Jameca Bailey

**** ******* **. #**** ******, TX *5235 202-***-**** acxtqw@r.postjobfree.com

Human Resources Professional

Master’s degree in Human Resources Management with additional classes taken offering an 8-year HR career distinguished by commended performance and proven results.

Extensive background in HR affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, talent management, benefits, HR records management, HR policies development and legal compliance.

Demonstrated success in negotiating win-win compromises, developing teambuilding programs, and implementing personnel manuals, corporate policies, job descriptions and management reports.

HR Skills

Strategic Planning and Implementation

LOA/FMLA/STD/LTD

Mediation & Advocacy

Project Management

Staff Recruitment & Retention

Employee Relations

Payroll &Benefits Administration

Immigration/Visas

New Hire Orientation & On-Boarding

Training & Development

Talent Management

HR Policies & Procedures

Professional Experience

SOLIS MAMMOGRAPHY- ADDISON, TX

Women’s Health

Human Resources Manager, November 2015-September 2016

Maintained team members by establishing a recruiting, testing, and interviewing program; counsel’s managers on candidate selection; conducts and analyzes exit interviews. Maintained work structure by updating job requirements and job descriptions for all positions. Ensured planning, monitors, and appraisals of team member work results by training managers to coach and discipline non-exempt team members; heard and resolved employee grievances; counseled team members and managers. Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements. Represented the organization at unemployment hearings. Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintained professional and technical knowledge by reviewing professional publications and establishing personal networks. Managed the annual performance appraisal process, assists in establishing goals and objectives; supports operations in monitoring progress. Provided guidance during corrective action and advises on coaching and counseling discussions; reviews applicable documentation. Prepared leave of absence documentation and oversees process to ensure compliance. Oversees incident reporting and follow up; assists with determining modified duties and accommodations. Conducted center visits on a regular basis (4 x monthly at a minimum) to provide support. Assisted with HR compliance and annual reporting to include 5500 Forms, EEOC, etc. Provided back up support to payroll by being proficient in the review, verification, and processing of payroll for team members and physicians to include “true up” payments. In Payroll Manager’s absence, responded to payroll related inquiries from team members. Supported Director in company initiatives to include succession planning, team member satisfaction survey, etc.

Key Results:

Advocate and drive for the resolution of employee issues and concerns including internal investigations, corrective actions, and coaching;

Developed a reputation as a neutral and approachable HR Manager focused on employees, C-Level and mid-level managers and the organization;

Built credible relationships with front and mid-level leaders through trust, collaboration, and effective communication;

Impacted the long-term viability of the company by recruiting, engaging, and retaining team members while ensuring compliance to protect the organization and impact revenue and profit growth;

Developed and administered recruiting plans;

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization;

Maintained the ability to plan and organize multiple projects simultaneously in a highly demanding environment.

GP MOBILE- DALLAS, TX

Branded partner of T-Mobile

Human Resources Manager, May 2015- September 2015

Maintained the work structure by updating job requirements and job descriptions for all positions. Maintained organization staff by establishing a recruiting, testing, and interviewing program; counseled managers on candidate selection; conducted and analyzed exit interviews; recommended changes. Prepared employees for assignments by establishing and conducting new hire orientation and set up training programs. Maintained a pay plan by conducting periodic pay surveys; scheduled and conducted job evaluations; monitored and scheduled individual pay actions; recommended, planned, and implemented pay structure revisions. Ensured planning, monitored, and appraisal of employee work results by training managers to coach and discipline employees; scheduled management conferences with employees; hears and resolved employee grievances; counseled employees and supervisors. Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends; and recommended benefit programs to management. Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducted investigations; maintained records; represented the organization at hearings. Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintained historical human resource records by designing a filing and retrieval system; keeping past and current records. Maintained professional and technical knowledge by reviewing professional publications and establishing personal networks. Completed human resource operational requirements by scheduling and assigning employees; following up on work results.

Key Results:

Set up the Human Resources Department;

Developed a reputation as a neutral and approachable HR Manager focused on employees, C-level and mid-level managers, and the organization;

Identified, researched, and created non-traditional sources and methods of attracting candidates;

Project Management;

Developed and administered recruiting plans;

Maintained human resource staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results;

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization;

Maintained the ability to plan and organize multiple projects simultaneously in a highly demanding environment.

