TOMMORRA SIMMONS

**** ********* *** ***** *** York 10473 646-***-**** acxrzp@r.postjobfree.com

OBJECTIVE:

To bring to your organization enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through previous work experience.

KEY STRENGTHS AND SKILLS:

•Project Management Skills: Influencing, leading, negotiating and delegating abilities, refined planning and meticulous organizational skills that balance work, team support and responsibilities in a timely and professional manner.

•Organizational: Very well organized and comfortable working in a multi-tasking project-oriented environment; known as a "highly organized and productive employee".

•Proven communication abilities, both oral and written; a highly effective team player that understands the value of working with all levels of employees.

•Computer literate: Microsoft Word, Excel, and PowerPoint for Window; Outlook, Internet and typing.

•Strong work ethic and team player to meet the needs of organizational objectives

•Proven interpersonal work relations, communication, and people skills with the ability to interface with staff, sales representatives, and managers.

•Extensive exposure to public and customer service requirements, always attentive to the importance of maintaining excellent customer satisfaction.

EXPERIENCE:

Riley Grier Studios New York, NY 02/2008 – Present

Customer Service Manager

•Responsible for taking reservation and accurately inputting into the computer.

•Answered high volume calls in a professional, efficient and friendly manner.

•Maintained client’s records by recording and recording account information.

•Handled client’s request in a friendly manner and providing exemplary customer service.

Distinctive Temps New York, NY 01/2005 – 04/2007

Receptionist (Various Assignments)

•Welcomed visitors in a friendly manner and/or directed them to their perspective destination.

•Scheduled appointments, answered phones, screened, and directed calls.

•Provided administration and clerical support.

•Maintained safe and clean reception area by complying with procedures, rules, and regulations.

Western Beef Supermarket Bronx, NY 09/1996 – 09/2006

Cashier/ Frontend manager

•Supervised staff of fifteen to twenty staff members.

•Completed store closing duties in an efficient and timely manner, and assisted manager in daily activities.

•Reconciled cashier’s daily financial transactions (ranging from hundreds to thousands)

•Provided customer with prompt service in regards to their returns, exchanges, and purchase.

EDUCATION:

American Red Cross New York, NY 3/6/2016

CPR Certification

TCI Institute New York, NY 05/2011 – 12/2014

Pending Associates in Early Childhood Education

Stevenson High School Bronx, NY

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