Andie D. Knox

acxu1q@r.postjobfree.com

Cell: 815-***-****

Houston Texas

ADMINISTRATIVE PROFILE

Administrative professional adept at organizing offices and data for efficiency. Extensive experience in medical, manufacturing and security industries. Project Management skills include saving company $2 M + through revamping program files. Noted for expertise in handling administrative matters including screening calls, managing calendars, planning meetings, making domestic and international travel arrangements, composing documents and more. Keen ability to interact professionally with all levels of staff and maintain the highest level of confidentiality. Known for tact and diplomacy in handling sensitive issues. Consistently noted by all employers as excellent employee, commended for superior performance. Expert user of Microsoft Office; quickly learn and master new technology.

Computer Skills

Expert in Microsoft programs: MS Word, Excel (Pivot Tables, Functions, Formulas)

Experienced with PowerPoint, Access, Outlook, SharePoint

Typed documents such as correspondence, drafts, memos, emails

Web and tech savvy, requiring little to no training

Operating Systems:

Windows, iOS, Android

PROFESSIONAL EDUCATION

Keller University – MBA, Human Resources (Expected, 2017)

DeVry University – B.S., Technology Management, 2013

Accounting Certificate- DeVry University 2010

Northwestern college – A.S., Business Administration, 2008

PROFESSIONAL ADMINISTRATIVE EXPERIENCE

Allied Barton/ABM Security – Illinois

Security/ Receptionist - April 2011- January 2013

Managed receptionist area, including greeting visors and responding to telephone and in person requests for information.

Handled all media and public relations inquiries. Served as central point of contact for all outside vendors needing to gain access into the building.

Wrote reports and correspondence from hand written notes.

Made copies, sent faxes, and handled all outgoing correspondence.

Supplied badges to employees and visitors.

Cornerstone Services – Joliet Illinois

Administrative Assistant / Lead Supervisor – November 2008- April 2011

Received promotion, raise and bonus for saving company $2M + by avoiding government fines.

Provide excellent administrative support to 12 staff members and 2 managers. Answered

telephones promptly and courteously assisted clients and employees. Maintained calendars, coordinated extensive appointments, meetings and domestic/international travel, ensuring updated passports.

Opened, sorted and distributed incoming messages and correspondence.

Greeted family and visiting state employees.

Office Management:

Led 5 person team that overhauled recordkeeping system from manual to computer-based,

creating user-friendly and systematic information.

Created Excel database and entered 3 years of back logged paper records within 6 months.

Developed new filing and organizational practices to increase office efficiency.

Maintained utmost discretion when dealing with sensitive information.

Managed all media inquiries with tact and diplomacy.

Travel Logistics Management:

Coordinate a busy travel calendar that included ensuring all events were successfully executed. Managed expense reports for all clients.

Generated reports that assisted upper management with decision making and were distributed to 20+ employees department wide.

Law Office of Pat Campanili - Des Plaines Illinois

Administrative Assistant Internship – April 2013- June 2013

Answered telephone and took messages.

Filed cases as needed. Wrote memos.

Appearing in court with Pat Campanili to observe cases.

Community Actions – Joliet Illinois

Administrative Assistant – 1977- 1979

Answered telephones, took messages, filed, coordinated a busy travel schedule for Manager.

Typed 45 WPM

ADDITIONAL PROFESSIONAL EXPERIENCE

Aerotek – Houston Texas April 2016 - Present

Quality Control Lab Technician

United Protective Services – Houston Texas July 2015 – April 2016

Security Officer/Customer Service

JSW STEEL- Baytown Texas May 2014 – November 2014

Quality Inspector

Amcor Plastics – Des Plaines Illinois May 2013 – October 2013

Production

Phoenix Closures Inc.- Naperville Illinois 1980 - 2008

Process Technician/Assistance Supervisor

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