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Data Entry Customer Service

Location:
Venus, TX
Posted:
December 05, 2016

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Resume:

April Kingsborough

Email: acxr17@r.postjobfree.com

***** ******** *****

Venus, TX 76084 Cell 817-***-****

SUMMARY OF QUALIFICATIONS

Energetic, dependable, hard working, organized, and results oriented. Strong communication skills, and evaluate customer needs to build strong customer relationships. Always presents a friendly and helpful attitude to provide customers a rewarding experience. Conduct training sessions for new employees. Fast to learner to new processes and tools, very dependable.

EDUCATION

Associate Degree in Digital Graphic Art

Remington College, Fort Worth, TX - May 2003

TECHNICAL SKILLS

Extremely proficient with personal computers and software in a Windows environment.

Skillful in the following software: Microsoft Office Power Point, Excel, Word, Flash, Freehand, Dream Weaver, Html, PageMaker, Photoshop, Illustrator, Quark express, PC & Mac Versions, SAP R/3, Ariba e-Buyer, and Microsoft Outlook

Utilizes many of the above software on a regular basis and learns new software packages quickly

WORK EXPERIENCE

Manpower/JP Morgan Chase-Lewisville, TX Oct 2015-Nov 2015

Scanning/Data Entry/Extraction Clerk Feb 2016-Sept 2016

Key data into a computer terminal retrieve information and update files

Double check your own work to ensure accuracy and completeness of all data recorded

Prioritize work at the highest level

Compare and verify data capture and data represented on the screen

Identity errors and correct any errors in data and escalate to supervisor

Strong attention to detail

Ability to use an image scanner and document encoding

Ability to work in high volume production environment

Prepare batches of work by extracting checks and remittances from envelopes

Maintains site productivity and quality standards

Prologistix/Pathway-Grand Prairie, TX May 2015-Aug 2015

Encoder

Scan various size packages using tracking systems such as Encoding and Amp

Scan labels; operate a hand or foot activated barcode or optical character reader

Enter partial address information if/when a label cannot be scanned

Maintain encoding station: conduct initial set up, change labels and break-down at the end of shift

Report production or quality issues to Supervisor, Quality Control and/or Lead

Duties may include reassignment to alternate operational areas as business needs require

Helps out with different staging areas

Recognize and identify and the addresses and zip codes

Essential duties are not necessarily exhaustive and may be supplemented or otherwise revised by DHL at its sole discretion

Constantly operate a scanner and/or enter data to prepare mail and parcels

Inspect, examine and observe mail and labels for obvious product defects

Interface with other employees in the same department on a regular basis

April Kingsborough

Email: acxr17@r.postjobfree.com

11208 McKinley Drive

Venus, TX 76084 Cell 817-***-****

Nokia/Microsoft-Sodexo-Irving, TX Feb 2013- Jan 2015

Mailroom Lead

USPS mail delivery & pick up

Internal deliveries within the client office building

Overnight Express Carrier (Fed Ex, DHL, UPS, etc.) activities, both inbound and outbound

International and Domestic shipments

Assisting Sodexo facilities staff, as needed and Other duties as assigned by Sodexo management

Maintaining a secure work environment (doors locked, etc.).

Loading dock activities (shipping & receiving), including computer entry

Moving boxes, crates, and deliveries within office area as needed

Interfaces with All members of Nokia/Microsoft staff

Employees and other outside general inquiries in-person or via phone calls

Operating mail and material handling equipment, telephone, photocopier, or computer

The Fireman Fund-The Millennium Group-Dallas, TX Dec 2012- Feb 2013

File Clerk

Indexing daily mail to determine handling staff and forward accordingly

Purge Files

Process and forward daily mail via electronic file system

Filing of customer files on a daily basis both hard copy and electronic

Responsible for maintaining assigned file section

Ability to learn file room system to be able to locate files as needed by customer

Ensure the highest levels of customer care

Ensure safety and security procedures are followed at all times

Nokia -The Millennium Group Inc– Irving, TX Dec 2009 -Dec 2012

Mailroom Clerk/ SAP R/3 Data Entry Specialist Supporting Nokia, Inc

Ship and receive packages for internal customers using Federal Express, DHL, and UPS systems

Validate and label incoming packages from various carriers and vendors using Econnect Trak

Answer phones and emails pertaining to internal customer shipping and receiving needs

Enter and receive purchase orders into Ariba e-Buyer or SAP R/3 system

Alert Nokia purchasing department concerning problems with incoming goods

Sort, code, and meter post office mail

Run daily purchase order reports, and publish to upper management

Deliver internal office mail and packages

Responsible for ordering department office supplies

Training new mail room employees

Nokia-OCE Business Service – Irving, TX Feb 2005-Dec 2009

Mailroom Clerk/ SAP R/3 Data Entry Specialist Supporting Nokia, Inc

Ship and receive packages for internal customers using Federal Express, DHL, and UPS systems

Validate and label incoming packages from various carriers and vendors using Star Receiver

Answer phones and emails pertaining to internal customer shipping and receiving needs

Enter and receive purchase orders into Ariba e-Buyer or SAP R/3 system

Alert Nokia purchasing department concerning problems with incoming goods

Sort, code, and meter post office mail

Run daily purchase order reports, and publish to upper management

Deliver internal office mail and packages

Responsible for ordering department office supplies

Training new mail room employees

April Kingsborough

Email: acxr17@r.postjobfree.com

11208 McKinley Drive

Venus, TX 76084 Cell 817-***-****

Cracker Barrel – Arlington, TX May 2004 - Jan 2005

Cashier

Operate restaurant cash register

Provide good customer service to all clients and co-workers

Manned phone reservations, or customer’s general questions

REFERENCES AVAILABLE UPON REQUEST



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