Michael J. Balke

** ********** *****

Collegeville, PA 19426

http://www.linkedin.com/pub/mike-balke/4/529/6b7

Home: 484-***-**** acxtol@r.postjobfree.com Cell: 610-***-****

Summary

An innovative, people oriented, and results-driven technical project manager / scrum master with over 15 years experience in systems architecture / development spanning numerous industries including cable, pharmaceutical, and defense. Excellent strategic planning, project management, process improvement and cost containment abilities. Proven ability to successfully build and integrate complex software systems using agile / scrum. Effective team leader with a unique ability to develop and motivate teams to achieve business objectives in a dynamic corporate environment. Proven ability to react and adjust quickly to changing conditions.

Expertise includes:

Multiple Project Management

New Business Initiatives

Task Management

Interpersonal Skills

Cost / Technical Proposals

Strategic Planning

10+ Years Scrum/Kanban

Trouble Shooting and Problem Solving

Cross-Function Communication

Version One / Rally

JIIRA/Green Hopper

Team Foundation Server

Certifications

ICAgile Certified in Agile Coaching (ICP_AC) 2015

Agile by the Project Management Institute (PMI_ACP) 2014

Certified Scrum Master, Lithespeed, (CSM) 2008

Certified Product Owner, Lithespeed (CPO) 2008

Certified Software Architect, Carnegie Mellon (CSA) 2009

Six Sigma Green Belt 2005

Dale Carnegie Graduate, 2000

PROFESSIONAL EXPERIENCE

United Biosource Corporation (UBC), Blue Bell, PA

2016 - Present

Senior Project Manager

Agile Expert

Developed agile and scrum training material for the department.

Developed Agile/scrum SOPs to be used by the department.

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Scrum Master,

Scrum Master for a five member team developing a suite of electronic enablement products such as electronic prior authorizations, electronic soft credit checks for PAP departments, electronic medical benefits and pharmacy benefits investigations. In addition to my scrum master role, I was responsible for the budget of the project, identifying risks in schedules to the product owner, and providing bi-weekly status to the stakeholders. According to the responsible Senior Director, I quickly turned around the project from a “disaster” to a highly productive scrum team.

Anexinet Corp, Blue Bell, PA

2015 - 2016

Senior Consultant, Agile Coach

Agile Coach, New Penn Financial

Multiple month contract where I provided Agile, Scrum and Kanban training and coaching for New Penn Financial’s 30+ person IT group leading their transition from waterfall to agile.

The project development teams were provided coaching on Scrum while the service oriented teams were provided coaching on Kanban.

Feedback from New Penn Financial’s V.P. of Engineering was extremely positive.

Scrum Master, StoreRoom Solutions

Senior level scrum master for a SharePoint installation and configuration team for our client StoreRoom Solutions.

Worked daily with the client and the team ensuring success of the project.

Provided weekly written status to the client which included budget usage, open action items, recommended changes and current risk management items.

Acted as both the Scrum Master and the business analyst ensuring that the customer’s experience was exceptional from day one until the end of the project.

SIEMENS AG USA, Malvern, PA. 2013 – 2014

Program Level Scrum Master/Agile Coach in Business Intelligence / Data Warehouse Dept.

Senior level scrum master responsible for creation of and adherence to development schedules for four development teams working in the business intelligence/data warehouse department.

Presented status of development efforts to senior management as part of sprint review process and weekly management meetings.

Worked with test managers to implement process improvements related to the software build process.

Work together with Release Management and BETA to schedule software quality calls to proactively drive resolutions before the review points.

Coached four teams in their transformation from Scrum to Kanban.

Employed agile coaching skills to increase performance of team members.

Utilization of servant leadership skills, motivation skills enabled teams to increase their productivity by 50%.

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GENERAL INSTRUMENT / MOTOROLA, Horsham, PA 1999 – 2012

Distinguished Member of Professional Staff 2007 – 2012

Agile Coach/Scrum Master/Co-Product Owner

Assisted in the transformation of approximately 80 co-workers from waterfall to agile/scrum.

Scrum Master of an off-shore testing team and co-product owner of cable authorization system

• Responsible for reduction of field defects by 80%

• Improved productivity by reviewing deliverables by 50%

• Traveled to Bangalore to educate team members on existing and new product functionality

• Worked daily with team on backlog grooming and answering technical questions

Lead a High Availability Performance test of CASMR running in VMware simulating 4 of Comcast Boston’s 8 DAC configurations proving that the application was able to run in a highly available fault tolerant environment with minimal impact to billing system transaction performance.

GENERAL INSTRUMENT / MOTOROLA (Cont.)

Manager, NASRAC Operations 2004 – 2007

Established Motorola’s first in-house national service center for small cable / telephone providers reducing outsourcing costs by $10M annually.

Hired, trained and managed this San Diego based operations team (10) that hosted DAC controllers for small cable operators (similar to NAS).

Principal Engineer, DAC Engineering Team 2001 – 2004

Effectively managed the relationship with third party vendors interfacing with the DAC to maximize system efficiency and coordinate revisions.

Reviewed high level design of major billing system vendors on implementing a new set of provisioning APIs to improve overall provisioning performance.

Trained national and international customers and third party vendors on the DAC provisioning interface to increase sales.

Represented Motorola at numerous customer meetings to increase sales.

Sr. Software Engineer, DAC Engineering Team 1999 – 2001

Designed, developed, and tested new features for the DAC that enabled subscribers to access interactive applications such as video on demand to increase revenue for cable operators.

Provided third tier customer support for DAC related issues to improve customer satisfaction.

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ADDITIONAL EXPERIENCE

MERCK PHARMACEUTICALS, West Point, PA

Software Development Manager

Managed the development and deployment of a new Order Management System that consolidated Merck’s warehousing and order management centers resulting in the savings of over $10M annually.

General Electric Military and Data Systems Operations

Developed the more complicated algorithms for highly sensitive projects for eight years.

EDUCATION

BS, Computer Science, LaSalle University, Philadelphia, PA

BS, Physics, LaSalle University, Philadelphia, PA

Outstanding Accomplishments

Academically Ranked 2 of 714 at Cardinal Dougherty H.S.

Received Academic Scholarships from:

LaSalle University, Villanova University, American University, and Penn State University

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