JANESE MARIE PARKER
**** ******** ****, *********** ** 20748 202-***-**** acxr04@r.postjobfree.com EDUCATION
Morgan State College (Baltimore MD)
May 2010
Bachelor Business Administration
• Jim Henson Performing Arts of Music
Northwestern High School (Hyattsville MD)
June 2006
General Studies
PROFESSIONAL EXPERIENCE
Holy Cross Sanctuary
August 2015 – Present
Patient Help Aide (August 2015 – Present)
Burtonsville, MD
o Volunteer to help elderly patients when needed.
o Activities; Communication; Care
Rogers Logistics Inc.
June 2012 – July 2015
Office Assistant
Washington, DC
o Handled incoming phone calls.
o Responsible for scheduling security personnel, record keeping and time management.
o Performed various administrative duties to assist the human resources team.
o Composed and produced business correspondences, reports and related information.
o Reviewed inventory and places orders as needed, as authorized. o Ensured confidentiality and controls access to sensitive information, such as staff personnel files and records.
o Responded to inquiries and requests for information requiring knowledge of departmental and company policies and procedures. o Served as an internal resource to administrators or staff on departmental and company policies, issues and procedures. o Maintained a working knowledge of company policy and procedures. Dr. Sue Medical Practice
December 2009 – May 2012
Registration In-Take Specialist
Rockville,
MD
o Provided outstanding customer service to all of our patients. o Educated potential patients about evaluation appointment, treatment process and insurance process.
o Patient registration, appointment scheduling and o handling of all intake calls for 25 clinics across the US. o Conducted outgoing patient referral calls for 25 clinics across the US. o Distributed incoming corporate calls appropriately. o Identified potential conflicts or other trends with the schedule for each clinic location.
o Scanned communication from doctors and insurance o companies into practice management software.
o Accurately verify benefits and eligibility to ensure families can make an informed decision in
regards to their cost associated with treatment.
o Researched, reviewed and effectively document benefits and eligibility within our system.
Melds Starts Evening Program
February 2007 – September 2009
Recruiter
Washington, DC
o Assisted to Senior Attorney at a firm concentrating on wills, estates, and trusts.
o Reviewed, drafted and edited wills, trusts, deeds, and other legal documents.
o Assisted with communications with clients, courts, financial institutions, and counsel.
o Participated in meetings with clients and assessment of client needs. o Reorganized system for storing client documents. o Performed research as required.
OTHER EXPERIENCE
FEMA- Volunteered
Hurricane Sandy NYC (2012)
Hyattsville, MD
o Handled the emergency hotline with assisting people with the needed assistance.
o Confirmed Insurance Policy for victims whom residence was damaged. o Help People find shelter and help support for people who needed help. o Calmed People who were in a position where she/he was suffering from Hurricane Sandy damages and the aftermath.
Interest and Activities:
Boys and Girls Club
Mentor (September 2013-Present)
SKILLS
o Proficient in Microsoft Office (Word, Excel, PowerPoint, Presentation), Filing, Scanning, Faxing, Data Entry, Time Management skills. o Team oriented, strong attention to detail, quantitative and analytical thinker, and strong communication skills.