CHRIST WALKER
Looking for a new opportunity in the Columbus OH or Dallas TX Area (open
to relocation)
(Cell) 419-***-****
Marion, Ohio 43302
acxsrc@r.postjobfree.com
PROFESSIONAL PROFILE
Technical Management Professional with progressive experience in managing,
implementing and generating roles in SAP units. Successfully leading the
company through quarterly audits in a variety of transportation tracking
and bid software modules. Persuasive communicator with well-developed fact-
finding and negotiation skills, able to develop and maintain productive
relationships with colleagues, vendors and staff at all levels. Solid
background in planning and implementing technology plans. Hands on
management experience with highly developed problem resolution skills and
proven ability to provide superior customer service.
PROFESSIONAL EXPERIENCE
Pacer International 10/1999 - 12/2015
Security (05/2009 - 12/2015)
Managed staff that created, changed and implemented checks and balances
related to roles in the following units SAP (ECC, BI, XI/PI GRC), Cargo
Wise, Mercury Gate along with setting up users in Pegasus, Trinium,
Softmenu on the iSeries, Cargo Wise, Mercury Gate, Rail Optimizer.
. Performing quarterly audits for Pegasus, Trinium, iSeries, Mercury
Gate, Rail Optimizer, Freight Optimizer, Oracle, and Mcleod systems.
. Generated reports broken down by role owners, distributed for review
follow-up and signoff.
. Update and open HD tickets as required, making changes and updates
with audit findings.
. Forward quarterly reports and findings to internal auditors.
Basis Manager (02/2008 - 05/2009)
Worked with SAP Consultants to implement SAP and oversee a full time staff
of four and worked with two business staff members associated with our
remote offsite data center.
. Status reports to stakeholders on installation progress and risk
assessment.
. Worked with Outside consultants and inside developers for proper
configurations.
. Setup and verified systems were added to the PM schedule.
. Verified systems were up to date on at least second to current patch
levels.
iSeries Manager (08/2004 - 02/2008)
Managed data center day-to-day operations with seven staff members. 5
Computer Operators and 2 System Analyst covering Intel based equipment and
iSeries applications.
. Ensured we were meeting customers' expectations related to system
response time and availability.
. Reported monthly SLA performance and action plans as needed on
deficient areas.
. Revised disaster recovery plans, reviewed and updated annually.
iSeries System Analyst (09/2000 - 08/2004) (Rail Van -
acquired by Pacer International)
. Upgrading software on the iSeries, including IBM Base software and
Content Manager.
. Structured upgrades to PC applications supporting the iSeries
including PC Miler, and Docgate.
When acquired by Pacer international, added responsibilities included;
. Develop installation and migration plan of new iSeries hardware
supporting a data center move to Pacer's Dublin Ohio facility.
. Upgraded to new Docgate Servers from the PC versions.
Operator Programmer (10/1999 - 09/2000) (Rail Van)
Duties included; upgrading software on the iSeries, including IBM Base
software, Content Manager; applications tied to the iSeries that running on
PC's (like PC Miler, and Docgate), Document disaster recovery procedures
for newly installed equipment or systems that needed to be added to the
master disaster recovery plan.
Additional professional experience 02/1985 - 10/1999
Wendy's International
Programmer (03/1997 - 10/1999)
Maintained job schedules on our POS iSeries. Performed system upgrades
along with programing in RPG and Cobol.
Sysco Foods
Director of IS (04/1995 - 10/1996)
Promoted to Director of IS at the Philadelphia PA Division.
Manager of IS (03/1992 - 04/1995)
Managed day-to-day activities of the IS staff at the Columbus Ohio
division. Performed iSeries upgrades.
Haglunds Denison
Technical Programmer (02/1985 - 11/1991)
General IT duties and technical programmer supporting application and
report upgrades.
TECHNICAL SKILLS
Proficient and skilled in the use of numerous software applications and
operating systems, including but not necessarily limited to:
Software Skills: Microsoft Word, Excel, Power Point, Outlook / Outlook
Express, Adobe Acrobat, Windows 7, Windows XP, Oracle, Docgate, iSeries IBM
Base software.
Applications Used: Cargo Wise, Mercury Gate, Rail Optimizer, Pegasus,
Tritium, content manager.
Knowledgeable in: All levels of IT process and procedures related to data
center operations.
EDUCATION
Associates Degree - Applied Business in Computer Information Technology
TECHNICAL TRAINING
Cisco:
Networking Academy Program Semester 1 an2
IBM Courses:
AS/400 Tutorial System Support,
Image plus Visual Info for AS/400 Implementation and Administration
AS/4000 Control Language Programming
SAP Courses:
GRC300 SAP GRC Access Control 5.3 Implementation and Configuration
ADM940 Authorization Concept AS ABA:P.
AWARDS / ACKNOWLEDGEMENTS
2009 - Special Recognition - Exemplary behavior, finding a software license
issue linked to a hardware upgrade that was overlooked in the
implementation plans. Would have shut down all business units
dispatch communications up to seven days.