Jose Domingo Fuentes

**** ******** *****, ***** ******, TN 32835 • 951-***-**** • acxurx@r.postjobfree.com

Willing to Relocate

CORE COMPETENCIES

• Experienced manager able to develop cohesive teams

• Public Speaking

• Human Resources Management

• Mitigate customer service grievances

• Marketing

• Able to coach, mentor and provide vision for the team

• Unquestionable Loyalty, Integrity and Honesty

• SWOT analysis

• Federal and State Regulations

• Strategic Planning

• Culturally diverse leader able to adapt in different environments

• Able to gather and analyze data to solve complex problems

• Proficient in Microsoft Office

• Spanish bilingual professional

PROFESSIONAL EXPERIENCE

Licensed Nursing Home Administrator Mount Juliet, TN

Mount Juliet Health Care and Rehabilitation Center Inc.

Tennessee Health Management (THM) 03/2016 – Present

• Responsible for the day to day operation of a 106 bed skilled nursing facility

• Deficiency Free State Survey November 30, 2016

• PPD lowered from an average of $9.75 to an average of $7.10 with an average budget of $8.00.

• Improved skilled census from an average of 4 from March 2016 to an average of 17 in November 2016

• Increased total income revenue by $188K an increase of 31.5% from March 2016 to November 2016

• Reduced agency cost by 66% by renegotiating agency contract and accounting for staffing hours

• Received a total of 80 points two consecutive quarters on TN state QuILTSS program

• Market facility to Nashville area hospitals and physician groups

• Implement employee recognition program

• Increased average census from 59 in March 2016 to 77 in November 2016 by building relationships with the discharge planners

• Work hand in hand to reduce re-hospitalizations to less than 1 percent

• Remain active in the city of Mount Juliet’s Chamber of Commerce to improve facility image and to build relationships throughout the community

• Maintain a monthly facility budget through weekly department managers meetings and controlling expenditures

• Supervise the appropriate accountability of payroll procedures

• Determine staffing needs in order to provide appropriate care in the facility

• Authorize and direct the admission, transfer and discharges of patients

• Direct various committees of the facility, such as health care plans with a focus on a discharge plan starting from day of admission, infection control, quality assessment and assurance, etc.

• Maintain privacy and confidentiality of records, protected health information (PHI), and other information related to patient, employees and the facility in order to comply with HIPAA regulations

• Encourage an atmosphere of optimism, warmth and interest in patients’ personal and health care needs and desires

• Audit documentation for errors or inconsistency and make corrections as necessary or document reasons for corrections not made

• Maintain a reference library of written materials to assist staff in meeting the patients’ needs

Nursing Home Administrator-in-Training McKenzie, TN

McKenzie Health Care and Rehab Center Inc. (THM) 08/2015 – 2/2016

• Completed an approved Tennessee Health Care Board Administration in Training program that required the following:

• Baccalaureate degree from an accredited college or university

• A four hundred (400) hour Internship served in a licensed long term care/skilled nursing facility

• Attended and participated in orientation programs, on-going training and educational classes

• Completed mandatory training with each of the managers of the following departments in the facility: Administration, Human Resources, Nursing/Resident Care, Rehabilitation, Medical/Resident Records, Activities, Social Services/Admissions, Business Office/Financial, Dietary Management, Housekeeping/Laundry and Maintenance/Environment

Human Resources Manager/Trainer Fort Knox, KY

US Army 06/2010 – 07/2015

• Continuously stayed abreast of new policies, regulations competently applied it on daily basis

• Conducted over 600 public speaking engagements, professional presentations at high schools, colleges and universities

• Scheduled and coordinated presentations with local recruiting supervisors

• Identified, developed ideas and selected alternative solutions to resolve shortcomings

• Increased public awareness and improved access to primary markets by understanding what competition organizations supported our community

• Maintained 100% safety and accountability of computer hardware and software equipment for one team worth $1.9 million

• Mentored and evaluated over 300 human resources specialists and supervisors in recruiting to increase Army public brand awareness, through constructive after actions review where weaknesses and strengths were identified

• Obtained company goals and objectives, effectively communicating it to the human resources specialists

Human Resources Manager Palm Desert, CA US Army 05/2008 – 05/2010

• Managed 2 Career Centers, supervised 6 recruiters and 1 reserve recruiter, with an area expanding over 5,000 square miles and a population of over 425,000 residents

• Built good working relations with other managers and departments across the company, which were in different cities across Southern California

• Monitored human resources specialists during phone calls to offer better services to assist our customers

• Evaluated individual performance goals and assessed them by utilizing monthly, quarterly and yearly developmental assessments, placing emphasis on future goals

• Analyzed market data research, prepared SWOT Analysis to achieve and exceed company goals. Quantified/explained progress reports to organization leaders

• Met and exceeded standards; department received recognition for two consecutive quarters for the achievement of 105% of the mission

• Processed controlled security requests using Electronic Personnel Security Questionnaire (EPSQ) and the Livescan systems to review background checks on applicants to facilitate job placement and security clearance applications

• Continuously analyzed, evaluated and approved the execution of daily plans that supported the mission goals of the company

• Motivated new employees through mentoring and developmental training; resulting in a 0% turnover rate over 3 quarters for fiscal year 2009

• Conducted evaluations as needed for the purpose of enhancing quality to customers through satisfaction cards and took actions to better our services

• Provided customers with assistance by answering their questions, by staying informed and up-to- date about new recruitment policies and procedures

• Maintained safety without any incidents to team members, also maintained the accountability of vehicles, offices and computer equipment worth over $150,000

• Set and monitored suspense dates for actions required to complete applications; followed up with hiring managers to ensure receipt of those applications

Human Resources Specialist/Manager Hemet, CA US Army 04/2005 – 04/2008

• Upheld policies, regulations and standards while representing the Department of the Army within a civilian community of over 175,000 residents

• Managed 1 Career Center with 6 recruiters and 1 reserve recruiter

• Networked with business owners, high schools, colleges and school district officials to achieve a better understanding of the services and opportunities we provide

• Maintained and monitored the department digital Recruiting Management System, to track the process of leads all the way through to the hiring and integration phase

• Hired highly intellect individuals to fulfill challenging organization jobs

• Maintained administrative policies and kept personnel development records on file up to date

• As a new HR specialist achieved 163% of personal mission for fiscal year 2005 and 104% for fiscal year 2006 respectively.

• Led team as an HR manager to achieve 102% of the mission for fiscal year 2007, primarily by targeting areas through the use of data management software; earning the department top medium recruiting center in the Southern California Region

• Maintained safety and accountability with no loss of equipment worth over $75,000

EDUCATION AND TRAINING

• Master of Arts in Administration – Healthcare Administration

University of the Incarnate Word Expected graduation 06/2017

• Bachelor of Science in Business Administration, Post University 2012

• Associates of Science in Management, Post University 2011

• Leadership/Management Course, US Army 2008

• Career Manager Course, US Army 2008

• Recruiter Course, US Army 2005

LICENSES

Tennessee Licensed Nursing Home Administrator (#3595)

REFERENCES

Provided upon request

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