Experienced HR Professional ® Extremely Organized

Advanced Team Builder ® Enthusiastic Change Leader

Dynamic Communicator ® Customer Focused Salesmen

Professional Experience

LIFETIME FITNESS Las Vegas, NV

Outdoor Cycle Lead, May 2015- Present

As a Part time Coach, Mentor, Motivator and teacher as an outdoor cycle lead with Lifetime Fitness (The Healthy Way of Life Company) I am honored to work alongside cyclist and help them to achieve their health and fitness goals.

HOSTS LAS VEGAS Las Vegas, NV

Account Executive, May 2015- April 2016

Exceptional interpersonal time management and negotiation skills to create corporate events ranging from 2 guests to 300,000. Maintained high level of communication with clients to foster win-win relationships. Results-oriented Sales Account Executive focused on maximizing sales by managing all accounts systematically and logically. Committed to ideals of consistency and dedication in order to build the most successful business partnerships. Regularly adapt to fast-paced environments.

Developed and nurture relationships with key decision makers in the Hotel Industry.

Responsible for making clients company meeting, corporate events and incentive trips come to life by creating, designing and implementing client ideas and requests.

Negotiated rates with vendors to adhere within client budget constraints for their events.

Answered customers' questions about event prices, availability, uses and terms.

Delivered exceptional account service to strengthen customer loyalty by being available 24/7.

Monitored market conditions and competitor activity and adjusted account sales approach to address latest market developments.

WALGREENS Las Vegas, NV

District Operations Trainer, April 2014- April 2015

Served as the main Human Resources person for staff in a 31 store district located in North Las Vegas and Reno, Nevada. Actively and effectively collaborated with store and pharmacy operations management as well as human resources to ensure operation objectives were met. Utilized my communication skills to find ways to motivate my trainees with dynamic training programs to build excitement around enterprise initiatives. Possess in-depth knowledge of a wide variety of learning platforms such as web-based, in-person, and video conferencing. Regularly traveled throughout district to ensure stores were compliant.

Proactively identified training needs based on store observation and feedback from District Manager and Pharmacy Supervisor.

Administered systems training for all drugstore and district office employees within assigned district with over 500 employees.

Coordinated all HR Related tasks, goals and discoveries with the District Manager, Pharmacy Manager and Human Resources Talent Manager to ensure we all had common goals.

Ensured knowledge transfer and behavior adoption by employees, store and pharmacy managers of key company initiatives by measuring metrics and in-store visits to all 31 stores.

Spearheaded Medicare Part D Initiative creating a new enhanced KPI tool for goals and store metrics in meeting their objectives.

BLEECHER INSURANCE AGENCY & MARK A BRANDON AGENCY Las Vegas, NV

Licensed Sales Agent, June 2012- March 2014

Customer Service Representative, Lead Sales Agent on all personal lines of insurance and commercial insurance.

Facilitated annual reviews with existing clients to assess insurance needs and educate in accordance with life changes.

Trained both temporary employees and new hires.

Managed customer service on a large book of existing client’s with over 2500 households.

GILSTRAP CHIROPRACTIC CLINIC & CARE CHIROPRACTIC CLINIC Sand Springs, OK

Office Manager, May 2010- March 2012

Oversaw all daily office operations for two high paced office locations, hired and trained staff, managed daily agenda, AR/AP, filed and billed insurance, managed third party claims, scheduled appointments and administered patient therapy.

Operated all billing systems and updated all patient files daily.

Placed all orders for supplies and medications.

Admitted patients and administered therapy treatments to up to 50 patients per day.

Built professional rapport and discussed all patient options for billing and treatment plans.

STATE FARM INSURANCE Tulsa, OK

Claim Processor & Imaging Processor, June 2005- April 2010

Provided timely, accurate and quality customer service to help policy holders recover their property and restore their home back to pre-loss condition.

Leadership experience in training fellow co-workers in new computer systems and imaging systems.

Property and Casualty Insurance Licensing for five states.

Catastrophe experience working with hurricane, tornado and flood victims.

Created new labeling format and developed training team used by the region.

Education & Certifications

OKLAHOMA HEALTH ACADEMY Tulsa, OK; TULSA COMMUNITY COLLEGE Tulsa, OK

License/Memberships:

Pharmacy Technician Certification 5/15-5/18

Resident Producer License 8/12-9/18

The Well Armed Women Las Vegas Chapter

Toastmasters International (International affiliated public speaking organization)

Technical Proficiencies:

Microsoft: Word, Works, Excel and PowerPoint, Med iSOFT, Lytec, QuickBooks, Insurance operating systems, ordering systems, InterCom Plus, multiscreen operating systems, SIMS, Viper and Salesforce

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