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Sales Customer Service

Location:
Miami, FL
Posted:
December 10, 2016

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Resume:

Clarence Chan, Unit Clerk – Special Care Unit

***** ** **** *** *: 786-***-****

Miami, FL 33193 acxufz@r.postjobfree.com

PROFILE

Self-motivated and hardworking professional experienced with establishing new and maintaining existing business relationships with diversified clients from product inception, promotion, and delivery. Utilizes both technology and interpersonal skills to meet above and beyond business sales quota.

Furthermore, my ideal goal is to start a fresh career path from the beginning and passionate about becoming a subject matter expert of the business from its core.

PROFESSIONAL EXPERIENCE

Kendall Regional Medical Center

Unit Clerk – Special Care Unit May 2015 – Nov 2016

11750SW 40 Street, Miami, FL 33175

The Unit Secretary acts as the primary clerical resource for the unit.

Performs a range of clerical duties that support the operations of the unit.

Acts as unit receptionist greeting and directing visitors.

Assists in the ordering, receipt and storage of supplies.

Assembles patient charts.

Answers unit telephone, transferring calls, determining when staff members should be paged and taking and forwarding messages.

Serves as an important link in the communication chain ensuring information is transmitted between nursing personnel, other hospital personnel, physicians, patients, family members and other guests.

Assists in entering patient information in Meditech computer system

Maintains nursing station in neat and orderly manner.

Completes special projects for unit director, supervisors and charge nurses.

Follow Standard Precautions using personal protective equipment as required.

Orients and mentors new staff members.

Davies Paints Philippines Incorporated

Business Development Officer – Special Accounts Nov 2007 – Jan 2015

1387-A Mercedes Ave., San Miguel Pasig City, Philippines 1600

Highly recognized as the ideal marketing role model for maintenance of over 100 client profiles and greatly valued for producing quick product recommendation and accurate cost benefit analysis.

Managed efficiently multiple client profiles/accounts (from product inception to delivery).

Created effective promotional strategy through corporate level events and advertisement.

Expertise in public relation results in preservation of numerous high profile multi-million accounts.

Involved in extensive marketing research which improved the company’s client-retention rate.

Collaborated with team in creating promotional strategy.

Trained new employees for effective business process.

Hit Target Sales – able to achieve personal & group sales target

Managing the budget – able to work within the approved budget and liquidate cash advances and checks within the specific time.

Recognized by clients for exceptional customer service.

Recognized by the company for being the business development officer of the year 2011

Messe & Handle Corporation

Business Development Officer – Sales & Marketing Sept 2002 – Oct 2007

2840 Zamora St., Pasay City, Philippines 1303

Offering rental of wooden and plastic pallets to multi-million manufacturing corporate accounts, third party logistics/warehousing, and recommending palletize delivery of supply chain – from manufacturing plant to warehousing to the retailers. Making sure that we provide excellent service to our business partner in the industries and developing new accounts. Closing the sales through the best price for each individual accounts, depending on the quantity of pallets rented and duration of period leased. We have attractive package for the long term leased versus the short term contract.

Experienced in managing existing corporate accounts.

Created new accounts. Saturated other medium & small scale Corporate Accounts.

Do promotional strategy through corporate level events/exhibits.

Participated in team collaboration for projects involving high profile accounts.

Assisted in improvement of the company’s client-retention rate.

Qualified in creating promotional strategy through different medium.

NetCafe@bell

Network Admin/Store Assistant Manager May 2000 – September 2002

Self-independent employee wearing multiple hats who is fully responsible for providing technical support, creating marketing strategies, handling of financial assets, and managing the business.

Set up the LAN for all the computers.

Responsible for training the new full-time employees.

Do assist for the first time users (create email accounts & web tutorials).

Create promotional for the network games.

Offer other services like printing, encoding, and faxes.

Hit monthly sales target.

Responsible to deposit the daily sales.

EDUCATION

University of St. La Salle - La Salle Avenue, Bacolod City, Philippines

Graduated in 2000 with Computer Engineering Bachelor Degree

Achievement – had a scholarship in college & do part time jobs at Mc Donald’s

SKILLS

Languages

Fluent

English

Filipino

Technical Skills:

Proficient user for Microsoft office such as word, excel, power point presentation, draw.

Technical expert for using, supporting, and using Windows PC machines and basic networking.

Technical savvy with internet applications, social media, and mobile devices.



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