Shah Jahangir

Phone : 718-***-**** Status : US Citizen Email :acxqif@r.postjobfree.com

OBJECTIVE

Over (6+) years of experience and Seeking for a challenging position as a SoftwareTester/QA Engineer in both

Client/Server and Web Environment where I can utilize my strong academic, analytical and testing skills.

Where I can help a company to grow & grow myself within the company.

SUMMARY OF QUALIFICATIONS

Over 6 years of experience as Manual/Automation Engineer and Quality Assurance Analyst in Web

based and Client/Server applications.

Experienced in financial Domain.

Strong knowledge in all phases of Software Development Lifecycle (SDLC), Test and Defect life Cycle,

Business requirement Analysis and different QA Methodologies Agile/ Scrum And Waterfall.

Experienced in Automation Testing using Quick Test Professional (QTP) / UFT in development,

maintenance and execution of automation scripts.

Experienced in developing Test Plan, Test cases, Test Scripts, Test reports and Documentation, Test data

preparation, Test Environment setup, Test execution and Analysis for both Manual and Automated test.

Experienced in Functional Testing, Regression, Integration, Acceptance (UAT), Negative, Black box,

Smoke, System Testing, Infrastructure Testing, System testing, End to end testing,IDM testing, Executed

the IVR Test casese .

Expert in ALM/Quality Center (QC) and JIRA for Reporting bugs, Tracking bugs and verifying bug

fixes.

Strong SQL, developing database queries for Backend Testing, in-depth Knowledge of Oracle and SQL

Server, resolved Database Performance issues.

Expertise in Performance Testing (Load Testing, Stress Testing, Data Volumes Testing), Security Testing

(Authorization Testing, Access Control Testing and Encryption and Decryption).

Experience in Financial Domain, Insurance and Banking Domain and Retail Domains.

Identified training requirements and organized internal training sessions and mentor by motivating the

team.

Ensured the timely delivery of different testing milestones with Batch Testing, Key word driven testing,

Hybrid testing and data driven testing very efficiently and effectively.

Work closely with Project Manager, Business Analyst and software development team to reproduce and

debug issues.

Attended review meetings and Quality Control board meeting for continuous improvement of Software

Quality.

Highly efficient in Complex, Agile, IT Accelerate V, Dynamic, Onshore-Offshore Project environments.

Excellent Communication and Presentation skills, Self-starter, Quick learner, Motivated Team player,

ability to work independently and in a fast paced environment.

TECHNICAL SKILLS

O/S: Windows 95/98/2000, XP Pro, Windows 7 Enterprise, Unix.

Languages Tested: VB, .Net, JAVA, C, SQL, HTML.

Web Technologies: Java, J2EE,.Net, VBScript, JavaScript, XML, HTML, Web

services,

Test Tools: QTP (9.5,10.0,11.0), LoadRunner(9.5,11.51), ALM/HP Quality Center

(9.2,9.5,10.0)

Bug Reporting: HP Quality Center, JIRA.

Databases: Oracle 9i/10g/11g, MS-SQL Server, SQL.

Other Tools: Use Case, XML Schemas, TOAD, SOUP UI,.

PROFESSIONAL EXPERIENCE

State Farm, Washington DC Sept, 2015- Present

Software Tester Engineer

Summary: Web based application for the members who can take advantage through this website. Member able

to received and sent information through this website such as, Check their claim status, Select or change their

primary care physician or dentist, View and print current eligibility information, Request ID cards, Contact

Member Services

Responsibilities:

Participated in all phases of Software Development Life Cycle. Analyzed business scenarios and

developed Test Plan and Test Cases. Interacted with Business analysts to discuss and understand the

requirements.

Performed Manual and Automation testing.

Verified and Validated the Automated Test scripts.

Performed Smoke, Functional, Integration, System, Backend and Regression testing for new builds.

Logged defects in ALM/Quality Center and retested once they are fixed.

Reviewed and updated the test plan, test cases for new releases and tracked the defects using Quality

Center (QC).

Attended Walkthrough Meetings with the project lead and Manager.

Developed Requirement traceability matrix (RTM).

Developed regression test scripts using QTP/UFT, and various features of QTP/UFT like Check points,

Synchronization points, parameters (data driven tests), Recovery Scenarios, and Debugging are used.

Executed SQL queries for database verification / back end testing, and developed SQL queries against

database to prepare test data.

Validated Graphical user interface (GUI) and Back End testing process by developing strong SQL script

to validate data and test set up data.

Participated in daily team meetings, conference calls to resolve the defects and update the status to

Manager. Coordinate with developers, Business analyst and other team members to resolve issues.

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Environment: Window XP, SQL Server, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook),

UNIX, Java, Quality Center/ALM, QTP/UFT.

