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Skill Summary

Proficient in Microsoft Office Suite

Enthusiastic team player

Ability to handle confidential or sensitive information

Exceptional verbal and written communication skills

Excellent problem solver

Efficient time management and organizational skills

Outstanding customer service and phone skills

Work Experience

Partners Pharmacy Richmond, VA

Administrative Assistant 02/2007 to 9/2015

Ensures understanding and assures compliance with regulations in the following: Employment Law; Fair Labor Standards Act; Worker's Compensation and Equal Employment Opportunity

Provides general information and assistance regarding HR and other information

Answers routine questions regarding the application of human resources policies and procedures to employees; refers questions or concerns requiring policy interpretation to corporate HR specialist or management

Provides general information and assistance on employee benefits, refers complex issues requiring interpretation to corporate HR or management

Provides information and assistance to job applicants with respect to the job search and application process; assists applicants with routine questions about job vacancies and application status; refers requests for in-depth job search assistance to recruitment specialists

Answers pharmacy main telephone line and routes calls appropriately; quickly able to ascertain needs, gather information and provide an accurate and timely response

Processes payroll transactions and enters data into appropriate systems

Prepares HR forms and letters; receives, reviews, and processes documents pertaining to new hires, benefits enrollment, and personnel actions and verifies for completeness, accuracy, and compliance with established policy and procedural requirements

Follows up with employees and department representatives as necessary to ensure resolution of problems involving incomplete, inaccurate, or non-compliant documentation

Maintains and updates documentation tracking systems and databases; ensures proper recording, approval, and disposition of all documents and invoices received, in accordance with established policies and procedural guidelines

Assist other pharmacy departments with various assignments, cycle fill, or events as assigned

Trailblazer Health Enterprises Richmond, VA

Administrative Specialist II 03/2002 to 08/2006

Maintained department organization information for each employee

Composed routine correspondence, reports and documents.

Ordered all supplies for the office

Created spreadsheets, charts, and graphs through Microsoft Excel to chart data

Managed calendar and emails using Microsoft Outlook

Coordinated staff events

Handled all administrative tasks such as, filing, telephone operation, copying and customer support

Education

Strayer University

(Midlothian, Virginia)

Bachelor in Business Administration

Minor in Human Resources

Training/Certifications/ Work Systems

Framework

Smartlinx

Oracle

Focus 2000 Security System

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