DALLAS ISD- DALLAS, TX

Alternative Certification Program

Recruiter, February 2013- August 2014

Recruited degreed individuals seeking teacher certification for the district. Recruited via multi-sources including career fairs and evaluated applicants by providing qualified candidates to the District. Conducted preliminary interviews and scheduled follow-up secondary interviews. Facilitated clear understanding of Dallas ISD AC Program’s hiring processes, including application, screening, interviewing, and selection. Provided all candidates with timely communications at regular intervals through all stages of the recruiting process, ensuring a favorable candidate experience regardless of selection decisions. Created and placed recruitment advertisements in the media as well as regularly updated our Facebook page. Assisted with the development and implementation of recruitment, selection, and retention plans. Established and maintained contacts with universities/colleges and other organizations to build pipelines of talent into the district. Developed and managed relationships with a select number organizations ensuring strong presence. Planned and executed on-campus recruiting events to promote the Alternative Certification Program and available opportunities within the program. Documented results of each recruiting and selection effort. Served as primary point of contact for candidates throughout the recruiting process.

Key Results:

Recruited, interviewed, and selected between 175- 250 of the most qualified candidates;

Fostered a teamwork/open-door environment conducive to positive dialogue across the department;

Identified, researched, and created non-traditional sources and methods of attracting candidates;

Project Management;

Developed and administered recruiting plans;

Maintained the ability to plan and organize multiple projects simultaneously in a highly demanding environment.

NOKIA SIEMENS NETWORKS- IRVING, TX

Telecommunications

Human Resources Specialist, July 2012- March 2013

Provided professional expertise to carry out assignments/projects to specify systems and/or implement, deliver/maintain and improve HR products and services, as directed and provided specialist expertise and support to a group of employees in the implementation and delivery of HR practices. Facilitated and organized new-hire orientation. Created, maintained and modified employee information and data in SAP. Administered the reduction in workforce reports as well as created documents and processed severance pay outs. Provided administrative support of U.S. programs to assist U.S. inbound expatriates (on short and long term assignments) as well as foreign nationals sponsored for immigrant and non-immigrant visas. Interfaced with employees, managers, C-level executives to ensure timely and accurate employee data was inputted and transmitted. Verified employee I-9 forms. Compiled the monthly HR newsletter and distributed it as well. Facilitated LCA postings. Prepared various employment verifications, experience, and visa letters as requested. Maintained employee records in SAP, updated Immigration tracking databases, as well as manually tracked spreadsheets.

Key Results:

A source of human resources and immigration information to 2000 employees within the US & Canada;

Formulated partnerships across the human resources department to deliver value-added service to management and employees that reflected the business objectives of the organization;

Determined all talent management strategies and developed appropriate communication;

Demonstrated the ability to maintain confidentiality and exercise discretion and sound judgment;

Project Management;

Proven ability to support multiple mid- to large-scale projects simultaneously.

MILE HI SPECIALTY FOODS DALLAS, TX

Distribution Center

Human Resources Generalist, September 2011- July 2012

Recruited via multi-sources including in-person job fairs and evaluated applicants by providing qualified candidates to Mile Hi managers. Ensured all positions were filled with the most qualified talent on a timely basis. Worked with senior management to implement HR policies and procedures. Facilitated and organized new-hire orientation and on-boarding. Coordinated all pre-selection activities including, drug testing, reference checks, and background checks to comply with all company procedures and policies. Reviewed final warnings, suspensions, and terminations to ensure consistency of approach. Implemented programs for line and management employees; maintained on-going support and maintained record of the organizational structure. Coordinated completion of payroll and personnel documents for exempt and non-exempt employees bi-weekly. Represented the company for unemployment processing; completed responses, answered inquiries, prepared appeals, and participated in UI hearings. Conducted exit interviews; provided analysis and documented reasons for turnover. Coordinated processing of termination paperwork and notifications. Tracked completion of employee performance reviews and analyzed system efficiency. Managed the leave-of-absence programs such as FMLA, STD, and workman’s compensation.

