LINDA J OVERALL

***** ******** **., *******, ** *4603

Phone: 510-***-****

E-mail: acxrcq@r.postjobfree.com

Objectives

Education

B.A. History 1970 California State University Hayward

President of Insurance Professionals of Oakland a local chapter of N.A.I.W. for 2003

1980 – Fire and Casualty Agent

1990 – Life Agent

2013 and 2014 Certified to sell Medicare Advantage and Supplemental Health Ins.

Experience

Agency Producer-7/2016 to Present

Farmers Insurance Group-Phuong Le-Agent-382 E. 14th St Ste. A, San Leandro, CA

Quote new business auto, home, life and business insurance. Add and make changes to existing

Policies. Process payments, issue auto ID cards. Answer questions, contact customer service for clients and give customers claims information.

Service Representative/ Sales- 3/2016 to 6/2016

Farmers Insurance Group-Ruth Stroup-Agent-3560 Grand Ave., Oakland, CA

Answered phones, collect payments, process mail, transfer calls, answer questions, create evidences of insurance and other duties.

Cashier- 3/2014 to 5/2016

Walgreens- 2190 Shattuck Ave, Berkeley, CA)

Complete purchase transactions with a touch screen and cash register; process refunds; help customers locate items for purchase; replace and restock items on the shelves; pull products to the front of the shelves; resupply needed supplies; give excellent customer service.

Health Insurance Specialist- 4/2013 to 3/2014

1066 Contract Agent, Self Employed worked from residence

Sold Medicare Supplemental Health plans and Advantage Health plans to senior and disabled

Clients. Passed all exams and attended all seminars needed to sell the above products.

Counselled clients to determine appropriate plans for their health needs. Set-up group meeting at a senior center for prospects. Processed their applications.

Sales/Service Associate (Rehired)- 3/2011 to 4/2012

State Farm Insurance Co-Stephanie Canessa-Agent-6228 Merced Ave, Oakland, CA

Serviced existing State Farm insurance customers, developed leads, scheduled appointments,

Identified customer needs and marketed appropriate products, worked with Agent to meet

Marketing goals, sold and processed new applications. Provided prompt and courteous

Customer service. Used a customer-focused, needs-based review process to educate customers about insurance options.

Personal Lines Account Manager – 9/2010 to 12/2010

Bennett-Pryor Personnel- 311 Oak St Suite 533, Oakland, CA

Serviced personal lines accounts for various insurance Brokers with a high level of productivity.

(Jenkins Insurance Croup & Mc Dermott-Costa Insurance)

Sales/Service Associate- 6/2005 to 3/2009

State Farm Insurance Co-Stephanie Canessa-Agent-6228 Merced Ave, Oakland, CA

Serviced existing State Farm Insurance customers. Sold new policies, processed applications,

Developed leads, scheduled appointments, identified customer needs, marketed appropriate products and services, gave courteous and quick customer service and educated customers.

Personal Lines Underwriter- 9/2003 to 2/2005

World Savings Bank- 794 Davis St, San Leandro, CA

Reviewed, qualified, counter-offered or declined new business applications for loans on residential, owner and non-owner occupied properties.

Insurance Sales/Service Representative – 7/2001 to 9/2003

World Savings Insurance Agency- 794 Davis St, San Leandro, CA

Sold Homeowners,Hazard and Flood Insurance to World Savings Bank customers who had lender

Placed residential insurance. Utilized the Applied Agency Management System and other internal systems.

Personal Lines Sales Representative- 8/2000 to 5/2001

Nationwide-Allied Insurance- Ruby Barnett-Manager 440 Grand Ave Ste 450, Oakland, CA

Sold and serviced personal lines,umbrella and life insurance. Sold Farm Bureau memberships when appropriate.

Sales/Service Representative- 1/1980 to 12/1998

California State Auto Association- 380 West McArthur Blvd, Oakland, CA

General sales of all C.S.A.A. products and services through independent solicitation of new insurance and roadside service memberships. Maintained contact with existing accounts during the year upgrading various services as needed. Also sold Progressive Insurance policies to clients not eligible for CSAA auto insurance.

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