Ariel A. Mayorga

***** ******* **** **. ********, CA 92562

818-***-****

acxuwx@r.postjobfree.com

PROFESSIONAL QUALIFICATIONS

Dynamic, goal driven, bilingual risk management/loss control professional with 30 years of diverse experience with insurance carriers, insurance brokers, and private safety consulting covering a wide range of industries such as manufacturing, food processing, construction, hospitality, retail, agriculture, restaurant, skilled nursing facilities, etc. Loss control background includes property and casualty but expertise lies in worker’s compensation. Passionate and results oriented with broad and diverse experience in risk management/ loss control with an understanding of the importance of value-added client service

ACADEMIC & PROFESSIONAL MILESTONES

B.Sc. Degree in Business with an emphasis in Marketing from California State University at Los Angeles

Associate in Risk Management Designation

PROFESSONAL EXPERIENCE

Mayorga Consulting & Services Inc. Northridge, CA

Owner/Consultant September 2010 – Present

Successfully reduced worker’s compensation costs for client accounts, including significant reduction in ex-mods, accident frequency, and severity

Successfully and consistently impacted client account business “bottom line” and increase in business profitability

Developed loss-specific results-oriented and accountable Business Action Plans for the purpose of implementing effective and consistent performance-based programs and strategies to reduce worker’s compensation costs and client’s bottom line

Developed business partnerships with clients

Provided client liaison service between insurance broker and carrier loss control for efficient and effective risk management service

Developed and monitored effective and consistent return-to-work programs

Assisted in the introduction and placement of key insurance brokers to client’s with desire and need to change insurance brokers

Built and cultivated client/insurance broker/insurance loss control representative relationships

Provided claims management assistance that included involvement in the claims review process

Provided “train-the-trainer” risk management training for supervisor and management personnel

Chapman & Associates Pasadena, CA

Risk Management Consultant Jan 2005 – Sep 2010

Maintained client retention to 90%.

Managed, coordinated and monitored insurance carrier loss control service for clients

Provided in-house risk management consultation service to accounts/clients

Developed service business plans based on identification and evaluation of risk exposures, loss trends, and safety management systems.

Built broker/ agency relationships with account/client contacts.

Provided management presentations on risk management principles and strategies

Developed risk management programs for accounts/clients

INDEPENDENT SAFETY CONSULTANT

Owner-Consultant Nov 2000-Jan 2005

Provided consultation services to clients in various industries with emphasis in the manufacturing sector

Reduced loss costs by developing loss specific, results-oriented business plans through comprehensive operational assessments

Developed and implemented management and employee safety training in leadership, accountability, communications and motivation

Evaluated company safety cultures and developing performance-based programs to reduce workers’ compensation loss costs and improve clients’ bottom line

Evaluated safety programs for compliance and effectiveness

Provided property and casualty risk management consultation that included but was not limited to hazard identification, risk improvement, and reduction of property and casualty insurance premiums

EBI

Accident Prevention Specialist Dec 1999 – Nov 2000

Note: EBI was bought out by Royal & Sun Alliance and as a result Accident Prevention Department employees were laid off

Risk selection and improvement via prospect process and safety consultation services for workers’ compensation line of coverage

Developed loss driver-specific and critical areas of concern business plans with policyholders for the purpose of designating safety accountability for both the consultant and individuals within the organization with target dates to insure completion of required activities

Addressed and improved critical areas relating to safety and reduce claims/workers’ compensation costs

Provided safety consultation services such as safety/hazard identification audits, evaluations of safety programs/recordkeeping, management and supervisor safety training and education

Maintained consistent communication with claims and underwriting team members to address policyholder issues and overall profitability of account

Average client premium $250,000

Industries serviced include Healthcare, Manufacturing, Technology, and Service/Retail

SUPERIOR NATIONAL/CAL COMP INSURANCE

Senior Loss Control Consultant Apr 1993 – Oct 1999

Note: Superior National bought Cal Comp Insurance became bankrupt and laid off all employees

Provided quality consulting to ensure profitability of workers’ compensation service accounts via effective management of service activities to meet action plan goals and objectives

Reduced overall number of adverse loss ratio accounts

Ensured business retention through positive partnership development with claims, underwriting, marketing, agents, and customers

Maintained high quality loss control service through consistent and accurate identification of major loss sources, completion of loss analysis, development of relevant action plans which outline loss sources and realistic control measures

Timely submission of reports and correspondence

Provided “Train the trainer” supervisory safety training in English and Spanish to improve effectiveness of safety program implementation

Industries serviced included manufacturing, hospitality, agriculture, retail, labor leasing

TRANSAMERICA INSURANCE

Senior Loss Control Consultant Jan 1990 – Dec 1993

Note: Transamerica sold insurance division to TIG Holdings, Inc. and eventually went bankrupt and everyone was laid off.

Evaluated and selected commercial risks according to multiple lines of coverages

Serviced accounts for loss prevention and reduction

Bi-lingual safety training exclusively used

Coordinated assignments and schedules to meet quality standards and production quotas

SAFECO INSURANCE

Loss Control Representative Feb 1986 – Jan 1990

Evaluated and select commercial risks according to multiple lines of insurance coverages

Serviced and monitored new and existing accounts for loss prevention and reduction

Coordinated assignments and schedules to meet quality standards and production quotas

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