Stuart Cotterill

*** ****** ****

Mooresville, NC 28117

Cell: 202-***-****

acxu89@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Delhaize NA June 2016 – December 2016

•Help Implement the Global IT Vendor Management & IT Sourcing strategy.

•Provide insight to key collaboration strategies and relationships with IT vendors. Provides oversight of top strategic vendors.

•Lead negotiations / IT sourcing events using the 6-step sourcing process.

•Facilitate the IT contract management lifecycle from initiation through termination.

•Challenge the status quo when necessary - Acts as liaison between IT owners to harmonize requirements, challenge the demand, rationalize vendors and prioritize efforts.

•Works with IT to set up the IT Sourcing Event calendar (identify sourcing opportunities and cost optimizations).

•Manage and develop relationship directly with C-Level executives at given supplier(s).

•Must be capable and comfortable to lead performance improvement through influence and consultation.

•Lead supplier to deliver high quality performance in close collaboration with IT Operations.

•Responsible for understanding and managing vendor invoices with complex monthly penalty/reward programs to ensure invoices are audited, reconciled, and paid on time.

•Lead, develop, and host regular performance reviews on a quarterly, monthly, and as needed basis.

•Develop collaboration strategies for IT Strategic and Tactical Vendors, in collaboration with IT Leaders covering:

o Performance: Improve and manage vendor performance against contracted objectives

o Establish accountability for vendors on contract commitments for items such as service levels and incentives.

o Innovation: Collaborate with the vendor to bring innovation to the business

o Efficacy: Above and beyond contracted terms, improve vendor delivery and customer experience

o Risk/controls: Ensure that a vendor operates and is managed in alignment with risk tolerance and contract specifications

o Efficiency: Improve costs either through unit cost or process efficiency

o Implement, and manage core supplier oversight processes like 360 evaluation, score carding, risk management, and performance improvement.

Help rationalizing vendors.

Wells Fargo Bank N.A. April 2016 – June 2016

Charlotte, NC

Strategic Sourcing Consultant III - Telecommunications

Manages spend categories (excess of $100MM), develops supply chain strategies and leads contract negotiations for assigned medium risk, medium complexity products and services.

Works with business groups to issue/evaluate RFx and conduct reverse auctions.

Establishes supplier evaluation/selection criteria and coordinates supplier due diligence activities.

Leads contract negotiations; participates in negotiations strategy development; analyzes supplier contracts, business goals, and market conditions.

May customize legal language and draft non-standard contract terms and conditions.

Ensures compliance with legal and regulatory requirements.

Acts as the primary liaison for current assigned and potential suppliers.

Responsible for planning and implementing purchasing programs, on-going measurement, monitoring, and reporting of supplier performance.

Screens potential suppliers; escalates and resolves customer service issues for meeting all vendor management program requirements and policy compliance.

Responsible for meeting all vendor management program requirements and policy compliance.

Identifies strategies to improve category effectiveness and streamline supply chain processes.

Benchmarks industry and category trends.

Contributes to management reporting and may train less experienced supply chain managers within the team.

Sealed Air Corporation May 2015 – April 2016

Charlotte, NC

Senior Vendor Relations Manager – Global Telecommunications

Managed a global team of telecommunications and accounts payable, solutions architects, with responsibility for all telecommunications purchasing, contracts, and operational requirements, enabling transparency of the telecom process. Created a cross-matrix, cross-functional project team to examine the annual global spend of $28MM. Project team included the IS Commercial, Finance, Network Infrastructure, Accounts Payable and all telecom carriers. Other initiatives and goals were to partner with the business to provide SME assistance with IoT projects and to aid with feasibility of global, regional, and local solutions. The telecom team owned the business mobility offering, using multiple vendors for provisioning & support services, and accounts payable coding services.

Specific responsibilities were to:

Handle on-going and long-term management and governance of key, strategic, and enterprise-wide (global) information technology telecom service providers;

Act as the primary contact and liaison between the vendor and internal stakeholders to understand short and long term strategies and vendor roadmaps to elevate the level of technology maturity;

Utilize carrier provided tools for circuit ordering, provisioning, issue reporting and monitoring;

Ensure the correct circuit technology is delivered to the requested location, on time;

Proactively review vendor performance against contractual commitments via Service Levels and stakeholder expectations;

Drive significant cost savings through competitive bids (conducting RF(x)), performing evaluations for new product/service selection, communicating with internal senior leadership, implementing governance, and on-going contract and relationship management;

Work directly with key internal stakeholders, executives, and senior vendor executives to negotiate, escalate and resolve issues and to drive benefit globally;

Accurately record all ordered infrastructure enabling quote price matches billed price;

Create issue trackers for service delivery timeline monitoring and circuit termination analyzing;

Develop contractual terms and conditions as well as negotiation strategies to conduct negotiations for contract events;

Perform financial analysis functions including capital/expense impacts, modeling forward-looking projections into budget year impacts, and vendor invoice reconciliation and validation;

Assist with financial processes, as required, including the monthly accrual process.

Support the maintenance carrier management information in business management repository of agreements, along with relevant vendor contacts and summaries, complying to SOX requirements;

Provide support for vendor relationship management tool implementation and maintenance.

OVATION Wireless Management January 2012 – April 2015

Cornelius, NC

Vice President – IT & Software Development

Managed a team of IT professionals, both on-shore and off-shore for this company that provides mobile lifecycle management solutions, reducing their wireless costs by 20 percent to 50 percent annually while providing increased visibility and improved productivity. Managed a budget of $1.75M to keep strategic operating expenses in line with effective tactical decision making. Created budgets to match company’s long-term strategy. Created IT strategy to include onshore and offshore operations. Oversaw many complex projects involving multi-matrix decision makers to build applications used to gain competitive advantage. Those specific applications relied in SQL databases and sources, in creating the cloud SQL environment, we built a scalable, adapted, technological driven business for the 21st Century. More specifically, the customer’s data was transposed through ETL products, and imported to the OVATION cloud delivery methods.

OVATION Services Group July 2005 – December 2011

Gaithersburg, MD

Business Development & Operations Manager

With seed investment, Ovation Services Group was created in 2005 to fill a niche gap in the managed services space for corporate owned, mobile devices. OVATION provides outsourced technical support and purchasing services for organizations with mobile devices and users to support and manage. We developed process to provide standards enforcement, contract adherence and purchasing policy compliance. This allowed a managed customer growth from 2005 to 2011 of ~55% CAGR.

Specific functions were;

Managed a team of ten mobility support professionals, both locally and remotely.

Reconciled accounts payable and accounts receivables.

Managed payroll for employees and payroll taxes.

Developed and managed initial and on-going marketing.

Responsible for client reporting in monthly stewardship meetings.

Responsible for creating process to which the support teams adhered.

Researched all technical options and analyzed data in order to find the right solution for the client’s needs.

Managed and coordinated time sensitive deadlines for Fortune 500 corporations at the employee and executive levels.

EDUCATION

Northern Virginia Community College 2002 – 2005

Springfield, VA

Coursework in Computer and Network Services

TECHNICAL SKILLS

Airwatch, Blackberry Enterprise Server, Good Mobile Management, IoT, MaaS360, McAfee EMM, Microsoft Access, Microsoft Azure, Microsoft Azure, Microsoft Excel, Microsoft Office Suite, Microsoft Office365, Microsoft Outlook, Microsoft PowerPoint, Microsoft SQL Server, Microsoft SQL Queries, Microsoft Word, MobileIron, MSSQL, SAP, Afaria, Unbuntu, WordPress.

MILITARY

British Army 1988 – 1995

Lance Corporal

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