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Customer Service Sales

Location:
Miami, FL
Salary:
50000
Posted:
December 06, 2016

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Resume:

Alan J. Patterson Jr.

**** ***** **, *****, ** **133 850-***-**** acxsjy@r.postjobfree.com

I am a sincere, loyal and dedicated individual who has a great deal of ambition and gratitude in my work. Although I have extensive experience in the retail industry, I love to learn, and am always up for a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.

Summary of skills

Consultative Selling

General Office Skills

Proficient Computer Skills

Customer Service

Front-Office Operations

Professional Presentations and training

Supervisory Experience

Salesforce.com experience

Strong communication, interpersonal, and presentation skills

Accomplishments

Grew a large territory of over 850 accounts in 120 days and maintained a 25% usage rate with an ending quota of 105% to goal.

Revenue Generation - Within my timeframe of employment, generated nearly $18 million in revenue for JP Morgan Chase.

Gained the trust of multiple national accounts and sustained a partnership which improved the company's competitive advantage in the marketplace.

Implemented processes into my daily activities that saved time and increased work productivity.

Sourced, recruited, and screened applicants for a variety of technical positions.

PROFESSIONAL EXPERIENCE

TEKsystems Miami, Florida

Technical Recruiter July 2015-Feb 2016

Source, interview, and select applicants for technical positions.

Meet with hiring managers to determine job duties.

Write job descriptions, match applicants to job openings, and source for future openings.

List job postings on job boards, social media, corporate career web sites, and other possible channels.

Call applicants and perform phone screens.

Facilitate meetings between hiring managers and applicants.

Create a portfolio of possible candidates for the hiring managers.

Compose offer letters and negotiate salary and benefits.

Travel to colleges to recruit students.

Participate in implementing new recruiting technology, such as applicant tracking systems and screening tools.

SunTrust Bank Baltimore, Maryland Mar 2014-July 2014

Teller 2

Cash checks after ensuring that signatures are verified.

Sort, file and record deposit slips.

Manage bank vaults to ensure cash balances are accurate.

Accept and process loan payments.

Ensure that the cash drawer is balanced and maintained at all times.

Take advantage of sales opportunities to attract new customers.

Verizon Wireless West Lebanon, New Hampshire Sept 2012- Jan 2013

Wireless Sales Consultant

Worked on a team to increase sales and ensure profitability.

Responded to customer complaints and comments.

Organized special promotions, displays, and events.

Dealt with sales and customer service needs and requirements.

Coordinated with customers and ensured appropriate resolution of all problems.

JP Morgan Chase Tallahassee, Florida Dec 2011– May 2012

Practice Account Consultant

Grow assigned sales territory to exceed forecasted goals for both new & existing business.

Provided training to new and existing healthcare providers and coached them on how to utilize payment plan options that helped grow their practices revenue

Created trusted, long term business partnerships for a best in class client experience

Maintaining awareness of competition and finding ways to protect assigned territory and increase market share.

Leverage and implement corporate marketing strategies and tools to grow territory

Receive compensation as a base salary plus monthly commission; potential quarterly and annual bonuses.

Sprint Tallahassee, Florida May 2011–Dec 2011

Wireless Sales Consultant

Working on a team to increase sales and ensure profitability.

Ensured optimal levels of customer service were provided to existing and prospective customers.

Managed efficient sales of all products and processed transactions to activate wireless services for customers.

Organized special promotions, displays, and events.

Dealt with sales and customer service needs and requirements.

EDUCATION

Florida International University Aug 2014-Present

Miami, Florida

Liberal Business & Law

B.S Degree in Progress

Community College of Baltimore County May 2014

Baltimore, Maryland

General Studies

A.A Degree May 31, 2014



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