John Sess

**** ******** ******

Cincinnati, Ohio 45211-6621

Cell: 513-***-****

E-Mail: acxu11@r.postjobfree.com

Professional Summary

My background as a Police Officer exposed me to many situations which required prompt decision making skills as well as handling many different personality types. I strived to make each encounter with the public a positive one, even though many times it was not possible. As a driver for the Cincinnati Trolley Company, I make the client feel special by assisting in whatever way I can. I enjoy engaging the client on a personal yet professional level.My experience in teaching international students had provided me with a unique insight into the different cultures and languages of the world wide community. I've learned a smile and a genuine willingness to help crosses all borders and bridges any barrier.

Skills

CDL -A- with passenger bus endorsement

Excellent customer service skills

Creative problem solver

Exceptional communication skills

Quick learner

Strong client relations

Mediation capability

Retired Police Sergeant

MS Windows proficient

Strong client relations

Training development aptitude

Local/state health laws knowledge

Credit card processing

Multi-line phone talent

Security background

Strong work ethic

Work History

June 2008 to Current

Cincinnati Trolley-TLC Limousine Cincinnati, OH

Trolley Driver

The Cincinnati Trolley Company has two 32 passenger trolley busses which operate in the greater Cincinnati area. As a part time driver, I have driven guests to and from weddings, bachelorette parties, Cincinnati Reds games. During ingress and egress, I always assist the guests at the door, especially the bridesmaids with long dresses and high heels. I am familiar with the entire Cincinnati area due to my 31 years experience on the Cincinnati Police Department.

December 2006 to Current

Cincinnati State Technical and Community College 3528 Central Parkway Cincinnati, Ohio 45223

Adjunct Instructor

In my current position, I instruct young engineers and other employees of General Electric Aviation in Evendale, Ohio. My class involves the disassembly, operation and reassembly of the CF34 turbofan engine. Students from 27 countries have attended the class in the past six years. Working "hands-on" with the engine enhances their knowledge of the engines and how the parts work together.

April 2006 to Current

Dewar Equipment 4917 Glenway Avenue Cincinnati, Ohio 45238

Small engine mechanic

As a small engine mechanic, I troubleshoot, disassemble, repair and reassemble outdoor power equipment including but not limited to lawn mowers, chain saws, trimmers, blowers, tillers, pressure washers and shredders. Customer service is an important aspect of my position. I always greet the customer, ask questions to completely understand the problem, provide an estimated date of completion and ascertain contact information. I always thank the customer for choosing us for their service needs.

August 1973 to August 2006

City of Cincinnati, Police Department 310 Ezzard Charles Drive Cincinnati, Ohio 45202

Police Sergeant

Police Cadet-clerical duties in many assignments throughout the department

Police Officer-uniform patrol in every neighborhood of Cincinnati over the length of my career

Police Officer-Communications section for 13 months, operator/dispatcher

Police Detective-investigated misdemeanor and felony offenses while assigned to District Five

Police Sergeant-supervised 25-30 uniform patrol officers on second shift in District Four, prepared line-ups for future deployment, designed security details for special events, investigated and mediated citizen complaints against officers, prepared monthly/yearly reviews of officers, investigated and prepared use of force reports

Education

1976 University of Cincinnati 2800 Clifton Avenue Cincinnati Ohio 45219,

Associate of Science Law Enforcement Technology

2006 Cincinnati State Technical and Community College 3528 Central Parkway Cincinnati, Ohio 45223

Associate of Science Aviation Maintenance Technology

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