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Customer Service Microsoft Office

Location:
Wichita, KS
Salary:
$15 per hr
Posted:
December 14, 2016

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Resume:

Janet DoughtyMBA

Admin - Foster Design

Wichita, KS

acxwb0@r.postjobfree.com - 316-***-****

The ability to supervise, direct and guide individuals and groups in the completion of tasks and fulfillment goals. Managing conflicts, decision making with others and selling ideas or products, coaching, counseling, delegating, managing groups, coordinating tasks, handling details, and initiating new ideas. WORK EXPERIENCE

Admin

Foster Design - Wichita, KS - June 2007 to Present Answer incoming phone calls and direct them to the correct party; Check phones messages in the mornings; Produces documents and other correspondence for the purpose of providing written communication with clients, employees and potential clients and employees. Tasks may include preparation and typing of quotes, proposals, and contract renewals; preparing documents according to company standards, developing letters, memos, tracking documents, and handling administrative functions for group plans; typing and entering data for the purpose of updating database files and records. Tasks may include inputting information for group and broker files and verifying accuracy. Participation in cross-functional teams to accomplish process improvement. Tasks may include accounting and/or administrative support and providing telephone support. Check incoming emails; Change Form or Distribution Request Form to Trans America; BC/BS Enrollment, Cobra & 90-Day Waivers; MetLife LTD: Verify form is signed and dated, then Send to Fax #; Update and Maintain Employee List; Start & Termination List; Change of Address / Phone Numbers; Maintain Employee Folders; Order Office Supplies; Update Job Boards; Daily / Weekly Back-Up support for Accounting scanning invoices / purchase orders and expense reports.

AME Support Technician

CNH - Wichita, KS - February 2007 to May 2007

Worked with manufacturing personnel and engineering to utilize lean principles to improve the assembly of manufacturing techniques for new product development programs and product enhancement programs; Knowledge of manufacturing techniques and Lean Manufacturing, assisted in manufacturing personnel during all builds to locate and obtain missing parts, integrate New Product development changes into manufacturing vision. Evaluated and implemented innovative, cost effective, manufacturing processes and techniques which improved the effectiveness of manufacturing and business systems, implement manufacturing flows work station layouts and organization, which optimize value added operations, and product / process quality. Estimator

LMI - Wichita, KS - February 2006 to April 2006

Contract Wichita, KS 02/06 - 04/06

Developed cost estimates, proposals, and made changes to parts list by using estimating tools and methods to develop estimates, worked with engineering drawings, developed a material list and worked with vendors to develop proposals. Provided cost and price information to management and customers to detail estimates and make the proper price changes for proposals.

Liaison for Engineering Planning

Boeing - Wichita, KS - October 2005 to January 2006 C-32 Document & Production Control Foster Design Contract Wichita, KS 10/05 - 01/06 Contributed to office organization and efficiency by preparing and organizing business documents and processes, controlling shop floor blueprint drawings, ACC/POS and Index, prepared Index documents for inspection notebooks, managing call sheets for inspectors; Pulled jobs for employees to work on certain areas of production, worked with manufacturing and engineering to liaison jobs. Coordinated assembly records control activities in control room. Liaison for Engineering Planning- made changes on blue prints to coordinate red lined changes and stamped dated changes to revised engineering drawings, verification to plan. Administrator Foster Design

Spirit AeroSystems - Wichita, KS - April 2005 to September 2005 Provided support for the 737 Structures Group; Prepared correspondence and scheduled travel for Management, Tracked attendance for 200 employees, Creating Excel Spreadsheets and Charts, conference room scheduling, e-mails, correspondence, Microsoft Word, Outlook, Excel, Power Point, staff meeting participation, recognitions, check coordinator/payroll distribution and employee logs, etc. Procurement Specialist

Laminating Services - Derby, KS - November 2003 to July 2004 Responsible for Material Support Services, Lean Manufacturing, Material Resource Planning; Developed quality and cost-effective methods; Coordinated and implemented manufacturing processes; Worked with purchase orders, prepared shipping reports and receiving log, deposits, filing, AR aging report; Scheduled appointments for external deliveries; Provided excellent customer service skills for our customers in sales; Prepared and verified payroll data

On-Site Specialist / Manager

StaffMark - Wichita, KS - January 2003 to July 2003 Responsible for on- site staffing for the Coleman and York International Companies; Provided tours at on site location, responsible for safety orientation, and supported Safety Committee group; Responsible for maintaining accurate information on injury accident report for workers compensation; Provided leadership in the development and implementation of cost -- effective safety and health programs. Plan, developed, promoted, advised, implemented, assessed processes to achieve and maintain a safe and healthy work environment. Worked with management, employees, occupational health professionals, and customers; Applied occupational safety, industrial hygiene, and ergonomics, toxicology, and health physics disciplines; utilized the manufacturing process to improve safety performance and process improvement. Investigated accidents and complaints, determined root causes and made recommendations and recommended corrective actions to prevent future occurrences; provided regulatory interpretation, technical advice to management and to the employees; implemented effective strategies, project leadership EDUCATION

Master of Business Administration in Business Administration University of Phoenix

2009

Bachelors in Psychology

Wichita State University

SKILLS

Communications (written and verbal); Computer skills; Microsoft Office Suite: Word, Excel PowerPoint & Access; Customer Service, Material Support Services, System Application, Products, and Data Processing

(SAP); 5S, accounting experience, receivables & payables. Client Contract Negotiation; SSPN, SAP; MRP, Human Resources, Staffing Support

ADDITIONAL INFORMATION

Skills:

Communications (written and verbal); Computer skills; Microsoft Office Suite: Word, Excel PowerPoint & Access; Customer Service, Material Support Services, System Application, Products, and Data Processing

(SAP); 5S, accounting experience, receivables & payables. Client Contract Negotiation; SSPN, SAP; MRP, Human Resources, Staffing Support



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