**** ** **** *** ****

Vancouver, WA *****

360-***-****

Mindi Bruner

**/****-*/**** *** Veteran's Canteen Service Tucson/ Southern Arizona VA Health Care System

Supply Clerk

Receives, inspects, counts, and incoming merchandise deliveries; prepares receiving reports; marks and stores merchandise, and counts, packs, and arranges for shipping out-going merchandise per Oracle procedures.

§ Ensures optimum stock availability by taking periodic stock counts: posts merchandise control records; advises management staff of slow-moving, out-of-stock, defective, and damaged merchandise and informs management of customer requests and complaints.

§ Brings merchandise from the stock room to the selling area and assists with the ordering of regular, seasonal, and special merchandise.

§ During peak selling time may operate a cash register, maintain sales slips, making change, and preparing daily cash and sales reports.

8/2012-03/2013 Hampton Inn Tucson, AZ

Front Desk Clerk

Meet all guest request and needs

Register, assign rooms, payment verification

Reservations, all incoming calls, messages

Daily cash, credit card, gift cards, reward points

Email response for all guests

Certified in all Hamptonality requirements

9/2011-6/2012 ClearAccess/SmartRG Vancouver, WA

RMA Clerk

Windows and Mac operating system and Microsoft word, Salesforce

Processing the customers and vendors transactions

Issuing RMA #, excellent interpersonal skills to deal effectively with clients

Receiving the defective products from our vendors and customers

Repairing and fixing the defective products

Shipping the repaired products using UPS and FedEx-Move freight w/ forklift

Updating multi systems with inventory, incoming, and out going product using Microsoft products

8/2010-9/2011 USF Reddaway Portland, OR

OS&D Clerk

Review daily shipping/receiving documentation for noted exceptions; Bill of Lading

Customs Documentation, 3rd party billing.

Work with customers, carriers and agents to resolve distressed freight and Overage, Shortage & Damage issues, return freight w/ forklift

Customer resolutions: orders, BOL, shipment ETA’s

Enter BOL/POD into image into database

Maintain inventory and provide resolution for OS&D merchandise.

Update a database of exceptions and provide trend reporting using Dos, Microsoft

Word, Excel, internal networks and programs.

3/2006-7/2010 FedEx Home Delivery Portland, OR

QA Clerk

§ Checking all customer service mail for in coming packages to terminal

§ Pulling packages that have specific requests for holding, forwarding, changes

§ of addresses, have special instructions for delivery

§ Making maps and correcting invalid addresses, researching unknown areas for drivers

§ Responds to customer phone calls in regards to lost damaged packages.

§ Inspect all damaged packages and complete all necessary reports; determine salvagebility

repack and return to system flow, if possible.

§ Creates new barcodes for all packages that have an incorrect address or that have been

damaged. Performs other duties as assigned.

Education

2013 Washington State Food Worker Card

2012-2013 Brown Mackie College Tucson, AZ

§ Health and Fitness

§ Anatomy and Physiology

§ Kinesiology

§ Nutrition I

§ Medical/Biohazard certification

§ CPR Trained

2010-2011

§ Volunteer Mental Health Crisis Hotline (CVAB) Vancouver, WA

1996-1998 Clark Community College Vancouver, WA

§ Business A dministration and Computers

2004

§ Certified Flagger Clark Community College Vancouver, WA

§ Forklift driver

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