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Customer Service Microsoft Office

Location:
United States
Posted:
December 06, 2016

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Resume:

Caprice white

**** ****** **

Houston, TX *****

acxr3i@r.postjobfree.com

832-***-****

Summary

Proven ability to offer excellent leadership, customer service and general skills in hospitality. Environment. Experienced with OPERA, FOSSE, PEOPLESOFT, MICRO and as well as MICROSOFT office.

NIGHT MANAGER, Nora Transplants Home 10/2013-PRESENT

Responsible for attending to the needs of guest as requires while maintaining the front desk task.

Balancing the Home account followed by closing the current day.

FRONT OFFICE SUPERVISOR, CANDLEWOOD SUITES 10/20011-10/2013

Assisted GM and OM with accounts receivable\ payable input DRS and prepared tax spreadsheet.

Responsible for standard front desk office and Audit task.

NIGHT AUDITOR, CANDLEWOOD SUITES 11/2009-10/2011

Responsible for Audit task, Front office as well as posted incoming checks to accurate accounts as need.

Maintain payment records and reconcile vendor statement.

HOUSEKEEPING SUPERVISOR, CANDLEWOOD SUITES 08/2008-10/2009

Responsible for housekeeping staff to be sure Quality Controls were met. Place order for housekeeper department.

ROOM SUPERVISOR, HOTEL DEREK 01/2006-07/2007

Assisted with laundry make sure rooms was clean and turn over and timely matter.

NIGHT AUDITOR, MARRIOT COURTYARD 05/1999-08/2005

Responsible for all house account group master and Direct Bill accounts and Pre-authorized and zero out unpaid bills. Duties also include posting room charge and balancing hotels accounts following by closing the current day’s business and reopening the house, room accounts for next business day.

Education

John McDonough Senior High 08/1990/-05/1994

Delgado Community College 05/1996- 01/1998

Training

Principles of Management

Planning and Organizational Skills

Communication

Frontline Leadership



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