Post Job Free

Resume

Sign in

Service Engineer

Location:
Chicago, IL
Salary:
60000
Posted:
December 02, 2016

Contact this candidate

Resume:

RESUME

ABDUL REHMAN QURESHI

Mob: +1-872-***-****

Email: acxquy@r.postjobfree.com

acxquy@r.postjobfree.com

JOB PROFILE:

Worked as a Field Service Engineer with ATTIEH MEDICO Al Khobar, Saudi Arabia since April 2003 till Feb 2016. Company deals in medical and laboratory equipment’s. I was taking care of PHILIPS Gamma Camera, SPECT CT, PET CT (Nuclear Medicine), X-Ray, Ultrasound, etc.

ESSENTIAL RESPONSIBILITIES:

Troubleshooting, installation, maintenance and service on designated equipment’s.

Service as a second level escalation point for service issues for designated modalities.

Maintaining daily communication with Client Service Engineer, where applicable, and customers directly to ensure resolution and proper follow-up, leading to customer satisfaction.

Sharing knowledge and coaching other members of Service team on an on-going basis.

Support the business to achieve product serviceability and reliability, quality trend analysis, productivity program input and execution, national modality program implementation and new product introduction support.

Providing remote and on-site technical support to CSEs and Customers.

Working closely with region and national support to define and support implementation of corrective action plans to resolve customer issues in a timely manner.

Drive the businesses Material and Purchased Service cost improvement initiatives for assigned modalities.

Leading Installation activities within assigned area, ensuring safety and quality measures are taken.

Completing on-time and accurate Preventative Maintenance and Field Modification Instruction as needed.

Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts and managing cycle times.

INSTALLATIONS:

-PRECEDENCE SPECT CT, SKYLIGHT Gamma camera at KFSH - Dammam.

-FORTE Gamma camera at ALMANA General Hospital - Dammam.

-BRIGHT VIEW Gamma camera at Saud Al Babtain Cardiac Center - Dammam.

-FORTE Gamma camera at King Abdul Aziz National Guard Hospital - Al Hassa

-CARDIO MD III, dedicated cardiac camera at Prince Sultan Cardiac Centre - Al Hassa

-FORTE Gamma camera at Al Fanateer Hospital, Royal Commission - Jubail

-SKYLIGHT Gamma camera at National Guard Hospital - Riyadh

-SKYLIGHT gamma camera at King Fahd Military Hospital - Riyadh

-BRIGHT VIEW XCT at Qasim General Hospital, Qasim

Worked as Electro medical technician with REZAYAT COMPANY LTD, Al Khobar, Saudi Arabia from June 1996 to Feb 2001. This company had maintenance contract with (ARAMCO) hospitals. I was based in Al Hassa ARAMCO Hospital.

ESSENTIAL RESPONSIBILITIES:

Troubleshooting, installation, maintenance and service on designated equipment’s.

Maintaining daily communication with hospital different department. Providing onsite technical support to hospital.

Worked as Service Engineer with VIJAY LAXMI SALES CORPORATION, Jaipur, India from May 1992 to May 1996. This company was dealing in medical, surgical and laboratory equipment’s and instruments.

PROFESSIONAL QUALIFICATIONS:

B Tech Electrical Engineering from Rivers Bank University, United States of America, 2013.

Engineering in Electronics and Telecommunication from JAMIA MILLIA ISLAMIA University, New Delhi, India, 1995.

ACADEMIC QUALIFICATIONS:

Senior Secondary School from JAMIA MILLIA ISLAMIA University, New Delhi, India.

Higher Secondary School from JAMIA MILLIA ISLAMIA University, New Delhi, India.

TECHNICAL TRAININGS:

Philips Medical System (PMS), Holland for Gamma Camera (Nuclear Medicine).

PCK Medical System, Turkey for Lithotripsy.

BK Medical System, Jeddah for Ultrasound Scanner.

BK Medical System, Copenhagen, Denmark for Ultrasound Scanner.

Mindray Medical System, Jeddah for Ultrasound Scanner.

SEMINARS:

Attended several seminars based on Nuclear Medicine, and IVF in KSA and Abroad.

PERSONAL DETAILS:

Date of birth:20/01/1970.

Passport No. : Z2133015

Nationality: Indian

Marital Status: Married, Two Kids

Having valid Saudi Arabia driving licence.

ABDUL REHMAN QURESHI

2325 West Morse Ave

Chicago, IL 60645

Cell: +1-872-***-****



Contact this candidate