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Customer Service Representative

Location:
Cambridge, MD, 21613
Posted:
December 05, 2016

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Resume:

Norleen Furroughs

**** ****** ****, ********, ** 21835

410-***-**** acxrwo@r.postjobfree.com

Objective:

To obtain a full time position in the real estate field.

Summary of Skills:

• Disciplined and experienced in customer service

• Knowledgeable proficiency in Microsoft Office

• Strong problem solving ability

• Highly motivated team member

• Independent worker

• Excellent verbal and written skills

Relevant and Work Experience:

Administrative Assistant, Harrington Raceway & Casino 2005 - 2008 Harrington, DE

• Using my organization, time-management, and attention to detail skills

• Assisted the Director of Food / Beverage with managing daily schedules, work load, and other duties.

• Dedicated and focused assistant who excels at completing multiple tasks. Part Time Supervisor, Harrington Raceway & Casino 2001 - 2005 Harrington, DE

• Trained staff on company policies including how to provide “The Gaming Experience.”

• Managed 15+ employees and ran day to day operations for the front of the house food and beverage department.

• Experienced supervisor with 12+ years’ experience in the food and beverage industry. Server and Cashier, Harrington Raceway & Casino 2000 – Present Harrington, DE

• Skillfully anticipated and addressed guest’s service needs.

• Promoted due to extensive knowledge of hospitality and customer service. Customer Service Representative, Corporate Express 1998-1999 Salisbury, MD

• Provided customer service for an inbound call center for catalog orders.

• Attention to detail assisting customers with purchasing items and returning items

• Experienced in using headsets and taking generated calls Education:

Currently pursuing a Bachelor’s degree in Accounting at Salisbury University.

I currently hold a license in real estate as a sales agent.



Contact this candidate