Quality Control Manager
Resume:
DEBORAH BLACKWELL
Corpus Christi, Texas 78414
acxt08@r.postjobfree.com
My knowledge of the constant changing of mortgage lending guidelines for HUD and Fannie Mae, and most recent the very important TRID and CFPB financial changes have been a challenge but necessary to stay committed to being a viable asset in marketing myself as a benefit to your Quality Control staff.
The previous mortgage QC experience as well as “Agency and Investor” knowledge hopefully will meet the requirements of your job posting. As you can see I have been fortunate to stay in the mortgage lending industry over my career even with many industry changes during recent years.
I have been involved with not only normal QC reviews both at the Corporate and Branch levels but in additional reviews of repurchase and indemnification rebuttals to investors. And as the prior mortgage industry sadly revealed I aided in the investigations of fraudulent borrowers and loan documents as well.
During 2015 I have completed TRID Loan Estimate and Closing Disbursement training as well as processing loans using Encompass. These skills provide additional tools in auditing loan documents.
Regards,
Deborah Blackwell
DEBORAH BLACKWELL
3913 Greystone Drive
Corpus Christi, Texas 78414
acxt08@r.postjobfree.com
OBJECTIVE Quality Control - Quality Assurance Auditor
PROFILE Twenty-five years in the mortgage lending industry as a Quality Control auditor
Originated, processed and closed loans prior to becoming a quality control auditor
Regional Quality Control Underwriter Fannie Mae – Southwest Regional Office
Knowledge of FHA, VA and Conventional loan products, as well as, Federal, State compliance guidelines, and HMDA, ECOA and RESPA guidelines
Knowledge of CFPB guidelines with respect to GFE, TIL and Settlement Cost revisions in lending disclosure requirements per TRID
PROFESSIONAL
EXPERIENCE
Branch Loan Processor 9/15/2015 to 11/15/2015
Mortgage Associates Corpus Christi
Corpus Christi, Texas
Ordered appraisals, credit reports, County Tax Records, Title Commitments, and hazard insurance
Data Verify audit review as well as submitting loans for approval using Encompass
Requested verifications of employment and obtained credit documents to support assets, income and property value to meet automated underwriting decision
Contacted borrower’s to request additional information to prior to submitting to underwriter as well as meeting approval conditions prior to closing
Quality Control Branch Auditor "contract"
SWBC Mortgage Company
San Antonio, Texas 4/17/13 to 5/1/2015
Conduct Lender on-site branch reviews per HUD Handbook guidelines
Perform on-site Quality Control branch audit as requested by Vice President Quality Control
Utilize origination tools: Encompass, Mortgage Builder and Doc Velocity to review loans
Reviewed pipeline to select loans to review while on-site to ensure a loan from each loan officer and each loan processor will be selected including, in process, cancelled, denied and withdrawn loans were included in the process
Each loan selected is reviewed from the initial application process through the final closing documents to ensure each loan met all approval conditions as noted in the Automated Underwriting approval or review of manual underwrite
Reviewed the initial loan application, initial compliance disclosures, automated underwriting decision, and credit documents to ensure all lender and investor guidelines had been met
Review selected loans in Encompass, Doc Velocity and Mortgage Builder as well as original loan file while in the branch
Compliance monitoring to ensure all required Federal, State and SWBC posters are being posted in the branch. If any are missing request branch to have Compliance and or Human Resources provide
Perform an exit interview to provide branch manager and or regional manager with all audit findings and provide copies of all audit worksheets and loan reviews to branch manager/operations manager.
Provide formal SWBC Operational and Agency audit report findings to upper management
Review all Branch Responses to on-site visit for distributing to upper management
Quality Control Branch Auditor "contract"
WR Starkey Mortgage
Plano, Texas 2/1/12 to 12/31/12
Performed on-site internal audit branch audit as requested by Internal Audit SVP
Reviewed pipeline to select loans to review while on-site to ensure a loan from each loan officer and each loan processor was selected
Reviewed the initial loan application, initial compliance disclosures, automated underwriting decision, and credit documents to ensure all lender and investor guidelines had been met
Perform an exit interview to provide branch with all audit findings. As well as providing copies of all audit worksheets and loan reviews
Provide a formal operational and agency audit report to upper management
Quality Control Underwriter
Bank of America
Plano, Texas 2/27/09 to 9/08/09
Re-underwrote the initial approval decision to ensure an accurate loan decision had been made
Reviewed the initial loan application, approval decision using Bank of America, Fannie and Freddie audited underwriting tools (DU)
Determined if loan met specific loan product, program and guidelines for initial loan approval to ensure an insurable FHA and VA loans, we well as, saleable loan to investors
Determine if initial underwriter, and processor had addressed all possible discrepancies
Determine if the initial Quality Control / Audit review of the loan had addressed all possible discrepancies
Report missed program or underwriting issues to upper management
Review included a complete audit of all credit documents to insure accurate loan approval decision
Review the FHA LT,VA Loan Analysis, 1008 and 1003 for accuracy
Branch Audit Manager
CTX Mortgage Company
Dallas, Texas 8/1/95 TO 7/16/08
Conducted over 50 on-site branch audits each year to ensure all compliance guidelines were met. Including CTX Compliance, State and Federal Compliance rules monitored.
Compliance reviews for HUD, VA, investors and servicers to ensure a marketable loan
Successfully established and implemented Quality Control / Risk Management audit procedures to ensure FHA, VA, and Conventional mortgage loan policies were followed and monitored
Monitored FHA loan procedures to meet HUD Credit Watch policy
Prepared and implemented Quality Control review procedures to meet HUD and Investor guidelines on loan originations and closed loans
Monitored loan disclosures to ensure all state as well as Federal guidelines were followed
Provided formal audit reports to upper management, investors, servicers, and internal auditors
Implemented Branch Performance Improvement Plan monitoring and reporting procedures for management
Formatted Excel spreadsheet reports for management reflecting branch audit findings
Quality Control Underwriter
FNMA - Federal National Mortgage Association
Dallas, Texas 4/1/94 to 8/1/95
Performed lender on-site QC audits for the Southwest Regional office (CTX, Ft.Worth Mortgage, Accubank, Prudential and Sun Trust)
Reviewed loan submitted to FNMA to ensure all FNMA program guidelines had been met when originated, processed as well as then the loan was later sold to FNMA
Tracked and monitored lenders with high defaults, foreclosures and EPD loans
Reviewed defaulted FNMA loans and required the repurchase or indemnification of the loan by the originating lender
Provided FNMA regional underwriters, REO and Claims departments with updated lender deficiencies
Conducted quality control, loan origination, underwriting and appraisal review seminars in the region as requested by lenders
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