Rydell Gibson
***** ********** ****, ***** *******, Ohio 44137
916-***-**** (cell) or 216-***-****(hm)
MISSION: To provide measurable and results-driven value to a thriving
organization, utilizing my vast leadership and business development skills.
SKILLS: Extensive community volunteer work & customer service experience.
Skilled in Windows & Microsoft Office Suite, EPIC and EAPM, using hospital
computerized systems. Work well independently and with others, internally
and externally with the ability to coordinate and multitask. Types 50 WPM.
Professional and engaging presenter.
HIGHLIGHTS OF QUALIFICATIONS
21 years experience developing and implementing successful programs.
Experience with Microsoft Window, Word, Outlook, Excel and PowerPoint
Experience interpreting complex policies and regulations.
Excellent interpersonal skills, excellent communication skills, both verbal
and written.
Strong critical and thinking skills
PROFESSIONAL EXPERIENCE
Cleveland Clinic Hospital, 9500 Euclid Avenue, S5 bldg, Cleveland, Ohio
Coordinator Surgery/Special Unit - 2/16 to 4/16
Assumes responsibility for all activities related to the successful
completion of all scheduled and unscheduled pediatric and/or adult surgery
and/or procedure patient admissions/appointments.
Works in conjunction with physician and/or staff to prioritize
admissions/appointments or maximize allocated space based in medical needs.
Ensures accuracy of system-wide master patient index through validation and
of patient demographic data.
Validates and captures primary, secondary and tertiary insurance coverage
to ensure accurate billing, identifies patients in need of financial
counseling to ensure appropriate payment of services.
Identifies services out of insurance plan or requiring referrals; may
inform patients of courses of action.
Triage appointments based of diagnosis, patient preferences and physician
specialty.
Coordinates services and provides special instructions as requested by
patient, internal physicians and referring physicians.
Coordinated patients' schedule's and clinic flow. Performed administrative
support duties to promote patient acre within a hospital.
Ensures accuracy of all data including appropriate CPT coding and case
information.
Enters all updates, correction and changes to scheduled
procedures/surgeries.
Serves as liaison with admitting office regarding hospital reservations,
update admission information and cancels reservations.
Tri-Pog, Group Homes, 9320 Trout Way, Elk Grove, Ca 95624
Administrator - 4/94 to 1/1/12
Managed and oversee the daily operation of the facility, as established by
the Board of Directors.
Recruited, appointed, trained and evaluated staff; develop performance
measurements.
Developed and maintained operational manuals, policies and procedures.
Provided assistance and information to employees and managers in support to
Tri-pog's HR management efforts. Processed personnel and pay actions and
changes for different types of appointments or employment situations,
promotions and conditions.
Developed Annual Budget Plan, fiscal assessment, defined budgetary
constraints, evaluate and monitor cost.
Documented all interactions with clients in the clients individual
behavioral files
Conducted both individual and group counseling sessions; provided
supervision of residents as needed
Assumed responsibilities associated with case management of clients on
his/her caseload
Interacted with diverse group of professionals including, but not limited
to, representatives from community childcare residential treatment
organizations, Department of Social Services, school administration, etc.
UCD Medical Center, 2317 Stockton Blvd, Sacramento, Ca 95817
Hospital Unit Service Coordinator III - 8/87 to 4/94
Provided administrative support to several inpatient and outpatient
clinics; Pediatrics, Telemetry/Special Care, Intensive Care, Trauma Unit,
Surgical Intensive Care, Neurological Intensive Care and Emergency Room.
Ordered supplies and replenished stock as needed.
Maintained unit census records, prepared forms for admissions, discharges,
laboratory, and other services.
Transcribed physician's orders. Input and retrieved data via the Hospital
Information Systems (HIS).
Lighthouse Youth Center, Group Home, 4420 San Sebastian way, Sacramento, Ca
95823
Director/Facility Manager - 7/91 to 10/94
Developed behavioral modification plan to assist clients with their
personal and social development.
Planned and coordinated residents' monthly activities.
Served as activity and intake coordinator for residents placed in program.
Developed and maintained staff and client personnel files.
Served as training coordinator for both tenured employees and newly
appointment staff members.
SUMMARIZED EMPLOYMENT HISTORY
2016 to 2016 Surgical Coordinator/Epilepsy Center Cleveland Clinic,
Cleveland, Oh
1994 to 2012 Administrator
Tri-Pog Group Homes, Elk Grove, Ca
1991 to 1994 Director/Facility Manager Lighthouse
Youth Center, Sacramento, Ca
1987 to 1994 Hospital Unit Service Coordinator III UCD
Medical Center, Sacramento, Ca
1982 to 1983 Postal Shift/Leader Supervisor
United States Air Force, Istanbul Turkey
1980 to 1982 Administrative Specialist
United States Air Force, McClellan AFB, Ca
EDUCATION
-B.A., Psychology - Chapman University (1998
COMMUNITY AFFILIATIONS & ACHIEVEMENT
- Court Appointed Advisory Board, Sacramento Children's Coalition
- Recipient of the Good Neighbor Award for Outstanding Community Service
- Recipient of Presidential Award for "Outstanding Community Involvement"
from President Clinton.
References Available Upon Request