Post Job Free

Resume

Sign in

Human Resources Customer Service

Location:
Glen Allen, VA
Posted:
December 07, 2016

Contact this candidate

Resume:

Shawn Parker

Human Resources Director - Ashland Nursing & Rehabilitation Center

Glen Allen, VA

acxs59@r.postjobfree.com - 804-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Human Resources Director

Ashland Nursing & Rehabilitation Center - Ashland, VA - April 2016 to October 2016 Promotes and implements human resource values by planning and managing human resources programs; directing staff. Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives. Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations. Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; and implementing change. Supports management by providing human resources advice, counsel, and decisions; analyzing information and applications.

Human Resources Manager/Generalist

CIVITAS Health Services - Richmond, VA - October 2015 to April 2016 I am responsible for the originating and leading of Human Resources practices and objectives that will provide an employee-oriented; high performance culture that emphasizes empowerment, quality, productivity, and standards; goal attainment, and the recruitment and ongoing development of a superior workforce. Performs all duties of Payroll Practitioner I and II and other duties including balancing and controlling earnings and deduction totals, calculating and preparing general ledger entries, inspecting automated system output such as registers and standard reports, determining and correcting out-of-balance conditions, preparing and filing tax reports, gathering payroll data for inclusion in financial statements, and researching and preparing special reports for management, calculating military and jury duty pay, and processing garnishments and levies Human Resources Manager/Generalist

COVENANT WOODS - Mechanicsville, VA - March 2014 to January 2015 Manage the administration of the human resources policies, procedures and strategies. Responsible for departmental organizational development, Human Resource Information Systems (HRIS), employee relations, training and development, benefits, compensation, organizational development, and employment HR guidance to all employees within their defined scope. Performs all activities necessary to process 1 or more payrolls, including maintaining related records, reconciling and filing tax reports and voluntary deduction reports, processing involuntary deductions such as levies and garnishments, preparing accounting transactions and documents, documenting and updating procedures, ensuring the overall accuracy of payroll and preparing special reports for management. I built, implemented, coordinated, and facilitated the training program with this company. I interface daily with employees, HR director and local suites leadership teams, and labor relations COE representatives

Customer Service Manager

COMPASS GROUP - Chesterfield, VA - June 2013 to December 2013 Responsible for coordinating all of production transportation requirements and manage all route drivers. Meet with potential clients about investment opportunities. Performs tasks to establish and maintain employee payroll records. Duties may include checking and auditing timekeeping records for compliance with established standards, maintaining time and attendance records, entering new hires into the payroll system, posting changes in pay and tax status, and miscellaneous changes. Abide by all DOT regulations with regards to maintenance, safety and driver responsibility. Promptly investigate grievances in accordance with established labor practices and strategies. I corresponded with local union representative to help establish labor relation guidelines to help elevate grievances between the organization and employees. Run reports for all business operations to include profit and loss for the Richmond district. Manage employees for all 23 routes and create scheduling for all route drivers.

Licensure Coordinator

WELLPOINT INC - Richmond, VA - September 2005 to October 2010 Responsible for leading, coordinating, monitoring, and maintaining the credentialing and re-credentialing process. Facilitates all aspects of Anthem System credentialing, including initial appointment, reappointment,, as well as clinical privileging for Medical Staff, Allied Health Professionals, and all other providers outlined in the Health System Entity Medical Staff Bylaws, policies, or related contracts. Ensures interpretation and compliance with the appropriate accrediting and regulatory agencies, while developing and maintaining a working knowledge of the statues and laws relating to credentialing. Responsible for the accuracy and integrity of the credentialing database system and related applications. Human Resources Supervisor

United States Army - Fort Lee, VA - April 1987 to April 1995 I manage human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity, quality, and customer-service strategies; designing systems; accumulating resources; resolving problems; and implementing change. Manages the activities of 2 or more units within a large centralized payroll department in carrying out responsibility for U.S. and global payroll preparation/processing and one or more related responsibilities such as tax reporting, benefits-records administration, reconciliation or payroll systems maintenance. EDUCATION

Doctorate in Business Management

UNIVERSITY OF PHOENIX - Glen Allen, VA

2014 to 2018

Master's in Human Resources Management

UNIVERSITY OF PHOENIX - Glen Allen, VA

June 2014

Bachelors in Business Management

ECPI UNIVERSITY - Glen Allen, VA

MILITARY SERVICE

Service Country: US

Branch: Army

Rank: E-4

April 1986 to April 1995

I served as a human resources supervisor.

Commendations:

I received a Southwest Asia Ribbon with a Bronze Star, Army Service Medal, National Defense Ribbon, Overseas Medal,

GROUPS

ASHRRA, SHRM



Contact this candidate