Wendy Ratliff
Dallas, Tx.
acxqt2@r.postjobfree.com
WORK EXPERIENCE
McCann Technical and Business College -February 2015 – September 2016
Instructor-
Lecture and teach students on Massage Theory and Techniques,
Help Students with Community Services
Oversee students with Clinics
Instruct students using Demo's and hands on techniques.
Massage Envy – April 2015 – February 2016
Massage Therapist-
Conferred with clients about their medical histories and any problems with stress and/or pain
Developed and proposed client treatment plans that specify which types of massage are to be used
Consulted with other health care professionals such as physiotherapists, chiropractors, physicians and psychologists in order to develop treatment plans for clients.
Maintained treatment records.
Billed insurance for medical massage treatments
A Good Home Care Service - November 2012-October 2014
Administrative Assistant-Answer phone, take messages. Log in direct service workers when they call in. Accept and calculate time on time sheet, enter time into system for payroll. Update data in database for new and old clients. Fax, copy, file or purge files, Assist with staffing, Accept and review applications. Open and close office. Sort mail. Write up critical incident reports. Up keep of admins, and discharged clients. Assist with staffing. Audit client and employee books, run background checks, and Plan of Cares on clients.
Davenport Family Dental Clinic - September 2012 – September 2012
80 Hours of Externship
Greeted clients as they arrived for their appointments; calculated Medicaid Remittance Advice ledger and collect payments
Libby Glass, Shreveport, LA – March 2010 – September 2011
Selector Packer
Selected and inspected glassware after production
Ensured a clean work area and follow all safety rules and regulations
Hands of Peace, Shreveport, LA – June 2009 – November 2009
Licensed Massage Therapist
Conferred with clients about their medical histories and any problems with stress and/or pain
Developed and proposed client treatment plans that specify which types of massage are to be used
Consulted with other health care professionals such as physiotherapists, chiropractors, physicians and psychologists in order to develop treatment plans for clients.
Maintained treatment records.
Billed insurance for medical massage treatments
Small Business Interchange Shreveport, La August 2002 -September 2006
Order Picker/Dock Worker, Team Leader
Pick parts using electric tugger, and stage then in proper locating to be shipped over to General Motors to build the Colorado Truck and Hummer 3
Stock shelves, load and unload trailers using electric fork lift.
Train New Employees
Clean up and dispose of cardboard
Hardware Distribution Center, Shreveport, La August 2001 – August 2002
Order Picker
Pull parts from pick sheet, load picked parts on the conveyer.
Inventory Checks
Data entry
EDUCATION
Remington College-Shreveport, LA
Medical Billing and Coding Diploma November 2012
Blue Cliff College- Shreveport, LA
Massage Therapy Certification December 2008
CERTIFICATION AND TRAINING
HIPAA, OSHA
Licensed Massage Therapist
PROFESSIONAL MEMBERSHIP
American Academy of Professional Coders
National Vocation Honor Society
SKILLS
Swedish Massage
Deep Tissue Massage
Shiatzu Massage
Chair Massage
Sports Massage
Advanced Medical Massage
Hot Stone Massage
Chinese Herbal Foot Bath
Geriatric Massage
Infant Massage
Aromatherapy
MediSoft
Post Patient Charges and Payments
ICD-9 / CPT-4 / HCPCS Coding
Medical Records
Medical Terminology
Microsoft Word, Excel, PowerPoint
Electronic Insurance Filing
Electronic Health Records
Insurance eligibility verification
EOBs
Accounts Payable/Receivable
CMS-1500 billing forms
Document Scanning
Physicians Current Procedural Terminology (CPT) & HCPCS
Anatomy and Physiology
Familiar with Medicare/Medicaid forms and policies
Customer Service