Travis Alexander

**** **** ****** ****, **********, Arizona 85251

773-***-****

acxqcg@r.postjobfree.com

Qualifications Profile

Dynamic and passionate individual with strong background in business; seeking to pursue a long-term career with a progressive

organization providing growth opportunities and an energetic, challenging environment.

Excellent leadership and communication skills; listens well and persuades others effectively.

Human resources and cross-functional team management; training, development and talent retention.

Business operations and finance expert; analysis, systemic improvement and implementation, inventory control, budget development,

hospitality innovation.

Professional Experience

Levy Restaurants: 2012–Present

Assistant Director of Operations – Chase Field, Phoenix, AZ 2015–Present

Oversee all facets of operations to assess company and staff performance in accomplishing objectives as well as identify possible

cost reduction, policy changes, and program improvement.

Facilitate the hiring, training, and retention of a team of more than 500 associates, including NPOs.

Handle all reported cost and analyze profit and loss, while participating on action planning.

Render support with ROIs to check profitability regarding various seasonal planning initiatives.

Support the Ryder Cup Golf Tournament, while simultaneously leading the International Pavilion capturing record sales for this

location.

Closely monitor all aspects of risk management as the property’s loss prevention coordinator

Introduce a strategic development plan for the retention and motivation of the Management Team.

Boosted the department’s sales by 16% from the previous year.

Made substantial contributions in decreasing the cost of goods by two full percentage points over the prior year.

Obtained the Levy’s President’s Excellent Award for achieving outstanding internal sanitation scores for Chase Field.

Director of Concessions – United Center, Chicago, IL 2014–2015

Administered the planning and implementation of activities, policies, and objectives to guarantee the continuation of operations,

maximization of returns on investments (ROIs), and enhancement of productivity.

Facilitated the hiring, training, and retention of a team of more than 400 associates.

Successfully promoted from senior manager to general manager to director of concessions in two years.

General Manager of Concessions – United Center, Chicago, IL 2013

Worked closely with the head chef and incorporated new items throughout the concessions menus

Managed all aspects of alcohol service and awareness throughout the building as the properties alcohol coordinator

Acquired commendation as the Levy Legend Award Winner in 2013

Participated in Stanley Cup 2013 event planning and hands on execution of all premium food and beverage operations

Senior Club Manager – United Center, Chicago, IL 2012–2013

Directed daily dining room operations, hiring, employee appraisal, sales initiatives, cost control, cash handling, promoting a

cooperative work environment in collaboration with the management and partner to ensure guest satisfaction

General Manager – Oak Street Beach, Chicago, IL 2012

Presided over the daily dining room operations, hiring, employee appraisal, sales initiatives, cost control, cash handling,

promoting a cooperative work environment and interaction with management and partner.

Implemented departmental strategies and maximized the financial performance of departments.

Ensured high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer

service.

Supported the Ryder Cup Golf Tournament, in charge of generating $100K on event days.

Buffalo Wings & Rings, Chicago, IL

General Manager 2007–2011

Fulfilled general office duties, including the preparation of monthly and weekly profit and loss; and the consolidation of payroll,

bills, and check.

Conducted general cleaning and maintenance by introducing checklists for every position to guarantee cleanliness.

Expertly drafted business plans for possible new businesses.

Managed marketing, which boosted sales by executing local store marketing and various social media campaigns.

Earned recognition as the Franchise Manager of the Year in 2010.

Significantly contributed in opening 10 new stores by working closely with the corporate office.

Cubby Bear, Chicago, IL

Assistant General Manager 2004–2007

Assisted in administering the operations of a restaurant with $7M in yearly sales.

Directed all special events and private functions.

Supervised all special events and private functions, while providing support to staff, carrying out ordering and scheduling and

handling daily cash outs, safe reconciliation, and deposits.

Education

Bachelor of Arts in Psychology, Minor in Finance - University of Northern Iowa, Cedar Falls, IA

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