Key Results:

Recruited, interviewed, and selected the most qualified candidates;

Developed relationships as an approachable HR Generalist focused on employees and management;

Provided answers to questions, researched and took pro-active action for concerns and complaints, fostered communication between employees and supervisors;

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.

Demonstrated the ability to maintain confidentiality and exercise discretion and sound judgment;

Provided coaching to associates to accelerate their learning and provide guidance on development actions for development and retention purposes;

Trained management teams on interviewing techniques and best practices, conducted workshops and one-on-one coaching sessions that contributed to sound hiring decisions;

Maintained the ability to plan and organize multiple projects simultaneously in a highly demanding environment.

WYNDHAM VACATION OWNERSHIP OXON HILL, MD-ALEXANDRIA, VA

Hospitality

Human Resources Generalist, June 2008- May 2011

Recruited via multi-sources including in-person job fairs to help open new company site in Oxon Hill, MD. Worked with senior management to implement HR policies and procedures; created and wrote job descriptions for open positions. Recruited, screened, and interviewed for all management and non-management hotel positions; facilitated and organized new-hire orientation. Audited I-9 forms. Coordinated all pre-selection activities including, drug testing, reference checks, and background checks to comply with all company procedures and policies. Monitored and updated job requisitions as required. Communicated resort job openings internally and externally via bulletin board postings, telephone, mailings, through Taleo, and job boards. Input job schedule changes, salary changes, and termination events in the database. Assisted with associate relations events and recognition as needed, e.g. associate of the month, associate anniversary, and birthday programs. Managed the leave-of-absence programs such as FMLA, STD, and Workman’s Compensation and personnel records; administered benefits enrollment and programs; and handled HR generalist workplace issues.

Key Results:

Played a key role in ensuring the successful launch of Oxon Hill, MD site;

Implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientation;

Developed relationships as an approachable HR Representative focused on employees and management;

Fostered a teamwork/open-door environment conducive to positive dialogue across the organization;

Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and non-exempt level;

Demonstrated the ability to maintain confidentiality and exercise discretion and sound judgment;

Provided coaching to associates to accelerate their learning and provide guidance on development actions for development and retention purposes;

Built partnerships with organizations to increase our presence within the local community.

ARGOSY UNIVERSITY ARLINGTON, VA

University accredited by the Higher Learning Commission (HLC)

Assistant Director of Admissions, December 2007- June 2008

Recruited undergraduate students; scheduled university visits with prospective students; and compiled weekly reports of lead sources. Managed the recruitment schedule. Provided guidance and counseling to prospective/new applicants and returning students. Responded to information requests via email; telephone; and mail to prospective students.

Key Results:

Managed the ability to maintain harmonious relationships with staff, faculty, and students within the university;

Recruited, interviewed, and selected the most qualified perspective students;

Demonstrated the ability to maintain confidentiality and exercise discretion and sound judgment;

Maintained the ability to plan and organize multiple projects simultaneously in a highly demanding environment;

Diplomatically resolved student’s complaints on an as-needed basis.

Human Resources Assistant, July 2006- December 2007

Fulfilled a broad range of HR functions which included assisting with recruiting and training employees, administering benefits, overseeing disciplinary action, and managing HR records. Helped resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness.

Key Results:

Assisted in the implementation of cost-effective incentive and morale-boosting programs (including special events and a tiered award structure) that increased employee satisfaction and productivity;

Reworked new-hire orientation program to include HR information and company resources;

Demonstrated the ability to maintain confidentiality and exercise discretion and sound judgment;

Maintained the ability to plan and organize multiple projects simultaneously in a highly demanding environment.

Education

TRINITY UNIVERSITY-WASHINGTON, DC

Master of Science (MSA) in Human Resource Management, 2009

HOWARD UNIVERSITY-WASHINGTON, DC

Bachelor of Arts (BA) in Administration of Justice, 2006

Information Technology

Proficient in MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Office, Oracle, Sterling, Taleo, Kronos, RQ4, SAP, Paylocity, ATS, Talent Reef, and People Soft

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