Luz Alvarez

***** ******** *** ***** *******, Texas 77073 L acxs53@r.postjobfree.com 832-***-**** OBJECTIVE .

I'm a very energetic and friendly person and I love meeting new people that's why I like working in the hospitality business. I will be a great asset to any hotel cause I like working as a team and I perform my job in a very professional manner.

EXPERIENCE

AAU All around underground Spring, Texas August 2015 - Present Customer service/Receptionist

● Greeting customers in person or over the phone, setting up appointments, computer work, answering multiple

● phone calls.

Hilton houston plaza medical center Houston, Texas September 2010 - April 2014 Front desk agent

● Greeting guests, answering phones, helping guests with any questions or concerns, checking reservations for the

● day and look for any special requests, assigning rooms for reward members and then for the rest of the guests

● arriving that day, cash handling, computer work, communicating with other departments and shuttle driver by radios.

Hilton Garden Inn The woodlands, Texas June 2008 - June 2010 Front desk agent

● Greeting guests, answering phones, helping guests with any questions or concerns, checking reservations for the

● day and look for any special requests, assigning rooms for reward members and then for the rest of the guests

● arriving that day, cash handling, computer work, communicating with other departments and shuttle driver by radios.

EDUCATION

Los Frailes high school San Juan, Puerto Rico, [school state needed] May 1989 High school diploma, GPA [GPA needed]

H onors:

● [honors/awards needed]

SKILLS

● I'm certified with the OnQ system and I have worked with the Opera system as well. LANGUAGES

I'm fluent in English and Spanish

INTERESTS

To work for a steady company who takes providing costumer service very serious. AFFILIATIONS

[affiliations needed]