Christine E. Childs

**** **** ***** H301-***-**** C202-***-****

Temple Hills, MD 20748 email: acxqfh@r.postjobfree.com

Professional Strengths

●Dedicated team associate with excellent interpersonal skills

●Efficient and effective in addressing customer needs as well as the concerns of the associate

●Methodical and detailed oral and written communication

●Process improvement skills and proficient in operating most computer software

Professional Experience

Merchandiser/Lead/Trainer 09/2015- Present Acosta Retail Management Marketing

Qualifications:

●Maintain continual improvement of sales coverage and productivity for a dedicated team in an assigned territory.

●Collaborate with supervisors on all major retail initiatives (new product introductions, contests, etc.)

●Personally call on and develop relationships with key retail store operations decision-makers which enable Business Managers to achieve the dedicated team principals' objectives.

●Develop and sell all key store personnel on major principal objectives such as brand information, shelf standards, etc.

●Coordinate all merchandising events for a dedicated team in assigned territory.

●Assist supervisors and Sales Manager in communicating customer needs, objectives, and future plans.

●Maintain full distribution and display of products in assigned accounts.

●Rotate stock, clean and stock display and price merchandise as appropriate.

●Perform such duties as checking date codes, ensuring adherence to approved plan-o-gram.

●Report observations to Unit Manager regarding outdated product, unbalanced stock, out-of-stock situations and point of purchase requirements.

●Train several merchandisers to implement above tasks

Teller 01/2013-09/2015 Dunbar Armored Vaults

●Sort different banks such as Bank of America, Old Line Bank, Capital One Bank, etc. for processing

●Processing the incoming deposit from several banks.

●Sort, distribute, and package money to return to different banks.

●Detect mutilated money and counterfeit money

●Sort several bags of money for METRO

Cashier/Cook/Lead 03/2013-12/2013 Sodexo/National Zoo

●Ring and return merchandise from customers within the existing policies.

●Count and record daily deposits for several cash registers. Assist in the training of new cashiers.

●Assist in the preparation of food Expedite food to the appropriate customers.

●Stock various product s such as food, cups, flatware, etc.

●Restock and complete inventory on Grab n’ Go product.

●Assist with the preparation and execution of events at the Zoo.

Sales Associate 05/2012-03/2013 DSW

●Maintain the inquires of clients such as the coupon system, online inquires versus in-store prices, and organizing holds as well personal shopping for routine customers/clients •

●Assist with several inventories. Markdown shoes to clearance. Sort clearance in the clearance rack Maintain the integrity of the case mechanics of the shoe case with the POS standards.

Receptionist/Assistant (Temp) 02/2012-05/2012 Sparks Personnel

●Opened, sorted, and distributed incoming correspondence, including faxes and emails

●Greeted visitors and determine whether they should be given access to specific individuals

●Answered all incoming calls, talking to others to convey information effectively

●Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution

APA/Safety Team Leader 07/11-02/2012 Wal-Mart Store #2015

●Provides customer service by acknowledging his or her needs, assisting with the purchasing decisions of the customer, locating merchandise for the customer, resolving Customer concerns in an effective manner. Promotes products, services, and warranties/policies that are unique and specific to the company. Maintains areas of responsibility in accordance with Company policies and procedures by properly handling claims and returns, assists in zoning and restocking of merchandise as needed.

●Assists with securing and safeguarding of the assets of the Facility, surrounding areas, and any merchandise and/or paperwork that needs to be retained for the use of the asset protection team and regional and local store management.

●Reports possible shrink and evident shrink issues that affects the immediate store and market. Makes effective judgment calls to decrease shrink through consistent communication with Assistant Management, Zoning Management, and Departmental Management to support the ease of the Wal-Mart experience for each individual involved customers, associates, management, and the surrounding community.

Customer Service Rep./Cashier 03/08-03/11 Filene’s Basement

●Maintain the inquires of clients such as the coupon system, online inquires versus in-store prices, and organizing holds as well personal shopping for routine customers/clients

●Ring and return merchandise from customers within the previous policies and existing policies as they changed.

●Calculate the cost of damaged and stolen merchandise from external and internal shrink/loss

●Count and record daily deposits for several cash registers

●Assist with several inventories while learning the basic merchandising method of ROY G. BIVENS, unloading the truck when needed. Creating and executing the Action Alley (sales aisle through the merger and liquidation of the Retail Ventures to Symms.

●Trained and managed up to 8 employees throughout the duration of allotted time there

Physical Therapy Assistant 11/06-03/08 Elderly Personal and Home Care

●Observed patients during treatments to compile and evaluate data on patients responses and progress, and report to physical therapist

●Discussed and evaluated patient information for planning modifying, and coordinating treatment

●Administered active and passive manual therapeutic exercises

●Measured patient’s range-of-joint motion, body parts, and vital signs to determine effects of treatments or for patient evaluations

Administrative Assistant 02/04-01/05 Various Employer/Select Staffing

●Opened, sorted, and distributed incoming correspondence, including faxes and emails

●Greeted visitors and determine whether they should be given access to specific individuals

●Answered all incoming calls, talking to others to convey information effectively

●Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution

Property Manager/Admin. Assistant 09/00-12/03 Property Division/Salvation Army

●Prepared invoices, reports, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software

●Created spreadsheets containing information that addressed routine inquires

●Performed general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work

●Filed and retrieved corporate documents, records, and reports

EDUCATION

Bachelor of Arts in Marketing, expected spring of 2017 Colorado Technical University Online Courses

Maryland Real Estate Certification in 2003 Professional Development Institute of Maryland Wheaton Campus

High School Diploma, 1999 : Wilson Senior High School Washington DC

AWARDS RECEIVED

Who’s Who of Students in 1996 Honor Roll

Debate Team Scholar from Wilson Senior High School The Star of Customer Service Award from Filenes Basement

Salvation Army Employee Appreciation Award Salvation Army Exceptional Customer Service Award

References Available Upon Request

Contact this candidate