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Customer Service Legal

Location:
India
Posted:
December 12, 2016

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Resume:

SARANG ATUL PATHAK (acxuyk@r.postjobfree.com)

Call: +91-808******* // Address: S/B – 15, Sheetal Park Society No. 1, Sheetal Nagar, Mira Road (East), Pin code – 401 107

SUMMARY

Knowledge of law, drafting & vetting of documents, well versed with adjudication procedures, specialization in IPR, Labour and criminology Law & backed by experience gained at various levels while working in Law firm with Senior Advocates.

EXPERTISE IN LEGAL & COMPLIANCE:

Drafting & vetting of legal agreements, Settlements, complaints, caveats, rejoinders, reply, plaints, affidavits, notice of motions, writ petitions, and written statements, legal notices etc.

Handling day to day legal matters and practice Law in Sessions & City Civil Court, Mumbai; Bombay High Court; Andheri, Borivali, Esplanade and Ballard Pier including Sewri (Mazgaon) Magistrate Court, Consumer Court and various other Courts.

Appearing in Courts on behalf of clients and conducting the trials, cross examination and final hearing.

Taking Civil, Criminal and Consumer disputes and appearing in Courts on behalf of clients.

Assisting clients in Arbitration proceedings, mediation, conciliation and Lok-Adalats.

Statutory Compliances pertaining to Labour Laws, ESI, PF and Gratuity, Contract Labour Regulations, Employees compensation (WCA) Act, Industrial Dispute & MRTU & PULP Act, Payment of Wages Act.

Drafting various Legal Documents and attending personal hearings in Courts.

Having day-to-day communication with the Clients and informing them about Court proceedings and sending trackers about legal matters.

Seeking stay of Orders / Judgments, extension of stay from time to time, Appeal against lower Courts / Tribunal Orders / Judgments before High Court.

Contributing legal advice in consultation with superior & others.

Attending Courts & meeting Advocates on regular basis with seniors & keeping track of ongoing and disposed matters.

Taking care of overall legal matters in firm, preparing bills of clients & maintaining billing records.

Drafting & finalization of legal papers as per inputs received from counsels, solicitors & advocates and filing the said documents in Court after required compliances.

Legal research, browsing case laws & precedent judgments of various courts and maintaining records of next dates of hearing and their status.

CAREER HISTORY

1.RAJPUT & ASSOCIATES July, 2016 – Present

Law Practitioners Firm in Mumbai specialized in Civil, Criminal, Family Disputes and Consumer Law.

Designation - Advocate

CORE ROLE:

Drafting & vetting of legal agreements, Settlements, complaints, caveats, rejoinders, reply, plaints, affidavits, notice of motions, writ petitions, and written statements, legal notices etc.

Taking Civil, Criminal and Consumer disputes and appearing in Courts on behalf of clients.

Assisting clients in Arbitration proceedings, mediation, conciliation and Lok-Adalats.

Handling day to day legal matters in Sessions & City Civil Court, Mumbai; Bombay High Court; Andheri & Borivali Magistrate Court, Esplanade & Ballard Pier including Sewri (Mazgaon) Magistrate Court, Consumer Court and various other Courts.

Drafting various Legal Documents and attending personal hearings in Courts.

Research of case laws and looking into precedents or doing fact-checking for a case.

Collecting documents filed in Court, applying for certified copies of orders, evidence copies, and caveats and removing objections at the time of filing of new petitions.

2.ADV. R.N SHAH & ASSOCIATES May, 2013 – July,2016

A leading Labour & Industrial Practitioners Firm in Mumbai

Designation - Legal Assistant

CORE ROLE:

Mentioning cases before various small cause courts / tribunals as per instructions of seniors & seeking adjournments in absence of seniors.

Drafting legal documents, draft memos, notices, reply to notices and keeping seniors updated on pending disputes before various courts on day to day basis.

Research of case laws and looking into precedents or doing fact-checking for a case.

Organizing the case papers and helping seniors availing all requisite information, evidence, and case papers required in Courtroom on the date of hearing.

Collecting all documents filed in Court on behalf of seniors & Applying for certified copies of orders, evidence copies, and caveats and removing objections at the time of filing of new petitions.

Maintaining research reports, comparative reports, policy briefings, questionnaires & supporting documentation for meetings / conferences.

Tracking the development of specific cases and mailing trackers to clients.

Other clerical work such as writing e-mails to clients, opposite and panel lawyers, co-coordinating with counsels and other lawyers and all other work allotted by superiors.

3.M/s Global E Serve Jan, 2010 - March, 2011

A global provider of business process outsourcing and technology management services.

Designation: Customer Service Associate (CSA) (Jan, 2010 - March, 2011)

CORE ROLE:

Prepares for customer inquiries by studying products, services, and customer service processes.

Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.

Records customer inquiries by documenting inquiry and response in customers' accounts.

Research misapplied payments.

Recognize, document and alert the supervisor of trends in customer calls.

Recommend process improvements.

Other Assignments:

Attended ‘moot Court’ competition at NLC (Nalanda Law College)

Case law: Arushi murder case

Participated in 'Legal Eagle' competition held at Rizvi College.

Attended Dr. Sneh Desai seminar on mind power.

Professional ‘Tabla’ player.

Attended ‘Spirituality’by Shri Shri Ravishankar at Baroda.

Played Kanga League Cricket tournament at state level.

EDUCATION:

LL.B (3 yrs) - From Mumbai University, specialization in Intellectual Property Rights (IPR) Law, Labour Law & Criminology.

B.com (Accounting & Finance), University of Mumbai, (3 yrs, BAF, Degree)

Proficient in MS Word, Power point and Excel

PERSONAL DETAILS:

Unmarried, 25 years

Nationality: Indian

Hobbies: Traveling, Antiques Collection, Cricket, Books

Languages Known: English, Hindi, Marathi and Guajarati



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