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Customer Service Graphic Designer

Location:
The Colony, TX
Posted:
December 02, 2016

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Resume:

Corey Deon Russell

**** ******** **.

Colony, TX 75056

214-***-****

acxqmx@r.postjobfree.com

Qualifications:

Ability to quickly assess situations, develop alternatives and propose solutions that drive business results.

Proven ability to develop and design creative and compelling visual communication material

Respectable understanding of Adobe Photoshop, Illustrator, InDesign

Advance knowledge of Microsoft Office Software with emphasis on Excel, Power Point, Word

Proficient SAP and Oracle user as it relates to accounting and purchasing task.

Understanding of HTML/CSS

Experience as a UI/Designer.

Design Experience

Graphic Designer Freelancer (7 year experience)

Trusted with the creations and development of marketing, advertisement material necessary to assure that business goals are successfully met in a timely manner for clients. Proven eye for creating and designing concepts of multiple types of industries and projects including: logos, promotional and advertising material, product packaging, Typography.

Professional Experience:

Database Analyst- Aloe Vera of America, Garland, TX (Jan 2015 – present)

Daily responsibilities include creating and maintaining product info for more than 30 countries. Appointed the responsibility of updating pricing levels per country as needed for all new and existing products. Reporting weekly activity as it relates to products registration globally to VP and upper management. Assist management with special projects including, invoice formatting using Excel spreadsheets and assuring that all label artwork and invoices reflect the correct content information.

Inventory Management/Repair Tech - Safelite, Lewisville, TX (July 2014- present)

Responsible for assisting management with the ordering and managing of warehouse products including; windshields, moldings, and various chemicals needed for windshield repairs. Daily duties also consist of windshield repairs, customer service, and PO tracking.

Purchasing Associate – TPM - Safety-Kleen, Richardson, TX (Sept 2012-Aug 2013)

Provided analysis of disposal projects as it relates to cost and revenue to be reviewed by Disposal Director, Business and Branch Managers. Reviewed vendor contracts and analyzed project request for proper vendor sources. Assisted with coordinating delivery schedules, provided order information, resolved invoice, PO discrepancies and checked goods receipts. Responsible for PO creations related to service provided by vendors. Worked closely with AP department and performed weekly reports to assess all open orders and PO aging to insure billing terms were not exceeded and vendor payments were processed in a timely manner. Managed and provided weekly budget sheets for suppliers.

Customer Accountant – Safety-Kleen, Dallas, TX (Dec 2002 – Sept 2012)

Point of contact for Safety-Kleen branches and customer base within the Southern and Western region as it relates to reconciliations to assure customer satisfaction and proper AR solution. Communication point for customers related to request for documentation; such as W-9, invoices, and statement of accounts. Responsible for providing customers with aging reports using Excel to reflect monthly, quarterly, annual updates to the customer’s accounts. Assisted AP and other billing departments with the processing of credit card, check payments.

Major contributions and accomplishments include:

Successfully assisted Marketing and Billing Department with building a dependable billing process

Directly involved in the reconstruction and design of customer invoices.

Associate Graphic Designer– Better Laser Copies, Dallas, TX (May 2000 – Nov 2002)

Assisted in the creative direction of all business material including; logo design, letterhead, advertisement and promotional material. Deeply involved in the design and printing process for all Better Laser Copies customers. Interacted with new and potential clients on concepts and getting them approved.

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Customer Implementation Rep. – Allegiance Telecom, Dallas, Texas (Oct.1999-Oct. 2001)

Accountable for the implementation of data provided by LEC to insure proper connectivity and billing for business customers were meet with accuracy. Responsible for properly updating, tracking and completing customer projects within an assigned territory to balance customer satisfaction and territory performance.

Major contributions and accomplishments include:

Identified, evaluated, and responded proactively to external market demands, sales needs, and competitive information to ensure effective implementation of the BLC Corporation marketing model.

Provided account support by gathering market assessment, segmentation, customer satisfaction and competitive positioning strategies that lead to an 18% increase in new client account acquisitions.

Computer Skills:

Microsoft 2010 (Word, Excel, Power Point, and Publisher)

Adobe Photoshop, Illustrator, Dreamweaver, InDesign, Adobe Premier

HTML

SAP

People Soft/Oracle

Mac / PC user

Education:

Brookhaven Community College – Visual Communications



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