NASSER SALMANZADEH, MBA
Professional Summary
Accomplished leader with exceptional problem-solving skills and extensive experience in operations change management, P&L accountability, team leadership, and training. Strategic leader with a successful background in building and leading top preforming teams focused on exceeding goals in the area of strategic alliances, business development, sales, marketing and career development. Recognized as a creative, analytical, cross-functional team leader with excellent hands-on management style and communication skills.
Management Snapshot
Process Optimization
Team leadership
Staff Development
Policy Implementation
Vendor Management
Cost Control
Quality Assurance
Risk Management
Negotiation
Lean Management
Inventory management
Effective Communication
Skills
Project Management
Commercial awareness & business acumen.
Experience of working in multi-vendor environments.
Superb conflict management and prioritization skills.
Manage technical process and resolve technical issues.
Excellent documentation & report writing skills.
Experience of managing change within CRM, Marketing and Finance systems.
Demonstrated ability to work with and support cross-functional project teams.
Ability to manage multiple projects simultaneously and under pressure.
Strong attention to detail and focus on task completion.
Technical and Software
Networking
Programming
Operating systems including Microsoft, Linux and apple
Databasing
Microsoft Project
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
SharePoint
Cognos Business Intelligence(BI)
AutoCAD
EWB
VMWare
AdAstra
LMS (Moodle, Canvas)
Work History
Curriculum & Implementation Manager October 2016 – Present
Interactive College of Technology – Chamblee, GA
Develop and maintain detail course folio, lesson plans, course Skeleton and daily activities..
Develop and maintain courses for synchronous online LMS model delivery.
Director July 2007-September 2016
ITT ESI – Kennesaw, GA
Increased profit by 250% in 2 years by cultivating a customer-focused culture.
Managed a $10M budget.
P&L responsibility and monitored expenditure and progress against plan.
Reduced and controlled company expenses by managing the inventory and resources.
Improved the product development process by incorporating design for Six Sigma.
Prepared budget, forecast and other performance reports.
Exceeded sales goals by at least 125% for 8 consecutive quarters.
Planned and conducted frequent staff trainings with the focus on Customer Satisfaction, Quality and Compliance.
Held quarterly Operational Reviews to gauge progress.
Initiated and managed frequent community reputation development activities.
Improved staff retention by 200% in 5 years.
Improved campus ranking from 112th to 1st in less than 2 years.
Dean March 2003-July 2007
ITT ESI – Duluth, GA
Managed up to 40 employees.
Developed and implemented curriculum for IT, Electronic and CAD programs.
Hired and trained managers and instructors.
Implemented a mentoring program to promote customer satisfaction.
Decreased student attrition by 3%.
Planned and conducted quarterly In-service and trainings with the focus on Customer Satisfaction, Quality and Compliance.
Initiated and managed community partnerships.
Led Program Advisory Committee meetings bi-annually.
Quarterly observation of faculty and staff.
Developed and managed a highly functional tutoring program consisted of faculty, staff and students.
Initiated and sustained club chapters.
Chair of Information Technology (IT) August 1998-March 2003
ITT ESI – Birmingham, AL
Managed up to 25 employees.
Established the new Computer Networking Systems Technology (CNST).
Developed and implemented curriculum for IT programs.
Hired and trained facilitators and instructors.
Maintained the Local Computer Network.
Taught IT related courses
Increased census to a peak of 350 students.
Initiated and managed community partnerships.
Led Program Advisory Committee meetings bi-annually.
Quarterly observation of faculty and staff.
Initiated and sustained club chapters.
Instructor August 1995- August 1995
ITT ESI – Birmingham, AL
Taught Electronic Technology course
Taught Mathematics and physics courses
Taught AutoCAD courses
Taught Management courses
Electrical Engineer January 1998-January 2000
Hendon Engineering Associates – Vestavia, AL
Design Electrical plans for state, county, city and private water sewer plants.
Designed Power distribution, Instrumentation, Lighting and Surge protection systems.
Drafted AutoCAD drawings of the plans.
Implemented a clear and concise contingency plan for the Y2K bug.
Trained drafters on AutoCAD.
Education
Master of Business Administration (MBA), Nova Southeastern University, Ft. Lauderdale, FL.
Bachelors of Electrical Engineering (BSEE), University of Alabama in Huntsville, Huntsville, AL.
Accomplishments
Received the Prestigious Quality Award in 2009 (Ranked #1 in the country)
Director of the District in 2011 and 2014
Dean of the District in 2004 and 2006
Instructor of the District in 1996 and 1998
Memberships
Technology Association of Georgia (TAG)
Institute of Electrical and Electronics Engineers (IEEE)