PNC Bank, Cleveland, Ohio Jan, 2013 -Sep, 2015

Software Test Engineer

Summary: PNC Bank is a diversified financial services company that provides a broad range of banking. The

web application was developed for allowing account holders to perform on-line transactions like accessing

personal Accounts, Transfer Funds (between accounts), Pay Bills, Checking Balances, detailed transaction

reports and business solutions like International Trade, Foreign Exchange and International Corporate Banking.

The application updates the account details of the account holders daily activity and automatically prints

monthly statement

Responsibilities:

Involved in (SDLC), STLC, Testing Methodologies, Techniques, testing documentation and

implementation in all phases for the entire project from End-To-End.

Create, Execute and maintained over 900 Test cases through Quality Center for infrastructure,

Functional, Smoke and Regression Testing.

Analyzed Business Requirement, Created Test Plan, Test case, Test Script, Test data and identify Test

cases to Automate for regression testing.

Developed 900 Test Cases and uploaded in ALM/HP Quality Center.

Build a detailed, reusable Hybrid Automation Framework and Driver Script using VB Script Arrays in

QTP/UFT.

Developed Automation script using VB Script, Descriptive Programming, User Defined Functions, File

System Objects, Excel Objects, XML Objects, On Error, Environment Variables, etc to handle

application logic.

Responsible for Automation, Test Execution, Creation of Regression test suite, Regression Test

Execution, Creation of execution test results.

Responsible for reviews of Automated test script from other team, and maintenance of test script as per

changes and updates in the application.

Identification of Defects and creation of Defect Report Created the Defect Report Template, Defect

logging and tracking using /ALMQuality Center and conducted defect review meetings on a daily basis.

Used Quality Center for executing tests in Test Lab, requirements gathering and Defect Tracking.

Execution of Smoke Test, Functional Test and Regression Test, executed manual test cases & verified

actual results with expected results using Quality Center.

Responsible for gathering the Defect Metrics to be included in the Project Status Report, Analyzing the

Defect Metrics to identify the project status.

Created Load Test scripts with Virtual users (VUsers) and test Scenarios, Executed Record and play

back and applied various loads on application successfully, escalated load issues.

Wrote SQL query to get Test Data from SQL Server Database.

Communicate requirements traceability matrix and track requirements status throughout the project.

Facilitate Team meeting and defect status meeting and communicate with development/business aligned

team as needed.

Actively involved with Knowledge Sharing, Walkthrough Sessions and Technical Reviews.

Team: 9 members (1 team lead, 2 Automation testers, 6 Manual testers).

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Environment: QTP/UFT, QC/ALM, Load Runner, SQL Server,GUI, 1Linux/Weblogic (Application, Admin,

Apache, portal etc).Oracle/11g Windows XP/7 Enterprise, MS Outlook 2003/2010, MS Office 2003/2010,

Share point, .NET, Java, SOUPUI,XML,HTML.

Health First, NY Jun 10

Jan 13

QA Analyst

Responsibilities:

Analyzed the system requirements and understand the application functionality.

Involved in preparation of test plan based on the requirement.

Involved in development of Automation Framework to provide support in automated testing.

Conducted Manual testing as well as Automation testing using QTP/UFT.

Create test case using Excel test case template and export them into Quality Center.

Convert manual test cases to automation by using QTP/UFT following Data Driven automation design

framework.

Execute the test cases and report the defect using Quality Center.

Once defects are identified I reproduced them and report the defect in Quality Center that clearly written

so that defect can be easily found.

Scheduled and executed Manual Test Scripts through ALM/Quality Center; involved in Test Execution,

reporting any defect in ALM/Quality Center.

Created the automation test scripts (Reusable action scripts, Library functions, Global Object

Repository) of the identified test cases in VBScript for UAT (Windows application).

Developed automated test scripts using VB Script for GUI and Functionality testing of the applications

using QTP/UFT.

Executed scripts with different sets of data using Data Driven Wizard in QTP/UFT.

Used checkpoints to validate default values in edit boxes; combo boxes and verified the expected results.

Attend to the automation code review & verification meeting with team lead and team members.

Participated in daily and weekly status meeting and provide daily status report.

Design Tests using keyword driven methodology for selected areas.

Performed Backend Testing Using MAINFRAME system.

Wrote SQL Query to Validate data in Oracle database

Created and maintained Test matrices and weekly Reports.

Attended review meetings and walkthroughs to discuss the status of the project.

Coordinated meetings with the Development teams for appropriate handling of the bugs and their timely

resolution.

Environment: Ms Office 2010, Ms Outlook, Windows 7 enterprise, .NET, QTP 11.0, QC 11.0, Oracle, Share

point, TFS, Citrix.

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EDUCATION:

Bachelor in Computer Science,

LEADING UNIVERSITY, SYLHET, BANGLADESH

Work Status:

US Citizen

PROFESSIONAL REFERENCE:

Will be provided upon request

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