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Customer Service Office

Location:
Denver, CO
Posted:
December 11, 2016

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Resume:

303-***-**** home

720-***-**** cell

Lori McCall

Summary:

I have extensive experience in information and database management, research and data collection and analysis, report preparation, recruitment and technical direction of staff. I am familiar with and have utilized a variety of government and private information sources in performance of my duties in previous positions. I have a proven and well documented ability to learn and excel in new and different tasks quickly, efficiently, and effectively. My professional capabilities are multidisciplinary and include administrative and healthcare. I am adept at taking independent action and exercising professional judgment in planning and conducting complex tasks under general supervisory guidelines. I am currently attending Argosy University to obtain my BSBA in Healthcare Management. I am enthusiastic, dependable and believe that I am well qualified for this position.

Experience:

05/2008-current- Hospice and Home Healthcare

Self Employed

Care for terminal patients, full care required, feeding, bathing, dressing, and transporting.

04/2007-05/2008 Evergreen, CO

Administrative/General Office for Legal office

• Greet Clients.

• Maintain legal files, Answer phones, distribute. Mail

• Proficient with a variety of software programs and office machines.

10/2000-04/2007 Evergreen, CO

Administrative/General Office for Temp. Placement ofc.

• Exceptional Customer Service.

• Ability to adapt to new office without hesitation.

• Proficient with a variety of software programs and office machines.

07/2006-01/2007 Lakewood, CO

Parts Management /General Office for Auto Body

• Exceptional Customer Service.

• Input data parts purchased, Answer phones, filing.

• Proficient with a variety of software programs and office machines.

Lori McCall

03/2005-06/2006 Evergreen, CO

Administrative/General Office for Title Co.

• Exceptional Customer Service.

• Input customer data for processing a refinance or purchase.

• Proficient with a variety of software programs and office machines.

01/2004-02/2005 Evergreen, CO

Office Manager/Human Resources for Evg. Fire& Rescue

• HR

•Proficient in a variety of software programs and office machines

• Personable and efficient.

Ft. Collins, CO

Subject Matter Specialist for USGS

• Study of various means to control/maintain Exotic Invasive Plants.

• Set up and continued monitoring of various study sites.

• Correspondence, direct work with Government and private organizations.

Skills:

Candidate description

•Enrolled at Argosy University to obtain BSBA in Healthcare Mgmt.

Maintaining 4.0

Presidents List, Honor Roll and Deans List

Member of Sigma Beta Delta (International Honor Society in Business, Management and Administration)

Member of National Society of Collegiate Scholars

Member of SHRM

CPR and AED certified

• Self- reliant and resourceful - Open minded to outside-of-the-box thinking

• Employment Processing Procedures - Discrete with confidential information

• Accessible on mobile to coordinate activities when not in the office

• Efficient, task/outcome oriented and well organized

• Proficient in MS Office (Word, Excel and Power Point) and the Internet

• Professional and presentable appearance

• Positive attitude, friendly and helpful disposition

Support services

Email communication

Coordinate activities with third parties

Administrative support services

- Organize travel arrangements

- Negotiate with third party suppliers

Communication

- Ensure that documentation is timely and professional

- Check e-mail and voice mail regularly, respond to requests efficiently and promptly

- Organize and maintain history of client communication

- Excellent phone skills

- Communicate any concerns to the Client immediately

- Participate actively in meetings



Contact this candidate