Lamesha Gray

Richmond, VA

acxurq@r.postjobfree.com - 804-***-****

An organized, proficient, and detail-oriented professional with Supervisor and customer service experience. Authorized to work in the US for any employer

WORK EXPERIENCE

Canvassing Manager

United We Can I - Richmond, VA - February 2012 to Present Engage and educate public of candidates being politically endorsed by UWC and affiliates Supervise 8 - 12 canvassers throughout a five hour shift by ensuring their completion of duties and encouraging their efforts and mindset

Conduct trainings for new and fellow canvassers to ensure success when interacting with public Recruit new canvassers

Sales Associate

Aflac - Richmond, VA - April 2016 to August 2016

Providing clients amazing service and account management after the sale Responsible for contacting possible clients

Mortgage Operations Specialist/Recovery Specialist SunTrust Bank - Richmond, VA - July 2008 to February 2012 Prepared, record, process mortgage loan files (such as mortgage applications, mortgage loans, paid off loans, and loans in defiance)

Handle internal and inbound calls within a call center environment Provide customer service regarding collection issues, process customer payments, account extensions, process and review account adjustments

Lead Child Care Provider

Aunt Shirley's Home Child Care - Richmond, VA - July 2002 to July 2008 Supervised and train over 20 assistant providers

Perform administrative duties such as processed monthly invoices, staff time cards, purchase orders, coordinate and participate in recreational activities, and conversed with social workers of clients by via email, phone, and/or fax to expedite services

EDUCATION

Associates in Business Administration

J Sargeant Reynolds Community College - Richmond, VA 2007

SKILLS

Word Processing, excel, outlook, PowerPoint (8 years), Customer Service Skills (10+ years) CERTIFICATIONS/LICENSES

CDL Class A w/ Hazmat

July 2020

Life & Health Ins Producer

June 2016

First Aid CPR AED

August 2016 to August 2018

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