MICHAEL WILKES

Lilburn, GA ***** 678-***-****

linkedin.com/in/disambiguator acxrb9@r.postjobfree.com Scrum Master

Enthusiastic and empowering Agile team mentor

Experienced custom software professional, oiling process wheels of Agile teams to allow staff and customers to benefit from regular delivery of high-value software by creating sustainable, value- driven delivery cycle. Recognized for calming, reliable, positive and proactive approach, leading by example and taking decisive action to improve situations. Known for building quality relationships with customer liaison and multiple stakeholders, allowing for free flow of information and high trust between business community and development team.

User Stories Meeting Facilitation Mentoring & Training JIRA Administrator Business Analysis

WORK HISTORY

NESTLÉ HEALTH SCIENCE PAMLAB, Norcross, GA 2014 to 2016 Scrum Master

Facilitated reliable cycles of high-value software delivery and continuous process improvement. Scheduled and conducted all Scrum ceremonies. Supervised Quality Assurance process and staff. Monitored and reported application test coverage. Ensured process transparency and good communication.

Facilitated release planning with co-located team, remote stakeholders, and development team ensuring feasibility and enhancing project success.

Facilitated User Story estimation meetings, producing metrics, measuring team velocity and preventing over-commitment in each Sprint.

Provided business rank tools to stakeholders so product backlog can be properly ranked, ensuring development team was always working on features most important to business.

Participated in backlog grooming with product owner, ensuring features awaiting development attention are ranked by business value.

Planned for and facilitated Sprint Planning meetings, queuing work for team.

Monitored Sprint progress, using JIRA dashboard and keeping others informed.

Planned and facilitated Sprint and release retrospectives, analyzing processes, determining opportunities for improvement and selecting action-items (experiments) carried out in subsequent development cycles.

Conducted daily stand-up meetings with local development team, fostering communication and ensuring awareness of current priorities.

Helped remove impediments for the team, ranging from lack of user story clarity to inadequate testing infrastructure.

PAMLAB DEVELOPMENT, INC., Norcross, GA 2012 to 2014 Senior Business Analyst

Guided agile requirements for Scrum team and built SaaS call center and pharmacy application. Supervised Business Analysis team. Provided high quality User Stories to Development Team. Created supporting documents for complex features and workflows.

Assumed control of User Story creation and Product Backlog providing Development Team with sufficient quality stories to work on.

Eliminated wasteful duplicate knowledge management systems preventing wasted time as team members tried to find reference documents.

Elicited User Stories from end users and other stakeholders capturing authentic features and creating quality story backlog.

Managed Product Backlog helping Product Owner keep value-ranked list of work in front of development team.

Helped stakeholders and development team process continuous application feedback keeping application features on track.

Documented functional and non-functional business requirements in confluence supporting complex user stories.

Facilitated User Story estimation meetings, producing team velocity metrics. ABEL SOLUTIONS, INC., Alpharetta, GA 2010 to 2012

Senior Business Analyst

Gathered business requirements and functional designs for SharePoint projects.

Authored Project Charters and Functional Specifications, framing and controling scope of large projects.

Elicited User Stories for banking software, building up Product Backlog for development team.

Assisted with project administration and reporting, keeping transparency high for management. ADDITIONAL WORK HISTORY

DYNAMIC ANSWERS, INC. (self-employed), Atlanta, GA 15 Years Consultant

CORETECH CONSULTING GROUP, INC., Atlanta, GA

Senior Consultant

DAUGHERTY SYSTEMS, INC., Atlanta, GA

Business Area Analyst

BRANNON & TULLY, Atlanta, GA

Programmer / Analyst

IMAGE LAB SYSTEMS, Atlanta, GA

Senior Analyst

AUROTECH, INC., Denver, CO

Programmer Analyst

C&S DISTRIBUTING, Chattanooga, TN

Programmer Analyst

SYSTEMS & SOFTWARE SOLUTIONS, Chattanooga, TN

Consultant

EDUCATION

Bachelor of Science (BS), Computer Science, U.T. Chattanooga, TN o magna cum laude

TECHNOLOGIES

Languages: SQL, HTML, CSS, Javascript, Ruby on Rails, PHP Platforms: Windows, Linux

Applications: Microsoft Office, Visio, Jaspersoft

Databases: MySQL, SQL-Server, PostgreSQL

Tools: JIRA, Confluence, Wordpress

PROFESSIONAL DEVELOPMENT

Professional Scrum Master (PSM I), Scrum.org

Certified Scrum Master (CSM), Scrum Alliance

Contact this candidate