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Customer Service Human Resource

Location:
Melvindale, MI, 48122
Posted:
December 14, 2016

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Resume:

La-Sha Butler

** ***** ****** ****** ** ***** acxv5a@r.postjobfree.com 313-***-****

OBJECTIVE

To obtain a position in an organization where I can utilize my extended Payroll, H/R Data Entry, Accounts Receivables/Payable, and clerical background.

SKILLS & ABILITIES

Extended understanding of payroll and HR processes

Excellent presentation and organizational skills with extended knowledge of payroll processes and HR functions

Accurate full cycle high volume processing of weekly/biweekly salary payroll

Ability to adhere to compliance laws and practices relating to compensations and benefits employee relations and recruitment

Exceptional time and record keeping monitoring to ensure accuracy

Superior accounts receivables/payable experience with accurate data-entry

Highly motivated work ethic with results driven

Demonstrates professionalism in communicating and collaborating with colleagues’ clients and employees

Portrayal of excellent business acumen

Exceptional record keeping according to company policy to include SOX and FLSA

Ability to administer dependable and strategic customer-centric service and support initiative

Thrive in both independent or collaborative environments

Demonstration of broad based and transferable qualifications

Great numerical ability with accuracy and analytical problem solving

Punctual with excellent written and oral communication and interpersonal skills

Contributes to team effort by accomplishing related results

Ability to work deadlines accurately with fast paced learning abilities

Thoroughness to confidentiality accuracy and detail oriented approach to the job

Excellent presentation with knowledge of company policies and procedures

Knowledgeable in full cycle garnishment process

Extended understanding of payroll calculations including voluntarily and involuntarily deductions

EXPERIENCE

HR/Payroll Assignments Robert Half International Inc.,

12/2015

Handled HR responsibilities such as recruiting, onboarding, write-ups, employee performance tracking and time card management for four businesses.

Payroll processing utilizing various software

Processed and Submitted Federal, State, and Local taxes.

Assisted in implementation of payroll from JDE to ADP

Assisted in implementation of HRIS from JDE to Kronos

Assisted in upgrading timekeeper from Kronos on AS400 to Kronos 7.0v

Recruitment, hire and provide training for new team members

Provided counsel in employee relations and progressive discipline

Performed research, analysis and implementation of various insurance provider(s).

Accounts Receivable/Payroll Clerk Michigan Chronicle

02/2015 - 10-2015

Processed creditor payments, matching invoices to purchase orders

Verified goods received, investigated and resolved discrepancies by collecting and analyzing information

Managed general ledger and prepared monthly A/R A/P reports

Tracked and audited incoming funds

Processed payments for all incoming invoices by verifying transaction information, computing charges and refunds

Worked collaborate with vendors and employ exceptional client management skills

Identified and tracked delinquent accounts followed up using company policy and procedure

Prepared financial reports by collecting analyzing and summarizing account information and trends to include factoring

Maintained and secured financial information completing data base backups

Recorded and tracked petty cash and employee related expenses

Human Resource/ Administrative Assistant Image First

02/2012 - 11/2014

Performed all administrative task to include payroll

Provided administrative support to the finance functions and data analysis

Liaising with vendors and management regarding company operations

Produced expense reports and reimbursements

Generated mailings for employees and clients

Resolved employee related payroll issues to include those directed by the court

Managed and reconciled all vendor

Coordinated with all departments to ensure policies and procedures where being followed

Handle new hire orientation and training

Managed all employee personnel files

Verified employment eligibility

Customer Service Office Assistant Henry Ford College

02/2009 - 01/2012

Provided excellent customer services to student involving account related issues

Verified and tracked payments

Produced account invoices

Distributed and generated student reimbursements

Resolved all account related issues by collecting and verifying information

Worked collaborate with enrollment office to ensure policies where being followed

Generated mailings for students regarding all account related activity and changes

Processed scholarships loans and applied them to student accounts

Payroll/Human Resource Clerk Detroit Medical center

09/2001 - 01/2009

Managed, processed, and verified payrolls

Maintained records by entering and changes in exemptions, insurance coverage, Family Medical Leave Act, Leave of Absence, savings deductions, and job title, department transfers

Set up garnishments, child support, and tax levy’s as directed by the Courts

Handled HR duties such as benefit enrollment, new hires, and Leave of Absences

Processed I-9 and W2 forms

Delivered employee confidence and protected all payroll operations by keeping information safe and confidential

Liaising with staff and management on payroll, HR related queries

Followed and understood payroll procedures to include all payroll related forms

End to end payroll processing

Maintained and updated employee files

Worked with time efficiency to meet all payroll deadlines

Termination and redundancy calculations as required per company policy

Collated payroll information, processed and produced reports to management

Handled all employees queries as they related to payroll or HR

Organized recruitment and selection and short listing applicants

Prepared and remitted monthly superannuation contributions also quarterly employee statements

Reconciliation of payroll general ledger accounts

EDUCATION

Henry Ford COLLEGE Dearborn Michigan

Accounting & Criminal Justice 08/2005 - 06/2007

Madonna University Livonia Michigan

Accounting & Criminal Justice 08/2009 - Current

COMMNUICATION

Strong oral and written interpersonal skills to communicate task

Excellent organizational skills to deliver reference that produce effective results relating to the issue

Accurate record and bookkeeping delivering correct and pertinent information

Maintained professional communications with peers, vendors, employees, and partners

Accurate, professional with the ability to work fast paced and meet deadlines

SOFTWARE

Proficient in Computer Operations

Excel Pro, Kronos, NetSuite

Advanced knowledge of MS Office Suite

Tally, Tipalti, Nexus Systems

AS400, ADP PayExpert, PeopleSoft

QuickBooks Pro, EZ Labor, Sage, Peachtree Account



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