Carlos Argueta
Long Beach, California *****
562-***-**** acxumw@r.postjobfree.com
Objective: To obtain a challenging position in a busy environment in order to apply my knowledge and skills, in order to maintain the success of the company.
Skills: -Expert in Microsoft Word, Excel, PowerPoint, and Microsoft works.
-Accurate typing speed of 60wpm
-English/Spanish Languages
- Excellent communication skills- both verbal and written.
-Excellent organization and time management skills.
-Remarkable interpersonal skills/Excellent listening skills.
Work Experience
Holiday Inn express
Los Angeles CA 06/2010 to 06/2016
Duties include:
-Training staff on all the aspect of the IHG standards.
Having the ability to lead and deliver a multi-skilled team and give the guest the best hotel experience.
-Priority Club Rewards
-Risk Management training, Stay U training
-Have the knowledge and experience able to maintain sales and marketing activities for the best results, working in a fast moving environment.
-Operations Manager
Front Office Manager/AGM 310-***-****
Courtyard Marriott
Culver City, California 8/2006 - 06/2010
Duties included:
-Balancing transactions for the restaurant, banquets, and the front desk.
-Balancing all credit cards and registrations of all guests.
-Supervised all employees from all departments to maintain higher GSS scores.
-Experience in closing and opening properties, scheduling, and kronos.
-Recruit, hire, train and retain associates for all supervised departments.
-Develop monthly training items to foster development and cross training with other departments.
Front Desk Supervisor 209-***-****
Holiday Inn 1/2005-8/2006
Torrance, California
-Dealing with guest requests and complaints to ensure the Front Desk Team was satisfied with their duties.
-Completed all cash transactions, accounting, and payroll.
- Maintain a good relation with customers with the help of excellent communication skills.
-Responsible for managing front desk operations, night audit operations, pbx operations bell/valet/room service operations, engineering operations, and security operations. Handled all opportunity guest issues and handled all V.I.P. special requests.
Night Manager 888-***-****
Ramada Hotel
Los Angeles, California
Front Office Supervisor 5/2003-7/2006
Radisson Wilshire Hotel
Los Angeles, California 6/1998-5/2003
Night Manager 213-***-****
Hacienda Hotel
El Segundo, California 1/1992-5/1998
Night Auditor 310-***-****
Education
Manual Arts High School,
Los Angeles, California
Diploma.
References:
Upon Request.