Post Job Free

Resume

Sign in

Manager Front Desk

Location:
La Habra, CA, 90631
Posted:
December 11, 2016

Contact this candidate

Resume:

Carlos Argueta

Long Beach, California *****

562-***-**** acxumw@r.postjobfree.com

Objective: To obtain a challenging position in a busy environment in order to apply my knowledge and skills, in order to maintain the success of the company.

Skills: -Expert in Microsoft Word, Excel, PowerPoint, and Microsoft works.

-Accurate typing speed of 60wpm

-English/Spanish Languages

- Excellent communication skills- both verbal and written.

-Excellent organization and time management skills.

-Remarkable interpersonal skills/Excellent listening skills.

Work Experience

Holiday Inn express

Los Angeles CA 06/2010 to 06/2016

Duties include:

-Training staff on all the aspect of the IHG standards.

Having the ability to lead and deliver a multi-skilled team and give the guest the best hotel experience.

-Priority Club Rewards

-Risk Management training, Stay U training

-Have the knowledge and experience able to maintain sales and marketing activities for the best results, working in a fast moving environment.

-Operations Manager

Front Office Manager/AGM 310-***-****

Courtyard Marriott

Culver City, California 8/2006 - 06/2010

Duties included:

-Balancing transactions for the restaurant, banquets, and the front desk.

-Balancing all credit cards and registrations of all guests.

-Supervised all employees from all departments to maintain higher GSS scores.

-Experience in closing and opening properties, scheduling, and kronos.

-Recruit, hire, train and retain associates for all supervised departments.

-Develop monthly training items to foster development and cross training with other departments.

Front Desk Supervisor 209-***-****

Holiday Inn 1/2005-8/2006

Torrance, California

-Dealing with guest requests and complaints to ensure the Front Desk Team was satisfied with their duties.

-Completed all cash transactions, accounting, and payroll.

- Maintain a good relation with customers with the help of excellent communication skills.

-Responsible for managing front desk operations, night audit operations, pbx operations bell/valet/room service operations, engineering operations, and security operations. Handled all opportunity guest issues and handled all V.I.P. special requests.

Night Manager 888-***-****

Ramada Hotel

Los Angeles, California

Front Office Supervisor 5/2003-7/2006

Radisson Wilshire Hotel

Los Angeles, California 6/1998-5/2003

Night Manager 213-***-****

Hacienda Hotel

El Segundo, California 1/1992-5/1998

Night Auditor 310-***-****

Education

Manual Arts High School,

Los Angeles, California

Diploma.

References:

Upon Request.



Contact this candidate