Craig S. Watson **** North Flora Ave • Kansas City, Missouri • 64155
913-***-**** • acxr5d@r.postjobfree.com
Professional Summary
Results-oriented Cisco Telecommunications Network Architect/Manager looking for an opportunity to provide strategic solutions within the networking, virtualization/cloud and IP Telephony field; who is experienced in Telecommunications Network Design and Installation, Technical Project Management, Team Leadership and Training, Network Monitoring and Management, Security Analysis, Development, Implementation, and Support, Customer and Vendor Relationship Management in multiple national large Information Technology environments.
Professional Certifications
Cisco Certified: Voice Professional (CCVP) • Security Professional (CCSP) • Design Associate (CCDA) •
Network Associate (CCNA)
Microsoft Certified Systems Engineer (MCSE)
Comptia A+ Certification
Employment History
Black & Veatch (B&V) – Overland Park, KS Dec 2011 – Nov 2016
Enterprise Solutions Architect Jan 2016 – Nov 2016
Requested to provide Enterprise Architecture expertise to Corporate’s NextGen Network Redesign effort. Primary responsibilities include technical thought leadership on network and security design for 175 global offices and project sites to ensure alignment of the CIO’s IT strategy and planning with company's business goals.
Directly involved in the development of network and security hardware, AWS and Microsoft Azure Cloud connectivity and configuration, as well as standards and guidelines that direct the selection, development, implementation and use of Information Technology within the enterprise.
Network Services Manager Dec 2011 – Jan 2016
Built and managed Network Services group of over 20 Engineers and Architects, focused on providing Network and Security Communication Master Planning and Technology Road Maps for Utility organizations across North America. Created primary service offerings, increased service revenue by 200%, and delivered various technical presentations to regional and national conferences on IP Convergence and Security Architecture best practices for Federal regulatory NERC-CIP compliance.
Alexander Open Systems (AOS) – Overland Park, KS Aug 2006 – Dec 2011
Cisco Design Architect
Recruited to perform regional pre and post sales design support focused on high-end Local and Wide Area Networks, Wireless Infrastructures, Cisco VoIP Implementations, Security and Video Surveillance strategies, and overall Product Knowledge Expert on all Cisco network solutions for Enterprise, Commercial, Education, and Public Sector accounts.
•Primary Point of Contact for all Design and Assessment Pre & Post-sales opportunities, project management and consulting activities with team members and sales staff; engineering advanced network solutions to exceed customer needs and goals.
•Increased Cisco VoIP sales and implementations by 200% and further developed Cisco Physical Security practice by 100%.
Craig S. Watson Page 2
Previous Employment Opportunities
Accenture – Kansas City, Missouri Jan 2006 - Aug 2006
Senior Network Engineer
Assigned to Interstate Bakeries Corp. account to provide network design, upgrade and optimization of all Information Technology projects and infrastructure in order to improve business communication to all 35 remote facilities.
Cerner Corporation – Kansas City, Missouri Mar 2005 - Jan 2006
Network Engineer
Responsible for the network design, circuit provisioning, maintenance, and upkeep for hospitals and healthcare institutions running Cerner software, including all security and network related hardware
Commerce BancShares, Inc. – Kansas City, Missouri Feb 2004 - Mar 2005
Network Design Engineer
Chosen as an out-of-state candidate to support LAN/WAN for leading Midwest financial institution, supporting 300 locations across Missouri, Illinois, and Kansas. Initiated new enterprise VoIP solution utilizing Cisco CallManager.
US Transportation Security Administration - Little Rock, Arkansas Sept 2002 – Feb 2004
IT Specialist / Systems Administrator
Provided IT expertise to the Federal Security Director of the US Department of Homeland Security and staff on hardware, software and network-related design, installation and support issues. Awarded US SECRET Security Clearance
Beverly Enterprises - Fort Smith, Arkansas Jan 2000 – Sept 2002
Lead Network Engineer
Led major facilities conversion project involving network design, technical specifications, solutions and support. Configured, designed, and implemented 1000 node Frame Relay network on Cisco hardware with strict QoS parameters and hardware/software compression
Procter & Gamble (P&G) - Fayetteville, Arkansas Jan 1999 – Dec 1999
Desktop Support Technician
Short-term contract to assist local business office with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software. Train and guide staff on hardware and software usage. Participated in important technological department projects and performed problem diagnosis of network and desktop environment.
Best Buy, INC. - Fort Smith, Arkansas May 1997 – Dec 1998
Computer Desktop Sales
Provided direct sales on desktop and laptop computers, peripherals, and software. Assisted customers with product selection, training, troubleshooting, and upgrade capabilities.
Education
Bachelor of Information Technology / Network Technology degree studies 96 credit hours
University of Arkansas / Capella University
CCSP/CCVP/CCNA/CCDA Bootcamp
CCNP: Building Cisco Scaleable Internetworks
ACIPT (Administering Cisco IP Telephony Solutions)
Global Knowledge: Dallas, TX
REFERENCES AVAILABLE ON REQUEST