Caprice white
Houston, TX *****
acxr3i@r.postjobfree.com
Summary
Proven ability to offer excellent leadership, customer service and general skills in hospitality. Environment. Experienced with OPERA, FOSSE, PEOPLESOFT, MICRO and as well as MICROSOFT office.
NIGHT MANAGER, Nora Transplants Home 10/2013-PRESENT
Responsible for attending to the needs of guest as requires while maintaining the front desk task.
Balancing the Home account followed by closing the current day.
FRONT OFFICE SUPERVISOR, CANDLEWOOD SUITES 10/20011-10/2013
Assisted GM and OM with accounts receivable\ payable input DRS and prepared tax spreadsheet.
Responsible for standard front desk office and Audit task.
NIGHT AUDITOR, CANDLEWOOD SUITES 11/2009-10/2011
Responsible for Audit task, Front office as well as posted incoming checks to accurate accounts as need.
Maintain payment records and reconcile vendor statement.
HOUSEKEEPING SUPERVISOR, CANDLEWOOD SUITES 08/2008-10/2009
Responsible for housekeeping staff to be sure Quality Controls were met. Place order for housekeeper department.
ROOM SUPERVISOR, HOTEL DEREK 01/2006-07/2007
Assisted with laundry make sure rooms was clean and turn over and timely matter.
NIGHT AUDITOR, MARRIOT COURTYARD 05/1999-08/2005
Responsible for all house account group master and Direct Bill accounts and Pre-authorized and zero out unpaid bills. Duties also include posting room charge and balancing hotels accounts following by closing the current day’s business and reopening the house, room accounts for next business day.
Education
John McDonough Senior High 08/1990/-05/1994
Delgado Community College 05/1996- 01/1998
Training
Principles of Management
Planning and Organizational Skills
Communication
Frontline Leadership