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Medical Office, Electronic Medical Records, Scheduling & more.

Location:
Charlotte, NC
Salary:
15.00
Posted:
December 07, 2016

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Resume:

Experience in working with Microsoft Outlook, Excel, Word, Wizard, Office Ally, NC Tracks/Alpha. MAT Office, SAM, RiverSoft Office. Ability to speak English and Spanish

EXPERIENCE:

Interim Healthcare

Client Service Representative/Medical Records, May 2016-Current

Assist with payroll and/or collection functions as needed. Create employee files; verify licenses/education credentials, certifications, perform background checks. Receive referral calls, document job orders, assist in staffing orders with qualified personnel, and/or organize/reorganize job schedules for home care. Updated, completed, and processed electronic medical records for billing.

BrightStar Healthcare

Customer Care Manager/Staffing Coordinator, October 2014- May 2016

Scheduling of Private Duty/Non-Medical, Private Duty Skilled Nursing & Scheduling of National Accounts. Create and complete payroll file in ABS system, Resolve payroll issues. Review CLTC reports and counsel caregivers when not clocking in and out correctly. Complete CLTC resolutions. Manage and maximize hospital schedule. Update client and caregiver list weekly. Resolution of client issues. Document missed visits, Employee file audits. Choose employee of the month. Send out Birthday Cards to clients and employees.

Touched by Angels Home Healthcare Mt. Holly, NC

Admin Assistant/Service Coordinator, August 2011-September 2014

Answered incoming calls, rotation of on call phone, data entry of all new clients and new hires, scan in documents and moved to correct file, completed filing of all client and employee information. Scheduled appropriate staff personnel with client, depending on client level. Performed orientation class, drug testing, Criminal Background Checks, OIG Checks, E-Verify and Healthcare Registry Checks on new hires. Accepted new client’s, verified insurance using NC Tracks, created plan of care for all clients using RN assessment. Completed employee time sheets using the program Wizard. Completed Medicaid billing and delivered to DSS weekly. Created weekly RN Supervisory Visit and Functional Assessment schedule, in order to stay in compliance.

McCloud Acosta Clinical Services Charlotte, NC

Office Manager/Scheduler, April 2013-October 2013

Answered all incoming phone calls, scheduled new clients and placed with appropriate Clinician. Verified client’s insurance to determine co-pay and deductible amounts. Collected and recorded all payments received. Completed Service Order Request through Alpha/NC Tracks in order for client to be eligible for continuing services. Data entry, ordered office supplies as needed.

Carolina Association Management Charlotte, NC

Community Manager, October 2008 –January 2011

Managed 11 HOA communities, Attend all Board of Directors meetings, Community meetings, Annual meetings and other meetings of the community as needed. Served as point of contact for the Board. Coordinate and monitor all community activity and projects. Approve invoices for each community. Enforce all governing documents as well as City of Charlotte Ordinances. Prepared monthly management reports, to include violations, delinquencies, vendor updates etc. Reviewed monthly financials and discussed with the Board, Responded to the needs of my Boards via email/telephone, Scanned any and all documents in to the correct property files, Worked with the Attorney on delinquent accounts

Education: Liberty High School Glen Daniel, WV



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