. I was highly honored with repeated awards for cash handling accuracy, with zero overages/shortages month-over-month. I've displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike.

EDUCATION

AS in Funeral Services

Hudson County Community College - Jersey City, NJ

2011 to 2015

High School Diploma

Lincoln high School - Jersey City, NJ

2007 to 2011

SKILLS

Basic Computer skills (4 years)

CERTIFICATIONS/LICENSES

Security Officer

December 2014 to December 2018

i have a active SORA License and I have a drivers license and my own vehicle.



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